Authenticity. Again.

I want to be real, but what is the real me, and how do I find it?

b4c312e2df9d7babb99319dc5570dbd2I found myself talking to myself this morning, slightly exasperated if I’m honest. I asked myself: What is it with this eternal search for finding your true authentic self?

I don’t know. We all want to discover what’s true and genuine, surely?

Well, yes, I’m with you. The trouble is, you get a bit self-obsessed looking for your true self.  You try so hard; you want it so badly. And haven’t you noticed? – People who are all caught up looking for their true selves don’t have much energy left for other people. In your obsession, you miss what’s going on around you.

Anyway, it’s a horrendously difficult quest, for your authentic self never appears at the time you’re  looking for it. The search guarantees that it’s absent while you’re looking for it.

How can that be?

The truth is that you are most yourself when YOU aren’t there because you’re entirely absorbed within whatever is happening – your physical self, your thoughts and your emotions all at the service of that moment. At such a time, you’re never thinking about your true self, you just are it. Okay, afterwards, you could perhaps watch a video of yourself and observe, wow, I was really myself then, but at the time you weren’t thinking that, you were just inside the dance. If you’re looking for it, you haven’t got it.

You’re talking in paradoxes.

Well, take this morning for instance: I got out of bed when the light in the garden was still bluey-green. Everything was green, mono-colour, just before the sun came up. And suddenly the first bird sang and for a moment I caught the beauty of it. Wow. Breathtaking. A brief instant later, I thought, “I want to take a photo of this,” and wondered if my mobile was still downstairs.

That’s how it goes. And I can think, “That self, that was completely in the moment at one with beauty and stillness, that’s the real me.” But as soon as I’m thinking that, I’m not in that moment anymore, so I’ve lost that real me.

Okay, granted with special moments, but let’s face it, everything’s the real me anyway – inspired me, angry me, envious me, tired me?

True enough. But if that’s true, what am I looking for? If it’s all here at every moment, the messy changing me, there’s nothing to look for.

And yet there is. There’s something, I know there is.

Yes, I agree. There is a ‘real’ me, because I know that I’m often acting (not  real me) – when I’m trying to impress, or trying to fit in, or even making an effort to be a certain way in order to be more helpful to others.

So the real me is when I’m not acting?

That’s right, but it all depends …

Ah, could have guessed, here we go…

Right! It all depends what we mean by acting. We all act. However, the actor who is aware of self at the moment they are acting isn’t the best actor – they may be highly competent, but they are always ‘actorly’ – self-conscious. The same is true if they have an agenda, such as to look good or get rich.

The best actors on the other hand ‘take something on’ and then they are that. They are natural. They are not ‘actorly’. Think about actors you have watched in films: some are utterly believable in the role – the actor disappears, only the character remains; others are visibly acting the part. If I am like the best actors, able to act what I want, I can take on anything. If I decide to be bright, bold and beautiful, then I will be. I can take something on, and it becomes my true self.

Yes but, yes but, yes but …

Yes but, nothing. If you have a secret and you decide it is not to be known, you will act as if it doesn’t exist – you will become a person who doesn’t have that secret. There’s little doubt that you will do this successfully, even if it takes its toll elsewhere. If you have ever been in that situation, you will recognise this.  If, for example, there is something you are deeply ashamed of, you will maintain your secret – you won’t ever forget to do it.

So it can work in other situations as well. If you have always hated someone and you decide that instead you care for them, that is possible too. It is a deciding.

Well …

Deciding comes from the gut. It probably starts in the heart, with the help of the head, but the impulse that makes it happen is found in the gut.

Let’s imagine, for example, that the heart says, I long to be a convincing speaker. Head thinks about what will be present when I am a convincing speaker and how I will be different. Gut says, okay, let it be so.

Oh, come on, it’s not as easy as that. What about technique, practice, experience?

You are right of course. But that’s only 10% of it. The rest is: “It shall be so.” Just as God said, “Let there be light. And there was light.”  And it was so.

I knew a young woman who sang a beautiful solo at her grandfather’s funeral. She was in pieces before with sadness: she couldn’t even speak. But this was the one and only last chance to do this beautiful thing for her grandfather; she knew she had to sing beautifully for him – she knew that it had to be so. And the ‘had to’ in that sentence wasn’t the internal feeling of necessity from her conditioning that keeps people stuck in habit. Quite the contrary: it was an expression of an internal congruent necessity, not the same thing at all, and a wonderful example of being true to yourself.

The many tales of quests that have come down to us tell this same story. The hero leaves home on a difficult quest, meets many dangers and adventures, and eventually comes home to find that the answer was there all the time; it took different eyes to see it. To return to the place we started from and know it for the first time, as T S Eliot says. I looked up the quote and the whole passage is magnificent:

“We shall not cease from exploration
And the end of all our exploring
Will be to arrive where we started
And know the place for the first time.
Through the unknown, remembered gate
When the last of earth left to discover
Is that which was the beginning;
At the source of the longest river
The voice of the hidden waterfall
And the children in the apple-tree
Not known, because not looked for
But heard, half-heard, in the stillness
Between two waves of the sea.

—T.S. Eliot, from “Little Gidding,” Four Quartets

More recently, Oprah Winfrey said that the greatest discovery of all time is that a person can change their future by merely changing their attitude. They have different eyes to see. That’s the brave bit – to change the way you look at something even when it scares you witless to do so. That’s why, when you look up ‘change’ on Google, it is always associated with ‘hard’, ‘difficult’ etc. It’s not ‘hard’. It’s easy. But scary? Ah, maybe. But success is guaranteed when the result is more important than failing, more important than looking a fool, and more important than anything else – in other words when you have nothing to lose.

What might we all do if we knew we had nothing to lose? What truths might I speak loudly, if I knew I had nothing to lose? What might you do, that you’ve always wanted to achieve, IF YOU HAD NOTHING TO LOSE?

Wow.

I know. Energising isn’t it?! And nothing whatsoever to do with “finding the real me”.

Go well.

Judy

 

THIS AND THAT

The Art of Communication

I write about ‘disappearing’ in Part iii, chapter 5 of my book The Art of Communication – explaining how in the best conversations we do exactly that – we disappear.

Here’s an excerpt:

When you allow intuition to emerge without stress or forcing, answers pop up
spontaneously, ready made and complete from your deep well of holistic intelligence
within – creative, generative, and wholly appropriate. You, your ego, disappears and
pure consciousness remains.

LEAVE YOUR EGO OUTSIDE AND ‘DISAPPEAR’
Creative conversation comes from being conscious. You are not
witnessing yourself in action – you are just there in the action.
It’s not the same as taking a dissociated view of the situation
like an outside observer. When you acquire presence it’s just
that, being inside looking out, as opposed to self-consciousness,
which is an uneasy awareness of people on the outside looking
at you.
If I hear a piece of glorious music, I have the beauty of that sound
in my consciousness, filling me with joy and awe. But I don’t say
‘beauty’ to myself. If I instantly switch to making conscious meaning,
by thinking about how aroused I feel by the sound or by
cataloguing the piece or the composer, I’ve moved to something
else. I’ve put myself at the centre of the experience and it’s now
about me and what I know. Paradoxically, when you feel as if the
universe is revolving around you at its centre, you are living from
the ego and are off-centre.
Consciousness has no ego. Conversation doesn’t exist for us
to polish each other’s personalities. Your fixed personality,
the ‘I am . . . ’ – I am an executive coach, a religious counsellor,
a caring parent, an effective manager, a powerful leader
etc. – disappears. You are left with pure consciousness. Nothing
is fixed. You don’t consult a particular ideology or set of beliefs.
You are alive, responding moment by moment out of your
consciousness. When you hear the music, you’re caught by it, and
you’re gone, for in that moment nothing exists but the sound of
the music. If you are anywhere, you’re inside that sound.

In Conversation with the Poet Jacky Power

I was in conversation about the art of communication with the poet Jacky Power recently for her podcast series, the Therapeutic Poet. It was a great pleasure for us both. You can find it here.   She writes in her introduction:

It felt like such a treat talking to Judy.

As Judy shares in this podcast, in good communication several things are present: a sense of humility, of equal humanity amongst those conversing.

Vulnerability, which can be shared when empathy and trust are present and we can be open to that through the way we dance in our conversation, how we mirror the other person in their energy.

And not taking ourselves too seriously; when we add a playfulness we add creativity and sparkle to, not just the conversation, but our lives.

I loved listening to Judy, I think she has a great voice, and as she suggested, at the end of this podcast I have recited my poem ‘Low Low’.

Permission to Shift Podcast

I mentioned the Permission to Shift conference in my last newsletter. Here’s a link to my virtual session with Anna Lang and participants about the importance of conversation in making the shifts you want in your life.  The whole series supports the idea that fundamental shifts can be made simply with a change of heart. Here’s a summary of the videos in the series.

My Other Books

The Art of Conversation – Change Your Life with Confident Communication
My most popular book currently. It’s a great handbook to help you communicate better in every situation. Full of practical hints and tips.

Voice and Speaking Skills For Dummies
contains a wealth of resources for improving your voice and communication. Great to dip into for particular voice and speaking issues.

Butterflies and Sweaty Palms – 25 Sure Fire Ways to Speak and Present with Confidence
This is the book for you if you ever suffer from performance anxiety. Get rid of your nerves now! The information is tried and tested, and highly practical.

Voice of Influence – How to Get People To Love to Listen to You.
Now published in 9 foreign language editions!
Acquire the voice you would love to have, and transform your impact.

You can get my books from all the usual channels. The links I’ve provided are to bookshop.org, an ethical source of books that supports local bookshops.

Stories within Stories

point-of-view

Sounds like the stuff of nightmare tales, but it is possible to get stuck in your story, unable to find a way out. Are you in a Matrix? Problems are solved only from outside the story, where you get a different perspective.

