Peppa Pig doesn’t do it


     Left-brain: “This picture displays random dots.”  Right-brain: “Ah, I see a Dalmatian dog sniffing amongst the leaves.” Image from Iain McGilchrist: The Master and His Emissary


I love the internet as much as the next person. I don’t want to go backwards, I really don’t. It is interesting how little losses keep popping up though. The spatial and directional awareness of being a good map-reader, for instance. The ability to find a book or a word quickly and easily through familiarity with the alphabet. Problem solving through thinking. Spelling. Memory. Concentration.

I was powerfully struck by a recent example. A teacher attending a talk on the brain in Toronto by Iain McGilchrist commented, “I am a teacher of 7–11 year-olds. My colleagues and I have noticed in the last three or four years that we have started having to teach children how to read the human face.” It turns out that all that time engaging with the mother’s face in the first years of life is vitally important for a child’s ability to understand expression and to empathise. Substitute the distraction and over-stimulation of TV, I-Pad and other technology and a vital development stage is missed. Peppa Pig doesn’t do it. Who knew?

Our brain is divided into two hemispheres, clearly separated, and each hemisphere brings into existence a quite different experience of the world. Technology is a reflection of a world dominated by the left hemisphere of the brain. The left hemisphere is certain, rigid and exclusive – more scientific it would say, as it categorises and processes material with a detached narrow focus – and it has the data and the gift of the gab to promote itself. But the right hemisphere understands relationship, nuance, humour, symbol and metaphor. It rapidly takes into account more and better integrated information over a broader range, though without the voice or statistics to proclaim its rightness.

It’s a bit like our two eyes – each eye sees a different image, but that difference is crucial so that we can understand distance and perspective through processing information from the two different images. Identical images wouldn’t help us at all . So too with the hemispheres of the brain – they perform different jobs: we need their different attention, preferably the right hemisphere as pre-eminent to give us a broader more holistic understanding, and the left hemisphere as its executive to move to action.

The left-hemisphere squabbling over Brexit is an example of the impossibility of resolution when thinking is confined to left-brain certainty, rigidity and exclusivity. The world is full of such examples.

We used to think that a left-hemisphere stroke was a disaster because often sufferers lose the power of speech as well as use of the right hand. But John Cutting, a psychiatrist who spent years with people who had had right hemisphere strokes discovered that they couldn’t understand humour, metaphor or any implicit meaning, nor poetry or tone of voice, nor read faces or body language; and these disabilities in the end represented a much greater loss of their humanity for them and their families.

So back to recognising faces, does it matter? Of course it does, hugely. But the advantages are neither precise, certain nor measurable, so the left-brain doesn’t really care. There’s no easy economic case to be made. The influence on the bottom line is not direct. The effect on exam results and league tables hard to argue. The relationship with IQ indistinct. The connection with delinquency and crime is unproven. As for connection with empathy and kindness, well where’s the proof, and where do empathy and kindness stand in the pecking order anyhow? Meanwhile, the right-brain knows that relationship is pre-eminent.

There’s no doubt that we live in a world that favours the left-brain and ever more so. The left-brain likes to think that it’s the grown up in the room, when experience suggests otherwise. How appropriate this week that it’s the children of the world who stood up and demonstrated against climate destruction, the gravest problem our planet is facing, while the grown ups wittered on about ferry companies with no ferries, expensive preparations for avoidable no deal scenarios widely seen to be disastrous and hero/villain arguments about long dead politicians. If your right-brain is functioning, you’ll appreciate the irony even if, like me, you find yourself speechless.

Let’s nurse our sense of irony; let’s read a poem; let’s use our creativity to find new ways through, round, over or under the current chaos; let’s imagine the world we actually want; let’s value the humanity in each other; let’s be kind.

Human kindness has never weakened the stamina or softened the fiber of a free people.
A nation does not have to be cruel to be tough. Franklin D. Roosevelt

The Art of Communication

Left-brain/right-brain is one of the themes of my latest book. I’m very excited about it – it’s been four years in the writing, and comes out in just 3 weeks time – on 8 March. You can pre-order your copy here or from your usual channels.

Here’s a summary – hope it inspires you to buy a copy!

It has become a time of people saying stuff to each other and none of it actually
becoming dialogue.
Ali Smith: Autumn

You can get so far in conversation by becoming articulate, having things to talk about and learning the give and take of two-way discourse and the skills of debate. But that isn’t sufficient to give you a meaningful or wholehearted connection that leads somewhere genuinely new or worthwhile. This requires different abilities, such as intuition, open-heartedness, spontaneity, lightness of touch and ease with uncertainty. Unlike the left-brain patterns and rational themes most often taught as “communication skills”, these abilities depend on the often-neglected attention of the right hemisphere of the brain.

When you take the step change to learn these new, sometimes counter-intuitive, ways of relating, conversation can become the source of extraordinary vitality, capable of generating new insights, breathing life into relationships and even producing powerful new thinking able to transform the world we live in.

I set out to discover what makes such conversations so extraordinary, and what we can learn that will guide us to have them more often.

This is a book for leaders and business people, but also for anyone who suspects that conversation could be something more – more genuine, more energising, more generative, more creative and generally much more productive.

Go well,


Newsletter, August 2018 – Stuff on the Brain

split brainWhat’s neuroscience telling us about how we communicate with each other? August. Blue skies; hot; and I’ve got my head down to finish my latest book for an October deadline. Yesterday, I reviewed some material on the neuropsychologist Roger Sperry, who won the Nobel Prize for his research on split-brain patients — i.e. hospital patients whose corpus callosum has been severed for medical reasons so that the two hemispheres cannot connect in the normal way. He showed how patients functioned when they had access to only one hemisphere of the brain, and the results were startling.

Left hemisphere of the brain

Though every thought and action lights up cells on both sides of the brain, Sperry demonstrated that the two hemispheres have very different ways of attending. The left-brain accumulates evidence piece by piece to build a picture. It excels at logical thinking, abstraction and generalisation – great for business plans and financial models. However, without the balance of the right brain, it ignores evidence that it doesn’t like or understand and even invents what’s missing to make things fit. It is sure of its rightness, and becomes angry if challenged. It can only hold a view that excludes its opposite – if I’m right, you’re wrong.

Left brain pre-eminence

Sperry worried that both science and our education system neglect and discriminate