Gilgamesh, the oldest work of literature in the whole world, written over three thousand years ago, tells of the discovery of hidden tablets that in their turn tell a story – a story within a story. The oldest work written in English, Chaucer’s Canterbury Tales, consists of stories within a story too – the tale of a group of pilgrims travelling towards the holy shrine at Canterbury, in which each traveller tells a story as they travel.

More recently, the well-known film, The Truman Show, tells the story of Truman, who has lived on Seahaven Island from babyhood. But the story embracing that story is that he is living inside a huge dome, constructed for the transmission of an interminable TV soap opera, where everyone on that island apart from him is an actor in the show, and he is the only one not in the know – for him this is his life.

The concept of a story within a story makes good entertainment – The Matrix is another powerful example. And it is capable of giving us an uneasy feeling: “So what’s real? Am I living the real thing? Or am I living in a story too?”

All good fun to speculate, but it is certainly true that we do indeed live in stories of others’ making, probably much more than we’re aware of. Most often, like Truman, we’re born into them; sometimes we pick them up along the way. Cultures, including religious cultures, offer stories that differ widely from each other. But when we are born into a culture, its story isn’t a story for us, it’s just life, normality (however odd it may seem to others!). A fish doesn’t know it’s in water.

Well, we all have our varied experiences, our world view, our different opinions. But the stories we believe drive our actions. The trouble with living inside a story without knowing it’s a story is that it prevents us stepping outside the storybox, which is often the only place to solve our problems. I watched Wild Wild Country recently, the story of a large religious group that moved from India to remote Oregon in the US and built a city there. Members of the group were clearly hugely inspired by their leader Bhagwan, later known as Osho. Encountering opposition from locals and later by federal forces, they did everything to protect their leader, and as the situation escalated, they armed themselves and finally executed violent acts against those who opposed them. Each worse act was motivated by a strong positive intention (as we would call it in NLP). Perpetrators would have said, “I’m doing this to protect Bhagwan, that is all that matters.” The story doesn’t end well, as you might imagine.

Get out of the Matrix

How often do we try to solve our problems “within the matrix, the story”? For example, “This person is difficult, I’ve got to deal with him/her.” The story in this case is “This person is difficult” and the proposed solution derives directly from the story, “I’ve got to deal with him/her.” “Dealing with” frequently involves some sort of violence. With some politicians, the story is, “My party has got to win this battle,” and the rationale within the story is, “Therefore I’ve got to tell whatever story will win this battle.” This is where truth gets sacrificed. Working within the story often involves a belief that the end justifies the means.

But that’s only one way of viewing a problem, and it’s unlikely to be solved satisfactorily by continuing to look at it from the one perspective. There’s a different way, which is to recognise the matrix and step beyond it. There are various ways to do this.

  1. Step into a bigger picture. Sit back and open up your view. See yourself and the “difficult” person from a distance in your mind’s eye, and watch the “dance” of movement and sounds between you as if you are watching a film of two people you don’t know. Discover how different aspects of the problem become apparent when you put a bit of distance between you and it. It often happens that you notice that the movements of the two are surprisingly similar, or are polar opposites. If the relationship carries a lot of emotional baggage, you can increase clarity significantly by imagining that you are looking at it from as far away as the moon!
  2. Turn the statement upside down. Change the statement, “This person is difficult” to “I am difficult” for instance. How might you be difficult for the other person? You might have resistance to thinking this way, but if you change your mindset to a different viewpoint, something will change in your understanding and new approaches will emerge.
  3. Shift from “This person is difficult” to different levels: consider the person in the context of wider relationships; reflect on what really matters in the relationship, understand which values are important. How might you find harmony, for instance, with this person? What might be a route to further lightness? A sense of humour even? Or trust? Such questions will release possibilities that would never emerge from previous formulations of the problem.

Gym training

How do you get fit for such mind games? You learn as 3-year-olds do: you play at it. You experiment and don’t insist on success, whatever that is. You find more variety in your life, especially important to many of us who have spent months with diminished horizons during the pandemic. You introduce something different into your day – a new activity, or walk or food or something you wouldn’t usually read, a TV programme that you wouldn’t usually watch. And you step into the shoes of what it is like to be someone who enjoys such activities. The more experience we have of difference, the quicker we become on our feet to respond to what life throws at us, and the easier we find it to adapt to what is needed in each circumstance. And even as we dance with new approaches, ideas and attitudes, we feel more grounded, more solid in who we are. Another of life’s joyful paradoxes!

I want to add, without any trace of lightness at all, don’t think you are doing anything small when you expand your possibilities in this way. Our world is at a critical moment and has huge need of warm hearts and flexible minds. (I’m talking for myself here!) Don’t you agree?

Dance in the moment! Go well,

Judy

NEWS

*** THIS SUNDAY, 13 June – “From Inner Critic to Inner Coach”

A Spirit of Coaching Event on Zoom, from 2 to 3.30, with John McConnel and yours truly.

InnerCriticInnerCoach

It has been said that our mind can be our best friend or worst enemy. There is often a war going on inside between these two aspects of ourselves that can be draining and demoralizing. We explore how to train the mind to enable us to live a happier and more fulfilling life.

The event is free, you just need to register your attendance in advance to get the link. tinyurl.com/InnerCriticInnerCoach. All welcome.

Podcast

Last month I was interviewed by Brett McKay for the American online magazine, Manliness. The title of the conversation is: The Art of Conversation — A Guided Tour of a Neglected Pleasure, and Brett and I grapple with the question, “How do you have a meaningful conversation with another person?” We had a great time and covered some interesting issues – I hope you enjoy it too. There’s a transcription on the link as well as the audio.

There are more podcasts to come – I’ll give you details next month.

Permission to Shift Summit JUDY APPSRoss, Judy

25 – 27 June

Fireside chats on how to create meaningful relationships. I am speaking on 27th. More information at www.permissiontoshift.com, and details of how to book coming very soon.

 

 

 

 

Understanding NLP

Part 5 of my free E-course, Understanding NLP, offers ideas on how to view things from different perspectives – a hugely valuable skill. Register for the whole course here.

By the way, thanks to everyone who downloaded my free e-course, How to Raise Your Profile

last month – it was a popular one!

A book recommendation, Juliet Grayson’s Landscapes of the Heart

Probably the first book by a psychologist that I just couldn’t put down. Juliet Grayson takes us into the hidden world of a psychotherapy session.  She shakes our assumptions about how relationships work, and what to expect from our intimate partners, showing us different routes to more satisfying and loving intimacy, and giving us a grounded understanding of what makes relationships successful. It’s brilliant.

Finally, the usual links to my books

The Art of CommunicationHow to be Authentic, Lead Others, and Create Strong Connections
Relationships can be the hardest thing in life and also the most rewarding and fulfilling. This book explores ways to deepen your connection with others. Such an important topic for today.

The Art of Conversation – Change Your Life with Confident Communication
My most popular book currently. It’s a great handbook to help you communicate better in every situation. Full of practical hints and tips.

Voice and Speaking Skills For Dummies
contains a wealth of resources for improving your voice and communication. Great to dip into for particular voice and speaking issues.

Butterflies and Sweaty Palms – 25 Sure Fire Ways to Speak and Present with Confidence
This is the book for you if you ever suffer from performance anxiety. Get rid of your nerves now! The information is tried and tested, and highly practical.

Voice of Influence – How to Get People To Love to Listen to You.
Now published in 9 foreign language editions!
Acquire the voice you would love to have, and transform your impact.

Get rid of titles for a moment and truly lead

If you operate just from your title, you sacrifice real connection and dialogue, with all the possibilities that offers. And leadership without connection is a paltry thing.

Hierarchy 2021-05-02 at 15.40.04


  • Is there a conversation you’re struggling to have with someone? Forget their title just for now.
  • Do you lack connection with people you work among? Find the sense of equality that comes from knowing you’re both just human beings.

 

Emily Dickinson wrote a great little lyric in 1897:

I’m Nobody! Who are you?
Are you – Nobody – too?
Then there’s a pair of us!
Dont tell! they’d advertise – you know!

How dreary – to be – Somebody!
How public – like a Frog –
To tell one’s name – the livelong June –
To an admiring Bog!

Have you, just occasionally in the past few years, felt that there are too many “Somebodies” around? Honestly?

At one time, living in London, I worked as a peripatetic clarinet teacher – that was my title. One day a week, I taught pupils at an inner city comprehensive down the Old Kent Road, and on another weekday, I took a train down into leafy Surrey and taught at a private girls’ school. The girls waited politely for my instructions and never made a sound without being invited to play. Some pupils at the London comprehensive were like that too, but others came into their lesson with a sense of urgency, “Hey, Miss, look, I tried this, but it never comes out right, listen!” And the pupil would jump straight in and show me what they were attempting to do, with various loud squeaks, and burst out with, “So, what am I doing wrong?!” I found the second way challenging at times, after all, I was the teacher and had an uneasy feeling I ought to be in charge; but at the same time, I admired it. Those kids really wanted to improve. And, crucially, improve they did.

I was the teacher, I ought to be in charge.” The concept of hierarchy is almost built into our DNA in Britain. Who doesn’t know that King and Queen comes before Prince and Princess, who come before Dukes and Duchesses followed by Earls and Ladies and so on down? It’s been so for a thousand years and we (okay some of us) know our place. Corporations follow a similar pattern, carving out ever more subtle divisions in the hierarchy pyramid for absolute clarity. Just look at this list of subdivisions at the level of Vice President:

  • Senior Executive Vice President (Sr. EVP)
  • Executive Vice President (EVP)
  • Senior Vice President (SVP)
  • First Vice President (FVP)
  • Vice President (VP)
  • Additional Vice President (Addl. VP)
  • Assistant Vice President (Asst. VP)
  • Joint Vice President (Jt. VP)
  • Associate Vice President (Asso. VP)

Imagine a group photograph where all the VPs try to get themselves sorted in order of precedence! (Talking of knowing your place, have you ever watched the old Social Class Sketch with John Cleese and Two Ronnies’ from the 1966 Frost Report? Just 24 secs.)

Well, you might say, you have to know where the buck stops, don’t you? True. But hierarchy with its evil twin obeisance has a lot to answer for.

Think of the absolute power of the feudal lord of the manor, the unquestioning deference of parishioners for the priest, the increasing powers yielded to the ruling executive, the unquestioned power of theatre and film producers over young artists, and of sports coaches over young players – there’s many a hardship and many a scandal that’s come out of  assumptions that accompany hierarchy.

Maintaining a hierarchy puts a pressure on everyone. From page 26 of The Art of Communication:

Time and again in business and politics, people find themselves in the role of courtiers admiring the Emperor’s new clothes – making comments with a verve and energy they do not feel or acting impassively while feeling strong emotion. To use ambiguous language is exhausting – it’s a kind of lying, and lying always saps energy. Maintaining your position, reputation, credit, or standing is exhausting too.

Hierarchy intimidates. People in the workplace often feel daunted when speaking with ‘experts’ or those higher in the pecking order and block themselves, thinking, “He’s senior to me, it’s his call,” or “She’s going to think me stupid.”

For myself, hierarchy got in the way of my coaching:

  1. First, very simply, I often found that people who came for coaching wanted me to be powerful. They were paying to be fixed by me, and in so doing, thought it quite right to hand all responsibility to me. So far, so flattering. It was nice to be seen as the expert, and easy to slip into that role. But it didn’t help the person being coached, because when the power came to me, it leached away from them, which didn’t help them in their journey towards personal autonomy and self-realisation.
  2. I also found that, the higher my client was in their work hierarchy, the more I was tempted to cling to the idea of my expertise, almost subconsciously to balance things out. I found myself sitting straighter and talking more in business-speak to match their status. I particularly acted the expert role on occasions when I wanted to impress. None of this aided people’s progress.

Progress happened when we connected. And different hierarchical levels don’t connect, not really – hierarchy has to be suspended, even temporarily, for genuine dialogue. Coaching isn’t a transaction: it’s an exploration, side by side, into areas that are obscure or difficult for people. Of course, they want to feel safe, so it’s not a matter of both scrabbling around in the dark. A coach offers safety, a kind of guarantee that the person won’t be overwhelmed as they move towards their desired outcomes. As coach, I offer everything I have to offer, but I don’t lead, I walk beside.

When you come down to it, most people don’t actually need very much help in goal setting; what impedes them is much more likely to be fears and limitations they don’t understand. They want someone they trust to travel with them into the unknown.

I used to coach clients or even – powerless word – coachees; I now work with people. Those proactive schoolkids down the Old Kent Road didn’t think I was better than them. They saw me as a helpmate – a supporter if you like. I knew stuff that they didn’t,, but that wasn’t what allowed them to learn. My presence helped to keep them afloat in their quest – and they knew whose quest it was.

Lao Tzu says, “To lead people, walk behind them.” That might seem an insignificant role, but it’s not the power of my role that’s going to help; it’s the relationship. And we relate only where there is equality – the ultimate equality of I’m human and you’re human.

“There’s equality in conversation. It’s very hard to have a good conversation with someone who intimidates or patronises you or with someone who is intimidated by you.” The Art of Conversation, Chapter 1.

When Crick met Watson, he never said, “Ok, first things first – we need to decide who’s in charge;” and DNA would hardly have been discovered had he done so. The generative magic came from two scientists of different disciplines coming together as equals in genuine dialogue.

I would hazard a guess that quite a lot of people high up in organisations have a strong sense of ‘better than’, and I would guess that even more of them act the part of ‘better than’. The best leaders don’t do that, nor do they see their role as one of control. They see a big part of leadership as support and dialogue – creating relationships that are genuine, that are a model of how their people might connect more deeply with each other – plus the ability to do and be what enables their people to fly.

Andria Zafirakou, the British art teacher who won Varkey Foundation’s Global Teacher prize in 2018, dubbed the Nobel for teaching, says that teaching is all about building relationships: “Build the relationship, build that trust. And then everything else can happen.” Many fine leaders would say the same. She continues, “I think sometimes the most beautiful thing about being a teacher is when you ask the child to teach you.”

Every person that you meet has something to teach you. Look at leaders you admire; I don’t think you’ll find a single one who wears their importance visibly like epaulettes on the shoulders. Their people say of them, “She/he treated me like an equal.” And when the organisation is successful, as such organisations often are, you find that individuals don’t tend to look to a hero leader for the cause. No, they think, “We did that”, or “I helped make that happen.” In fact, I think other coaches will tell you that the greatest joy of coaching (of leadership too) is the day your person owns their success and, throwing their hands in the air, exults, “I did that! I made that happen!”

MORE ABOUT CONNECTION

Connection in my TED Talk

How Your Voice Touches Others: The true meaning of what you say

Connection in my books

The Art of CommunicationHow to have deeper conversations that open up new possibilities

The Art of Conversation – how to have truly two-way satisfying exchanges.

Voice and Speaking Skills For Dummies – Find the voice that connects with others

Butterflies and Sweaty Palms – how not to be daunted when you interact with others

Voice of Influence – how to speak so that people want to listen to you

I’ve given you links to bookshop.org that supports local bookshops, but you can buy the books everywhere, including e-versions and audio.

A great definition of connection from Brene Brown

“I define connection as the energy that exists between people when they feel seen, heard, and valued; when they can give and receive without judgment; and when they derive sustenance and strength from the relationship.”   Brené Brown

Raise your profile through connection

Part 5 of my free E-course: How to Raise Your Profile is called Curiosity and Connection. It turns out that even when you have the desire to raise your own profile, connection is a key part. Follow the link to download the E-course.

Go well this Merry Month of May!

Judy

Only connect

Yes, even during a pandemic …0_Mother-and-son-walking-through-a-park-in-winter

Perhaps because I saw fewer people last year, I thought about friends and family and valued interactions more than usual – both face to face and via the internet. It made me ask myself what made certain relationships stand out.

Has it been the same for you? And have you found certain relationships meant more than others? What were your best interactions like? Energising? Fun? Natural and easy? You felt understood? Sensed a real connection?

Special encounters can happen with the person you love the most, but also with complete strangers. In the summer when I wrote The Art of Communication, I recorded the following in my diary: *

“The little cabin we booked to rent in Shropshire was next door to an old house containing a restaurant that was shut at present. The owner, Elizabeth, came out to meet us and briefly explained that her husband wasn’t available to open the restaurant during our stay as he was currently ill. She showed us around our cabin, invited us to contact her if we needed anything, and then withdrew. Later, as we strolled out to explore, we paused by display shelves in the front garden containing a variety of interesting jams and pickles and unusual garden plants for sale, set up by our host.

“We didn’t see Elizabeth again until the morning of our departure a few days later, when she emerged from the house to wish us goodbye. As we said our thanks and farewells, we quietly asked her about her husband, and she explained that after a few years of ups and downs with cancer, his condition was now terminal and the time remaining probably short. As we listened, she told us about his work as a restaurant chef, their life in other cities, and some of the challenges of running things on her own now. We admired her garden produce and plants and commented on the variety of birds that were attracted by the food she put out in feeders. Encouraged by our interest, she told us about her excitement a couple of days before, when in the early dawn she had witnessed five nuthatch fledglings leave the nest. Time was suspended for a few moments and I felt physically the frisson of our connection.

“What was it? A short inconclusive conversation with a stranger. Yet I took much more from our conversation than some sad facts and some happier ones. It felt as if we had shared for a moment a larger theme of life. Such words are perhaps too abstract and fail to recognise how real the exchange felt – to each of us, I think. The truth lay in some in-between-ness; and it touched us.”

* This became the prologue of The Art of Communication.

What made such a casual short encounter exceptional? The first word to spring to my mind is empathy. And that was true of other memorable interactions too. I’ve been pondering on that and thinking that it matters – hugely – to all of us.

Empathy is personal

The first thing that strikes me is that empathy is personal. (It’s like the word sorry, in that you can’t actually practise it in any genuine sense on someone else’s behalf – though people try it all the time with sorry, perhaps with empathy too). Some people possess an impersonal kind of friendliness. They may be amiable, genial, convivial, gregarious, extrovert, outgoing, easy-going, good-natured, agreeable – there are loads of ways to describe it – but their friendliness is non-specific. For many such sociable people, friendliness is not their number one priority, but more a way of oiling the wheels on their way towards whatever is their first concern. (If you’re interested in MBTI (Meyers Briggs Type Indicator), ENTP might be an example, with an extrovert expression of friendliness that’s not the number one priority). You will certainly know people like that, at work maybe, or in the public arena.

Empathy is not a public attitude. It’s one-to-one, personal; and it’s a response rather than an attitude. When you are empathetic, you tune in to micro-signals and catch the vibrations of someone’s feelings and thoughts, whether joyful or painful, and you join them in that same place. It’s Rumi’s, “There is a field, I’ll meet you there.”

Empathy perpetually changes according to what it finds, so it has to be light and flexible, and open to the unexpected. Sometimes it’s silent and listens, sometimes it moves to specific words and action. It’s not generalised. If you have ever been in a bad situation and had someone dealing out sympathy in a general way, you’ll know the difference. There’s nothing so annoying as sympathy taken off the shelf, a fix-all attitude to adversity that’s all about the other person – “I know exactly what you’re feeling.” Empathy doesn’t know; it isn’t knowledgeable. On the other hand, it is intelligent – it sees (hears, feels, tastes, smells, intuits) clearly what is.

Intelligence: Intelligence is just openness of being.
Being open we respond with fresh insight.
– Osho

Empathy is connection with your equal

Secondly, empathy is a connection that takes place only between equals (or as equals). You have to breathe the same air. This is acutely important. If I think I’m better than someone else, I don’t reach them. And how many ways there are to feel better than other people! Maybe I received a better education than you; I’m more knowledgeable. Or I went to a school where we were taught that we were exceptional; or grew up in a religion of chosen people. Or my parents had more money and we belonged to a “better class of people”, or I’m “cultured” and have a superior accent. Or, I’m the teacher, expert, voice of experience.

And, of course, it works the other way too. Maybe I think I’m worse than other people, less well educated, more ordinary, ignorant, poor, stupid, uncultivated, badly spoken, with not much going for me at all. Maybe I think I’ll never make anything of myself, always be an outsider. Maybe I make constant comparisons and come out of it badly. Whether we feel superior or whether we feel inferior, we struggle to connect. Connection happens in the absence (however temporary) of better and worse.

By the way, we need to remind ourselves that someone being better at something doesn’t mean they’re intrinsically better than us, and someone being worse at something doesn’t mean that we’re better than them. (And isn’t it funny how the most talented people are often the most modest and how the reverse is also often true?)

How connection happens

Think back again to times when you have really connected with someone. What was true of those times? I would guess it wasn’t that you were the same, but equally there was no superiority or inferiority; you met side by side on the same ground of understanding and feeling understood. It put you on the same wavelength. Literally, your vibrations were in synch with each other. When this happens, something new – an idea, a solution or a breakthrough – often emerges.

It’s Either Or

So here we are at 2021. And we have a choice, both individually and on a global level.

Either, we play better and worse, and compete and fight on the premise that there’s not enough to go around – it’s my oil, my land, my vaccine, my water, my food, my job. I can turn everything in life into a fight: I win and you lose, or I lose and you win. I can fight disease, fight depression, fight the system, fight everything and everyone that’s other. I’m better than.

Or, we can connect and seek common cause. The world is telling us in increasingly urgent terms that the planet is interconnected and we won’t survive in silos whether we like it or not: our good health depends on global good health (viruses aren’t good at respecting borders); climate catastrophe will create shortage, uninhabitability and people movements on a scale we haven’t yet dreamed of. We’ve got to think more joined up even to save ourselves. Where’s the latest place they’ve found plastic – within a foetus in the womb? No gain in bleating that it’s not my plastic! Everything is connected. We’re too informed today to pretend otherwise.

So my intention this year is:

  1. To practise intelligence – learn to see more clearly, learn to be more joined-up in my thinking.
  2. Work on feeling equal to other people. Feel nervous of talking to that person? They are not better than you, even if they’re highly exalted in your company and paid 472 times as much as you. Feel superior to that person? Get very, very curious about them. Could I survive with my whole family in one room during months of lockdown? Could I work understaffed in an ICU unit, and face death constantly for a whole year? What is it truly like to be them? You’ll never feel superior if you do this exercise with diligence.

    Guy Standing puts it well:

    “A vital sentiment of a good society, empathy is the ability to put oneself imaginatively in the shoes of ‘the other’, whether or not one agrees with their predicament or actions” (my bold).
    (From The Plunder of the Commonsnow there’s a great read.)

  1. Spend some of the time I’ve spent ranting about politicians this year in seeking out people to admire and finding out more about them. I’ve already started my list – it’s a feel-good exercise! Albert Einstein, even had he not been exceptional in other ways would make it onto the list for this quote alone:

    A human being is part of the whole called by us universe, a part limited in time and space. He experiences himself, his thoughts and feelings as something separated from the rest, a kind of optical delusion of his consciousness. This delusion is a kind of prison for us, restricting us to our personal desires and to affection for a few persons nearest to us. Our task must be to free ourselves from this prison by widening our circle of compassion to embrace all living creatures and the whole of nature in its beauty. Einstein

  1. One last wish. I hope that on 31 December 2021, you and I can look back and say with truth, “I’m pleased about my life in 2021. That was a good year!”

My warmest good wishes to you,

Judy

 

BOOKS

If you’re interested in this article, you’ll enjoy The Art of Communication – How to be Authentic, Lead Others, and Create Strong Connections. Relationships can be the hardest thing in life, and also the most rewarding and fulfilling when you know how. This book explores ways to deepen your connection with others.

The Art of Conversation – Change Your Life with Confident Communication is a great handbook to help you communicate better in every situation. Full of practical hints and tips.

Voice and Speaking Skills For Dummies contains a wealth of resources for improving your voice and communication. Great to dip into for particular voice and speaking issues.

Butterflies and Sweaty Palms – 25 Sure Fire Ways to Speak and Present with Confidence. This is the book for you if you ever suffer from performance anxiety. Get rid of your nerves now! The information has been tried and tested, and is highly practical.

Voice of Influence – How to Get People To Love to Listen to You. Acquire the voice you would love to have, and transform your impact.

COACHING

A few sessions of one-to-one work with a coach might be the answer to to your current situation. Whether it’s about relationships, or feeling stuck, or wanting to give yourself a better chance of advancement, or wanting to find who you really are, coaching gives you a unique space to deal with issues in your life. Online or telephone coaching works brilliantly. Contact me if you want to have an informal chat about it – by email in the first instance: judy@voiceofinfluence.co.uk

TIME FOR A POEM

Read the whole poem and enjoy it. Or if your brain is jangling today, just read the last four lines as we embark on the new year.

I have News for You by Tony Hoagland

There are people who do not see a broken playground swing
as a symbol of ruined childhood
and there are people who don’t interpret the behavior
of a fly in a motel room as a mocking representation of their thought process.
There are people who don’t walk past an empty swimming pool
and think about past pleasures unrecoverable
and then stand there blocking the sidewalk for other pedestrians.
I have read about a town somewhere in California where human beings
do not send their sinuous feeder roots
deep into the potting soil of others’ emotional lives
as if they were greedy six-year-olds
sucking the last half-inch of milkshake up through a noisy straw;
and other persons in the Midwest who can kiss without
debating the imperialist baggage of heterosexuality.
Do you see that creamy, lemon-yellow moon?
There are some people, unlike me and you,
who do not yearn after fame or love or quantities of money as
unattainable as that moon;
thus, they do not later
have to waste more time
defaming the object of their former ardor.
Or consequently run and crucify themselves
in some solitary midnight Starbucks Golgotha.
I have news for you—
there are people who get up in the morning and cross a room
and open a window to let the sweet breeze in
and let it touch them all over their faces and bodies.

 

Recharging

2nd LawAnd so it goes on.

Clocks go back.

I fell down a rabbit hole again today.

You know – when you read something on the internet which links to something else, and when you follow the link, that reveals something else, which, when you follow that link …? So, I was surfing – burrowing rather – when the first law of thermodynamics popped up and I realised that I wasn’t exactly sure what it was. (Not something you admit in public of course, I mean who doesn’t know the first law of thermodynamics?)

So I looked it up:

Energy can be changed from one form to another, but it cannot be created or destroyed. The total amount of energy and matter in the Universe remains constant, merely changing from one form to another.

Wikipedia takes over 9,000 words interspersed with dozens of formulae to say that, but that’s the basic premise.

Flat

I couldn’t be bothered to read the 8,950+ surplus Wiki-words: I was feeling flat. Flat is a word I’ve heard a lot this year. Many of us don’t like to say we’re feeling dejected, or pessimistic, miserable, depressed, disconsolate, dispirited, desolate or broken regarding our current human and planetary lot, so we say to people we’re feeling a bit flat. How often, particularly during this Covid period, do you wake up and feel low on energy? It’s very common. Most of us have the experience of ebbs and flows of energy, if not more extreme threats to our mental health.

So there was I feeling “flat” – low energy – and the first law of thermodynamics prompted a question, “Where had the energy gone if energy is never destroyed, only converted from one form to another? Also, how did I lose it? If my energy is low, the first law of thermodynamics suggests I’m using or dissipating it elsewhere. And, of course, that’s exactly what I’m doing.

Sometimes, we don’t know what’s draining our energy. A friend who seemed to me to have coped brilliantly during this pandemic year, living in a gardenless second-storey flat with a young family , told me that she didn’t fully realise the tension of living in a crowded city until she went on holiday to an isolated location for a week, and felt a huge weight lift.

Sometimes, however, we do know, don’t we? I had a meeting with someone the other day and felt wrung out like a towel after they had gone, but I knew how it had happened. They were demanding my attention for too long without a mutual understanding, pushing me too far in their requests, and I allowed them to do this, from politeness or a wanting for things to be pleasant, against my better judgement. So I was basically fighting against myself. Exhausting.

What’s depleting your energy?

I think it’s always worth investigating what’s draining your energy. The depletion is often due to fighting yourself, as in the last example. Putting on any sort of act is always tiring if it confronts your values.

Fighting “what is” also drains our battery drastically. This often happens when life wants to move on, and you refuse to let it. You say to yourself: I am this sort of person in this sort of life and that’s how it is. And you get stuck.  Huge energy is dissipated in forcing things to stay the same, when change is the natural order of things…

Hey, wait a minute, you say, the whole problem with this year is that we are stuck, stuck at home, stuck in the same daily grind, stuck in the middle of a wretched pandemic which isn’t going to end soon. No wonder the winter ahead looks like a pit of trouble, danger and discord. We are stuck.

And the battery runs down.

Move a little

We feel stuck. Yet, there’s energy for recharging everywhere if I look.

There’s always movement. There’s always breathing. We’ve been created like that. You are always moving physically, even if it’s the slightest change of air moving your body in deep sleep. Movement is often the answer to flatness or any other drained energy. Of course, the gremlins will still whisper in your ear, “Don’t move, you’re too tired”, but that is also usually untrue.

Have you ever tried moving just a little bit when you feel sluggish, and a minute hand movement gradually gains more movement and turns into an arm movement which turns into a slight stretch of the waist or shoulders, and a yawn, and soon your whole body is flowing, and will flow further if you let it. Then when you stop, you realise that the movement was energising, and has created endorphins – energy!

The dynamism of the change of the seasons, every moment different. A week or so ago, I awoke to a bright red sky in the early morning. I rushed downstairs in my nightdress to get my iPhone, but by the time I got back upstairs to take the photo the sky had paled to ordinary. Nature changes every moment. In trying to anchor the miracle of that sky in a photo, I almost missed the moment itself.

It’s all about movement. Ben Zander demonstrates this idea of movement most beautifully – and comedically – in his earliest TED Talk, where he plays Mozart and Chopin on the piano – have a look!

Perhaps the most damaging element of stuckness is stories. We are so practised in making sense of our lives through the negative stories we tell ourselves over and over again. We fix our past to make our story publically consumable – even at the expense of our wellbeing. I failed at this because of that. I can’t run because I have weak ankles. Why not instead, I have weak ankles because I don’t run? Is that any less true?

Equilibrium

I read an interesting interview with John Gray this morning, celebrating the publication of his latest book, Feline Philosophy: Cats and the Meaning of Life. Cats, says Gray, “naturally revert to equilibrium whenever they’re not hungry or threatened.” They don’t live in an imagined future.

If you know cats, you’ll recognise their “is-ness”. When a cat is paused ready to pounce, it’s supremely in that moment. When it stretches luxuriantly in the sun, it’s in that moment. Nowhere else. There.

(See my Cat Repose Practice below)

What is fear, what is anxiety, if not living in an imagined future? So I’d say, let’s find examples of now, right now, today, now. For example, as I wrote “now” – just now – the sun broke through – absolutely true – and there it was. Wow. Which suddenly switches on a poem in my brain. Not the first time I’ve quoted R S Thomas, but here it is again:

I have seen the sun break through
to illuminate a small field
for a while, and gone my way
and forgotten it. But that was the pearl
of great price, the one field that had
treasure in it. I realize now
that I must give all that I have
to possess it. Life is not hurrying

on to a receding future, nor hankering after
an imagined past. It is the turning
aside like Moses to the miracle
of the lit bush, to a brightness
that seemed as transitory as your youth
once, but is the eternity that awaits you.

Everyday miracles are all around, so let’s keep our eyes and ears open, and pop them in our pocket like pennies in the bank, as we keep moving.

“All shall be well, and all shall be well, and all manner of thing shall be well.”

Judy

Also:

Breathe Like a Cat in Repose

This practice comes from my newest book, The Art of Communication

Picture a cat resting in a warm sunny spot, looking
comfortable and relaxed with its body stretched
out. See how its whole body rises and falls with the breath.
For this exercise, lie stretched out in a comfortable warm
place. Feel open and relaxed. Imagine you are that cat in the
sunshine, enjoying the beautiful relaxation of your whole
body and the gentle rise and fall of your breath – nothing
to do, nowhere to go, just the pleasure of this luxurious
moment and the feeling of effortless flowing movement.
The breath comes into your body like a caress. It might even
make you smile. It’s amazing how little you need to do to
breathe fully.

My TEDx Talk 

How Your Voice Touches Others: The true meaning of what you say

How can you engage with people if you aren’t expressing in your voice what you want to convey? Talking at each other is NOT communication! When you and your voice are one, ah, then you connect powerfully.

Coaching in 2020

Most coaches are used to telephone and video coaching and know how well it works. Without leaving your own home you can engage a coach and grow into a more confident and capable person for your career and relationships. You don’t need to be at a particular level professionally or even have a job to seek out a coach. Coaching takes you where you are at and gives you more self-assurance and sense of being the person you were meant to be.  Don’t hang back because you’re not sure if it’s for you. I can’t think of anyone it doesn’t benefit. If you want an informal chat to find out more, get in touch with me initially at judy@voiceofinfluence.co.uk.

Simple short ecourses

Sign up for a free E-course to enjoy at home (I never share your email with anyone).

10 Secrets for Overcoming Performance Anxiety
How to Speak with More Authority
Understanding NLP
10 Tips for Having a Great Conversation
How to Raise Your Profile

Talks

Let me know if you’d like me to give a talk to your organisation – on communication, conversation, confidence, voice, connection, interactive leadership, or a subject to decide between us. Contact me in the first instance at judy@voiceofinfluence.co.uk.

My Books

The Art of Communication
You’ll find my latest book especially helpful if you want to find ways to be more real in your connection with others. We live in times where “living the image” has become endemic, and it chokes off genuine problem solving. This is true for our relations with people close to us just as much as for solving the world’s ills.

The Art of Conversation
Conversational skill isn’t really about being articulate and having a fund of things to talk about – though that’s what most books on the subject would suggest. It’s more about being at ease with who you are and knowing how to connect with others. Only then do you have authentic and satisfying conversations.

Butterflies and Sweaty Palms
This is a book about performance anxiety – it offers 25 different strategies to perform with confidence. But it’s not just about presenting and performing – you’ll find its ideas useful for eliminating anxiety throughout your life.

Voice and Speaking Skills for Dummies
The perfect resource to discover the power of your voice, understand how it works and use it like a professional, whether in meetings, addressing an audience, or standing in front of a classroom.

Voice of Influence
“The body language of sound”. Like body language, your voice gives you away. Find your authentic voice, speak powerfully and influentially, and reach people on a deeper level.

My new ‘guru’ … well, I don’t believe in gurus

IMG_0210

Is “walking the talk” all it’s cracked up to be?

What is excellent leadership really made of?

I don’t even believe in gurus, but here’s my new one

There’s a well-used tiny book my mother-in-law kept by her bed in her last days that has now come to us. It measures about the same as an old iphone and is covered in scuffed leather, the spine broken, with a faded title embossed in the leather:

THE MEDITATIONS OF MARCVS AVRELIVS.

The Meditations is a kind of manual on how to live (and die) as a fine human being, written by a world leader. (See quotes for a flavour.) Marcus Aurelius, 121 – 180 CE, was born into a patrician family, and eventually became Roman Emperor, ruler over 60-70 million people from the Middle East to Britain. He was also well-known as a philosopher. I find what he says highly relevant today.

This edition was published in 1899, so clearly wasn’t new to my mother-in-law. From time to time, I leaf through it or allow it to open randomly to read a page. Today, I started from the beginning. Book 1 plunges straight in with no preamble:

“From my grandfather Verus, a good disposition and control of my temper.”

“From my mother, respect for religion, and a love of liberality; and the habit not only of checking evil actions, but also of repressing evil thoughts. From her, also, a simple way of living, and avoidance of luxury.”

In the next 19 pages, in considerable detail, Marcus Aurelius lists positive traits, attributes and values he has received from his family, tutors, friends and other people in his life. Don’t you think it’s remarkable – odd even, for a world leader – to start with 19 pages of gratitude?

I thought I’d have a go myself. Once I begin to remember how good fortune has come to me, it’s uncanny: every time I come across something that I think I achieved on my own, I find it’s never so. Indeed, there’s invariably a whole chain of different instances of ­­­­­help I’ve received on the way.

For instance, I was hugely proud of winning one of only two scholarships to an excellent private high school, after performing particularly well in the 11 plus exam. But I was really practised in intelligence tests, having spent 2 years in the top year of my junior Catholic school practising them day after day. My parents thought of that school because my aunt was dancing teacher there. They couldn’t afford it – but a wealthy great aunt offered to pay. I had 2 years in the top class because I was so young that the head teacher advised my parents to keep me at junior school an extra year. I was young for my year because my mother had taught me to read fluently before I ever went to school. I was quick with arithmetic because my father would play endless mathematical games with us when we were small.

And so it continues. I can take any personal achievement, throughout my life and find a chain of interventions from others that helped it to come about. In fact, for later achievements the chain gets longer and the serendipities ever more crucial. It certainly puts things in perspective.

I’m sure you have your own stories. Try it.

I’m thinking about it today, because one of the gifts of gratitude – apart from making you feel good  – is the way in which it makes other people more real for you. Gratitude is a reckoning but it’s also a feeling; and you cannot feel gratitude to another human being without catching their humanity. When I feel grateful to the postman for bringing me a wanted parcel, I acknowledge his reality – today it’s the reality that he’s tramping the streets, 8 or more miles a day, in temperatures of 34° to bring the post.

If, on the other hand, you think or pretend that you’ve achieved everything on your own, you neglect the people who are part of your story. Eventually, you actually believe that you got your prestigious well-paid job entirely on merit, forgetting early comfort and advantage, financial or other support, superior private education, connections to powerful people and much else. You forget. Neglecting the relevance of others leads irrevocably to cruelty. If you don’t even notice the mouse, how are you going to realise your foot is on its neck? I wonder idly if any of our classically trained political leaders today have come across Marcus Aurelius at all?

The ancient Greeks – classical education again – tell of the Lethe, river of oblivion, that brings you forgetfulness if you drink of it. Their word letheia means oblivion or forgetfulness. We live in forgetful times, I think.

But they also have a word with the opposite meaning. A-letheia means unforgetfulness, unconcealment – everything laid out in the open – and this is their word for truth.

I really like this definition of truth. The best leaders don’t forget; they don’t conceal. They don’t stand higher than everyone else thinking only of themselves, forgetting connection. No, they see cause and effect laid out in the open; they remember, they see people.

My daughter, as a child violinist, was asked to play viola in the National Children’s Orchestra. She found she loved it. The viola doesn’t usually get a star role; it’s neither the highest string instrument not the lowest; its tone is mellow. She explained her delight. The viola is right in the middle of the harmony, so really matters, and as a viola player you feel the wonderful sensation of bringing the harmony together with the sounds you make. You matter hugely, but your contribution is largely unnoticed until it’s absent.

I think great leaders have that. They matter hugely, but they don’t stand at the front like a peacock, primping and strutting their stuff, bending their small head decorated with a shock of beautiful hair with little knowledge of anything beyond their own superiority (and then leaving the female to get on with building the nest). On the contrary; they’re in the middle of everything that happens, their finger on the pulse. They have an acute sense of the whole, and they value contribution – they know gratitude.

When you notice any enterprise working well in this life, look out for the viola player, that person without whom nothing happens. It isn’t always instantly obvious. Ask yourself, who is the linch pin? For sure, they won’t be sitting in luxury on the top floor or constantly seeking the limelight. You’ll find them down where people are, validating, encouraging, bringing people together to achieve, and inspiring connection and gratitude.

– which of course is where I started.

Go well!
Judy

Plus

My Books

The Art of Conversation (2014) has sold many more copies so far than The Art of Communication (2019), but to my mind The Art of Communication is many ways the more exciting book. If you have come across both, tell me what you think.

Butterflies and Sweaty Palms will still hit the spot if you are looking for ways to overcome performance nerves, shyness, timidity, awkwardness, stage fright … you know, all that stuff that none of us is really immune to.

Not forgetting: Voice and Speaking Skills For Dummies, the best book for dipping into to solve vocal issues.

And Voice of Influence, my first and fundamental statement of what I’m about – how to find your own voice and use it to influence those around you.

Coaching

This year of uncertainty is a great time for coaching. You don’t need to be at a particular level professionally or even have a job to seek out a coach. Coaching takes you where you are at and gives you more confidence and sense of being the person you were meant to be.  Don’t hang back because you’re not sure if it’s for you. I can scarcely think of anyone it doesn’t benefit. If you want an informal chat to find out more, get in touch with me at judy@voiceofinfluence.co.uk.

Talks

Email me at  judy@voiceofinfluence.co.uk if you’d like me to give a talk or run a workshop in your organisation – on communication, conversation, confidence, voice, connection, interactive leadership or the subject of any of my books. I’d be delighted to discuss options with you.

 

 

 

Doubt’s Uncomfortable, but Certainty’s Ridiculous

Screenshot 2020-06-16 at 09.52.59Do you find it easy to be certain? Or have you sometimes wished you were one of those people who is certain about their views and beliefs? What about now? Surely now?

I have craved certainty from time to time. For example, I was once a regular church goer. Then I wasn’t, but continued to envy those who were certain about their faith, who could enjoy the comfort of belonging to a community of people with like-minded beliefs.

Voltaire had thoughts on the subject:

Doubt isn’t a very comfortable condition, but certainty is a ridiculous one.

Sounds like the subject for a debate …

Certainty and Debate

To debate is to practise the art of certainty. You decide a ‘side’ – there’s your certainty – and then you marshal arguments both to support your case and to destroy the arguments of the other side. As far as I understand it, a barrister does much the same. As a prosecution or a defence lawyer – with your ‘side’ established a priori – you construct arguments to support your case and find flaws in the opposing side’s case. Success is measured by your ability to marshal arguments in defence of your cause sufficient to win support for it.

The art of debate is a subject that I understand is addressed more comprehensively in the hallowed halls of Eton or Westminster than in our state schools. So it would have been a natural process for Eton-educated Boris Johnson to compose convincing articles both for and against Brexit before choosing which side to back in 2016. It must have come easily to use his natural debater’s flair and vigour to support a case with unflagging certainty and, like others, he has shown chameleon skill in this art many times as a journalist over the years.

What does the debater do? – look at an opponent’s arguments maybe, but only in order to defeat them. It’s not a search for truth; the speaker is never influenced by opposing arguments; it’s always a battle, us against them.

This ‘debate’ method spills over into media interviews, as I describe in The Art of Communication: “Most conversations on TV and radio news are set up as interchanges between people with fixed opposing points of view, for example an argument for something and an argument against, with a facilitator intent on keeping the argument polarised.” The idea is that this makes for more lively television or radio. Often it does, but always at the expense of subtlety and intelligence. And deeper truth, I would say.

Social media and algorithms also hugely encourage the taking of sides, by driving us through our preferences into silos where we all think the same as each other. Our choice of news channels does the same. This contributes enormously to the building of tribes, where we naturally agree with everything our tribe stands for on a myriad of issues instead of thinking each issue out for ourselves. A supporter of a political party becomes like the football fan who proclaims, “The team’s the thing. I’m loyal to you through thick and thin, be you the best, be you the worst, tell me what to think, I’m your loyal base.” Loyalty becomes certainty.

But surely, if ever there were a time for certainty, this is it? You can’t shilly-shally in a pandemic; life and death decisions have to be made; people need clear instructions. Populations have always wanted strong leaders, and in times of danger and uncertainty, the desire for strong leadership increases. What is “strong”? Many would say it’s being certain and not changing your mind.

But wait, what about the science?

Science and Certainty

In this time of coronavirus, we are all talking about the (weird definite article) science. Science is admired by many because it deals with certainties.

But science isn’t certain, far from it. As theoretical physicist Carlo Rovelli says,

“Science is not about certainty. Science is about finding the most reliable way of thinking at the present level of knowledge. Science is extremely reliable; it’s not certain. In fact, not only is it not certain, but it’s the lack of certainty that grounds it.” The New Republic, 11/7/14.

Or, to quote the example I give in my book:

Nobel Prize winner, physicist Richard Feynman, considered one of the best scientific minds since Albert Einstein, confided in a BBC Horizon interview that he was content to live with doubt and uncertainty and not knowing. He thought it was more interesting to live not knowing than to have answers that might be wrong, and that it was important for scientists ‘to leave the door to the unknown ajar’.

And, the chapter continued, “It’s not a recipe for paralysis, merely a willingness to continue without an insistence on certainty.”  The scientist doesn’t mind saying “I don’t know” when that is the truth. “I don’t know” is sometimes wisdom. Pretending to know everything is absurd.

Certainty and Politicians

Coming back to leaders, they may or may not “leave the door to the unknown ajar”; but making firm decisions is certainly an essential part of their business. Jacinta Ardern, Prime Minister of New Zealand, manages the conundrum so well. It takes a subtle brain to make space for doubt. She doesn’t pretend that answers are easy. She shares doubt. And then she makes clear decisions. That is, she doesn’t adopt a position and then summon ‘facts’ to back it up, like someone in a debating chamber. She certainly doesn’t create additional ‘facts’ to support a position when it seems to be crumbling. (Nor indeed does she employ certainty as if talking to nursery school children.)  On the contrary, like a scientist (but a scientist with empathy, hurray!), she shares the facts, and then elegantly makes decisions.

There is all the difference in the world between these approaches. A leader has to make decisions of course. But that’s not the same thing as claiming certainty. Ardern’s way, “leaving the door to the unknown ajar”, allows for change when facts change; it acknowledges the complexity of issues. It enables truth, and therefore avoids the necessity of hiding behind obfuscation and bluster.

Lessons for me

One learning for me in all this is that putting an emphasis on ‘certainty’ is to look in the wrong place. Here’s another bit from The Art of Communication, from the chapter on Wholeheartedness:

An acceptance of uncertainty allows us to adopt more subtle positions, such as the paradox of holding both opposing perspectives to be true or recognising the possibility of synergy between differing arguments. In conversation either/or will give you one kind of exchange; both/and will give you other more interesting and surprising encounters. The synthesis of opposites is a powerful force. …

Control [needing to be certain] can only hold a view that excludes its opposite. It can lead me to talk with only my own interest at heart, and therefore deprive you of yours, or to assert that I’m right and therefore know that you’re wrong; or to speak with the aim of gain for me and loss for you; or to speak “for your own good” rather than work with you. Control in its lack of flexibility tends to create opposition. Holding different perspectives at the same time on the other hand allows something entirely new to emerge. As Hamlet said to Horatio, ‘There are more things in heaven and Earth, Horatio, than are dreamt of in your philosophy.”

Wholeheartedness is free from control. When I’m wholehearted I give myself permission to be spontaneous, natural, honest and free of forceful striving. … When I accept uncertainty, insecurity vanishes, and so I’m free.

My final thought is that we could do a lot worse than to learn from Jacinta Ardern.

My thoughts go out to you as we stay the course in our different ways.
Go well,

Judy

“Doubt everything. Find your own light.” Buddha

And…

The Art of Communication

I’ve quoted from my latest book above. It’s already a year old, yet I think it speaks to our times more than ever. It’s available as book, ebook or audio-book (though I wish I could have read my own book!) and the prices are good at the moment.

You can find all my books here on Good Reads. Maybe, buy here at Hive, which contributes to local book stores.

Coaching

Get in touch if you would like to consider a few sessions (or a single session!) of coaching by Skype, telephone, Whatsapp etc.  There are so many issues coming up for people at the moment. You may find the presence of a listening ear that helps you to think more clearly and handle your emotions more successfully is just what you need to move forward more positively and confidently. Coaching can be simple, powerful and amazingly effective. To contact me, try email first: judy@voiceofinfluence.co.uk.

 

 

 

From Lies and Disasters to Small Vital Truths

The-Summer-Day-600x350Musings in Solitary

How are you? Some people get increasingly distressed about the state of the world, others find inner calm.

I’m a grasshopper, sometimes I hop to one, sometimes the other. (Can a grasshopper find inner calm, hmm?)

It seems amazing to me how the mind can leap in an instant from staring into the abyss of planetary disaster to personal micro moments of joy. (And back again.) But that’s how it is for me at the moment. Are you sometimes like that too?

For me, it’s like this:

The book

With time for reading and good intention, I decided to buy a hefty “something worth reading”, which turned up last week. It’s The Brothers Karamazov by Dostoevsky. Written in 1859, it invites a slower reading pace than modern novels, with room for discussion  and contemplation in its 900 pages. And so, quite early on, (okay, I’m only a bare one centimetre through an eight-centimetre pleasure, as the Very Hungry Caterpillar might put it) I came upon this passage, which made me go, “wow, that’s it” and set me off on a train of thought.

51oER7psoDL._SX322_BO1,204,203,200_“The man who lies to himself and listens to his own lie comes to such a pass that he cannot distinguish the truth within him, or around him, and so loses all respect for himself and for others. And having no respect he ceases to love, and in order to occupy and distract himself without love he gives way to passions and coarse pleasures, and sinks to bestiality in his vices, all from continual lying to other men and to himself. The man who lies to himself can be more easily offended than anyone. You know it is sometimes very pleasant to take offence, isn’t it? A man may know that nobody has insulted him, but that he has invented the insult for himself, has lied and exaggerated to make it picturesque, has caught at a word and made a mountain out of a molehill – he knows that himself, yet he will be the first to take offence, and will revel in his resentment till he feels great pleasure in it, and so pass to genuine vindictiveness.”

The lies

Quite apart from reminding me of a couple of public figures (you too?) and unsettling me with its last phrase, it strikes me as a devastatingly accurate description not only of individuals but of our post-truth (=lying) age.

That got me on to musing that I spot lies more easily in these days of coronavirus. I’m certainly examining my own contradictions more (“the man who lies to himself”); but it’s outside stuff too, like one big hairy lie underlying everything. Who knew that our nation’s normal was so corroded? Who knew till now that caring on your own at home for someone with advanced dementia or a severely disabled child was so impossibly hard? Who knew that migrant health workers have to pay hundreds to pounds per year to access the NHS!? Who knew that people who whistle-blew about dangerous working conditions would lose their jobs? Who knew really that so many children are starving … well we knew and we didn’t know … oh so many things in our beautiful country – the 5th richest country in the world, by the way. No, really, the FIFTH richest country in the world.  I thought to myself, I don’t want to remain in ignorance. I want to know properly, genuinely, how things are in this lovely country of mine.

The global catastrophes

By now, I was on a roll. Why stop at the UK? I know the planet is in a bad way, climate emergency, biodiversity crisis, water shortages, mass people movements, war, famine – how could I not? But now …? Now I have time.  I read and watch the physicist and social activist Vandana Shiva (various great videos on YouTube), who describes a cogent pattern of economic genocide and ecocide, where a couple of asset management funds grow by a trillion dollars each a year (the USA as a whole grows by less), and the 5 richest men earn more than the total amount earned by half the world’s population; and the world’s commons, all that was once healthy and free, from water and air to seeds and land is privatised, stolen, polluted or damaged, necessitating ever more poison, pharma, oil, war, which creates more climate and biodiversity destruction, necessitating in its turn more poison, pharma, oil, war …. and certain forces grown powerful through plunder find agents to deliver lying hate messages that manipulate us to attack the wrong targets, i.e. people – blacks, Muslims, immigrants, women – and thus to elect unsuitable leaders who continue the devastating cycle; this idiocy precluding any rescue from the global challenge of climate breakdown, which is set to make vast areas of India, Africa and Australia too hot for human life within little more than a decade and cause mass migration on a scale far in excess of what we’ve seen to date, with the grim realisation that attempts to solve migration issues haven’t gone too well so far… . (Is that a long enough sentence for you, Dostoevsky?!)

Coronavirus is like the next act in a cosmic joke isn’t it? Okay, says the Almighty: I’ve sent tornados, I’ve sent droughts and floods and fires and plagues of locusts. When are you going to understand that the only way you’re going to solve this one is through cooperation; all other ways boomerang back to hit you.  Coronavirus spreading through Africa and Asia amongst the poor and deprived threatens all of us. Mass migration due to heat and drought affects all of us. Pollution affects all of us.  The winners don’t win here.

The beatitudes

The grasshopper hops again to remind me that I am a winner, in my comparative comfort in this lovely place, in cleaner air, this beautiful spring with the new spirit of generosity that’s abroad. I do feel grateful. I look around me, and my whole existence depends on others – house, chair, laptop, water, plumbing, electrics, waste disposal, clothes, food, deliveries, medicines, dental treatment, let alone doctors, nurses, parenting, education, relationships, kindnesses from every direction – the list could go on and on. I do feel gratitude, I do, ever more so now.

But I don’t want to ignore this global narrative anymore. The planet is in the ICU and needs our attention at this critical moment, never more than now. How can we say: “Dear grandchildren, I just let it happen?” At the very least, we owe it to ourselves to find out what is happening, sift out the truth from different sources and angles. Our Daily Rag is not enough! We need to know properly what is happening. We need to tell each other what we discover. And now is the time, before normal slides insidiously back. There are more of us that want the good of all, we are the majority. We can do something.

The joy

And we all know it really.  Clarity emerges in this quiet.  Where do clarity and truth emerge from, if not peace and quiet? As I listen to birdsong outside this early evening, there’s something else. Apart from world upheaval and our human debt … apart from THAT! … I find nothing more real or truthful than this moment here and now. They talk about one’s heart being full – I know what they mean, don’t you? Micro moments of joy.

Joy isn’t thinking; it’s a fleeting feeling, breath, pulse, vibration, a transient surge of energy that happens before verbal cognition.

That moment of loving a piece of music before you tell yourself its name.

That breath of surrender to beautiful nature just before you realise that you are finding it beautiful.

The sudden memory triggered of a special moment with a loved one now absent, before you feel the sadness of their absence.

The moment of pleasure in something you have just done, before you think about what you’ve just done.

The moment before the moment you realise that you’re smiling to yourself.

Now, when life has become less varied and less peopled for most of us, is a good time to capture those fleeting moments. They occur every day. I wonder what nano-instances of joy come into your awareness today.

If this speaks to you, I am happy. If it doesn’t, you probably haven’t read this far! I recognise that we are all in different circumstances during this epidemic. Whatever your situation, I send you warmest good wishes and hope for better things to come.

This too shall pass.

Judy

Saving the world with a bit of intuition and quite a lot of grammar

Screenshot 2020-01-09 at 17.48.27

 

How do you know what you know?

Presumably, you’ve been in the world quite a few years:

how did you learn everything that you now know?

How do you learn now?

Knowledge

When I think about how I learn now, I’m aware of how much I pick up from reading, much of it on the internet; through newspapers too – and books, lots from books…. I pick up from listening – to radio, TV, to people in my life. It’s information learning. If I trust it, I take it on board and remember it. I think I’m discerning about it.

Rumi, born 800 years before the internet, has something to say about intelligence acquired from books and from what the teacher says:

There are two kinds of intelligence: one acquired,
as a child in school memorizes facts and concepts
from books and from what the teacher says,
collecting information from the traditional sciences
as well as from the new sciences.

With such intelligence you rise in the world.
You get ranked ahead or behind others
in regard to your competence in retaining
information. You stroll with this intelligence
in and out of fields of knowledge, getting always more
marks on your preserving tablets.

Experience

All good, especially if you have your eyes on success. But there’s another kind of learning that doesn’t need to be agreed with or trusted, because we experience it. Take learning to walk. Balance is something you experience. It isn’t a matter of trusting information or not. When you’re out of balance, you fall down. No one tells you what to do or what to learn in infancy in order to be able to walk. The doing is the learning. You get to know what balance feels like, and you walk. What a miracle it is to learn to walk! How many muscles do you control at the same time when you succeed in walking – 200 or so? All at the same time! Imagine working your way through a written manual, “How to Walk”! People who have to relearn in adulthood have to do the equivalent of just that. And they are much more likely to fall down and mistrust it: “Walking’s not for me any more. I don’t trust it’s possible. Might as well give up now.”

These two ways of learning carry on through life. We tend more and more to use information learning as we grow up. Most people like learning to be neat and practical:

10 ways to become a better public speaker

5 tips to guarantee success in business

10 steps to the perfect golf swing

6 vital lessons to teach your kids

Every time I work with coaches, presenters or leaders the questions are the same, “Tell me what to do in order to …” “Yes, but what should I do?” “Give me the five steps!”

Yet, in these areas, as in many others, the most important intelligence is something you already have. As Rumi describes it:

There is another kind of tablet, one
already completed and preserved inside you.
A spring overflowing its springbox. A freshness
in the center of the chest. This other intelligence
does not turn yellow or stagnate. It’s fluid,
and it doesn’t move from outside to inside
through conduits of plumbing-learning.

This second knowing is a fountainhead
from within you, moving out.

Inside and Outside

You pick up knowledge from the outside and take it in. But this other learning arises within. What would we call this “freshness in the center of the chest” nowadays? Intuition? Instinct? It’s not book learning. I would call it feeling. It’s feeling that tells you that you are walking in balance. It’s feeling that alerts you to something amiss or an instinct to follow. Empathy is a feeling.

You can have feelings about someone.

You can have feelings for someone.

You can have feelings with someone.

You can have feelings as someone.

Ah, (to divert for a moment) these prepositions! Europeans who learn English think at first that it’s an easy language – no different genders for everything, easy plurals, easy declensions of verbs. But then they meet prepositions. They are suddenly faced with a jumble of completely different meanings all resting on the addition of a preposition to a simple verb. Consider the verb “take” followed by different prepositions:

Take off:     I took off my jeans – removed
He took off Benny Hill – imitated

Take to:      I really took to tennis – warmed to, enjoyed

Take out:    Take me out to dinner – invite me to
He took out the terrorist – killed him

Take on:     The company took him on – employed him
Don’t take on so – make such a fuss
I’ll take you on – compete with you

Take in:      I couldn’t take it in – understand it
I took him in and let him stay – gave accommodation to
I was taken in by his charm – deceived.

Take over:  He took over the world – conquered

Take after:  She takes after her mother – resembles

Take back:  I take back what I said – revoke

Take up:     I’m going to take up French – start to learn

Take off:     The plane took off – launched

Take down: Take down what I say – record
They took him down – destroyed him

Stop!! Okay, I’m getting carried away.

Back to feeling. Prepositions are at work here too.

I can feel for you, which means that I have warm feelings when I think about you. If you are distressed,

I can have feelings about your distress, which probably means that I have some intellectual understanding of what you are going through.

I can feel sympathy, which is to feel with: i.e. I feel pity with your suffering; as we read of disasters in the newspaper, our feeling is often one of sympathy.

And finally, I can feel empathy, which is to be inside your feeling, to feel what you are feeling, to feel the same distress that you feel.

Empathy

Now, to be inside someone’s feeling is something remarkable. It isn’t book learning; it’s not acquisition of knowledge, though knowledge can help. Empathy doesn’t have words, though I may decide to speak. It isn’t the same as pity, though pity may be present. It’s experiencing the same quality that you are feeling: experiencing your actual pain; experiencing your joy. It’s my heart beating with your beat; being in tune with your being; coming together with you in the place where you are now.

I can book-learn your distress. I can learn your body language, how you sound and the light in your eye when you are in a particular state, just as I can learn to speak in public by adopting particular body language, a particular tone of voice and a particular kind of eye contact. And that works, sort of.

But true empathy shortcuts all that. I just step inside you and feel what you feel and, feeling what you feel, I understand you. It’s only possible if I am thin-skinned, if I haven’t built up that armour of self-protection that most people wear. Thin skinned means vulnerable: I have to be vulnerable.

People who put intellect above feeling will say that it’s hardly helpful to feel distress at someone’s distress, as all you do is to fall into the emotional same hole as the other person. But the greatest resource of the coach, counsellor, doctor, teacher, leader or carer is to feel true empathy – to be entirely present with the other person – but without drowning in their distress: to feel their pain, and to know as you breathe and stay open that you are more than that pain and can be beside the other person holding them safe even as you feel their pain. To do that represents both an instant resource and requires a lifetime of learning.

It’s 2020, the world looks bad; now more than ever, empathy is our only possible answer. So yes, by all means, set your resolutions this year to learn the 5 important steps, maintain the 10 best ways, follow the 3 vital answers … But know too, as you know anything truly important, that you already have within you the ability to walk beside another and feel the reality of them, and that this, available to all of us now, is by far our most powerful asset going forward into 2020.

Happy New Year :-)

My TEDx Talk, “How Your Voice Touches Others: The true meaning of what you say”

This talk I gave a few months ago touches on similar themes. You can find it on TED.com. Please share it if you enjoy it.

The Art of Communication:
How to Be Authentic, Lead Others and Create Strong Connections

Have you dipped into my latest book? Maybe it would make a New Year present to yourself? Here’s a snippet from the final chapter on ways to be with another person.

And so it happens that one day you are talking with someone, and you become aware that you both are, in a place of betweenness. There’s no sense of doing; no one is leading; and you feel the powerful frisson of connection within that space. It’s like the relationship between a musician and her instrument. A musician never masters his instrument but joins with it. The music that results is neither musician nor instrument yet comes about because of both.

The field of awareness between you is the space where magic happens, where there is no you, no me, just the space we create together.

“The characters for “human being” in Japanese mean “person” and “between”. Thus, you as a human being exist only through your relations with others.”

My other books:

The Art of Conversation
Conversational skill isn’t really about being articulate and having a fund of things to talk about – though that’s what most books on the subject would suggest. It’s more about being at ease with who you are and knowing how to connect with others. Only then do you have authentic and satisfying conversations.

Butterflies and Sweaty Palms
This is a book about performance anxiety – it offers 25 different strategies to perform with confidence. But it’s not just about presenting and performing – you’ll find its ideas useful for eliminating anxiety throughout your life.

Voice and Speaking Skills for Dummies
The perfect resource to discover the power of your voice, understand how it works and use it like a professional, whether in meetings, addressing an audience, or standing in front of a classroom.

Voice of Influence
“The body language of sound”. Like body language, your voice gives you away. Find your authentic voice, speak powerfully and influentially, and reach people on a deeper level.

Did you see my article on the Art of Good Communication
in Intercontinental Finance and Law magazine?

Follow the link; then it’s on pages 12-13.

Don’t Play the Blame Game

A date for your diaries – Sunday 29th March in London: A Spirit of Coaching event, open to all coaches and those interested in coaching. Further details shortly.

Simple short ecourses

Sign up for a free E-course to enjoy at home (I never share your email with anyone). You’re welcome to share these with friends. Okay, knowledge learning, but useful for all that!

10 Secrets for Overcoming Performance Anxiety
How to Speak with More Authority
Understanding NLP
10 Tips for Having a Great Conversation
How to Raise Your Profile

Are you Waiting for Godot?

Screenshot 2019-06-02 at 15.45.04

 

Do things happen to you or
do you happen to things?

Are you still waiting for
something to turn up?

 

 

 

You know the Becket play, Waiting for Godot? Two men meet and they’re both waiting for someone called Godot. Two other characters appear and join in sporadic talk for a bit, then leave. A boy enters to say that Godot isn’t coming tonight but will come tomorrow. The two original men decide to leave but don’t actually leave. Curtain fall. Act 2: more or less the same thing happens. The men again decide to leave, but are still there when the curtain falls.

This sounds like it might be an article about the importance of setting goals and going for them. But it isn’t: or at least not quite. It might turn out to be about proactivity….

There’s a folksong refrain that often comes into my head, “I love my love because I know my love loves me.” It’s from “I Love My Love”, set by Gustav Holst. The sentiment used to feel true to me, but now that seems all wrong. Do you love someone because they love you? Do you choose your friends? Mostly, I didn’t. If someone seemed to like me, I saw the possibility of friendship. An attractive man showed an interest in me? I’d then respond and something might blossom.

A friend of mine at university had her eyes focused on the person she wanted to marry from the very first weeks; she did all the running and made it happen. That seemed amazing to me and even, if I’m honest, a flouting of unwritten rules. But it wasn’t that I didn’t want to meet someone to share my life with – I did – but I was waiting for something to happen.

“I’ll do it when such and such happens.” Funny isn’t it that ‘such and such’ never does happen? I’ll change my job when …. I’ll do something about my relationship when …. I’ll take a holiday on my own when …. I’ll speak to my colleague when …. When Godot comes, I’ll ….

Many people say to themselves, “I’ll start to do public speaking when I’m a bit more confident.” “When I’m confident” is a very common precondition. But confidence grows with small acts of doing. You can hear the nonsense when you say, I’ll start to grow my confidence when I’m confident enough to start to grow my confidence which, as I just said, will be when …. Stuckness often comes from insisting on perfection from the word go, making you unwilling to risk performing below par, or to risk rejection, humiliation, criticism, pity or indeed anything at all.

There’s a thoughtless confidence before testing – the child who hasn’t known rejection, the singer whose voice has never yet let him down. But for confidence worth having you have to come through a certain amount of not yet having it to the extent you would like it. Not assaulted beyond reason, by the way: few people these days would throw their 2 year old in the deep end of the pool to teach them to swim. Trauma doesn’t build confidence.

What’s the answer? Godot knows. But making proactivity your friend is good, so here’s an idea or two:

Notice what choices you actually make currently in your life, even the little ones, including what you eat, TV programmes you watch, holidays you plan. Are you currently a bit short on proactivity? You might be amazed at how much in your life is either routine or planned by others.

Remember times of proactivity – those occasions in your life when you made a choice and took a step into the unknown. It doesn’t matter how long ago it was. Recall the time with pleasure, and remind yourself, “I did that.”

Choose or change something small in an area of your life. Any change, if it’s a real change for you, is great practice in proactivity. Choose anything where afterwards it will give you pleasure to say to yourself, “I did that.”

Face the fear. What stops you from being proactive in an area of your life that you really want to change? E.g. as you think, “I’ll take a holiday on my own when …”, wait till you’ve come to the end of excuses, and then ask yourself, “What really stops you?” Is it fear? That’s the most likely reason. Maybe the fear is huge. So what might be a small step towards that holiday? Maybe spending a day away on your own? Then that’s the thing to do. Plan your day with enthusiasm and care, fix the date, and go for it. Afterwards, write down everything that pleased you about how you lived the experience. There will probably be the odd negative as well, but stick for now to what pleased you. And say to yourself with pleasure, “I did that.”

“I did that. And now I will do this.”

You will.

What are we all waiting for? Godot?

 

WHAT ELSE?

The Art of Conversation

Screenshot 2019-02-10 at 14.44.47My latest book is just out – published by Capstone in April.  It explores ways not only to build the skills to converse well but how to reach each other at a level where trust blossoms and new understanding is created between you. The possibility of more fruitful connection and cooperation has deep implications, not only for success in our everyday encounters, but also for our wider world in this century of change. It follows on well from my previous book, The Art of Conversation. Here’s a short excerpt published in Minutehack .

You can quickly get a hard copy or Kindle or audio editions from the world’s largest online publisher, or your local bookshop – e.g. Waterstones.

If you enjoy it as I very much hope you will, I’d greatly appreciate it if you’d write a review on Amazon.

TEDx Norwich Ed

I'm Speaking at- Sqaure (1)

 

 

 

 

 

 

 

 

 

I’m one of the speakers for this popular TEDx event on 13 July in Norwich. They have just released extra tickets if you want to come.

Sound and Voice Forensics for Coaches: 26 June

I’m running a session for the EMCC (European Mentoring and Coaching Council) in Guildford on 26 June at 7 PM. Non-members are very welcome, and you can register here. Just go to ‘Create a new account’ to book.

As a coach you want to be able to hear in a client’s voice what is going on for them. Each nuance of tone gives clues to particular feelings and states of mind.

Moreover, if you have freedom in your own voice you have the potential to connect better, to influence your client’s state; to invite them subtly to enter a different level of connection. It’s a tool that you can employ in numerous different ways, and essential for a coach.

I’m confident that after the session, you will appreciate the sheer wonder and usefulness of sound, both for hearing information that is not said, and for connecting beyond the actual words you use.

See you there?

 

The Art of Communication – How to Really Get Through to People When You Speak: 3 July

And I’m giving another talk open to all. 3 July in Surbiton, Surrey at 7 PM . Hosted by CIMA (Chartered Institute of Management Accountants). More information here

We all want the skills and confidence to get our message across when we give a presentation. However, there’s a huge gap between people hearing what you say, and their connecting with your communication, let alone acting on what you say or changing their thinking or attitude because of it. Most talk — in meetings, the boardroom, presentations, conferences — doesn’t cross that gap, however fluent your language, firm your voice and confident your physiology. If you want to sell services or an idea, if you want to influence, or even establish good relations, you have to do much more than deliver competently. Find out how in this interactive session.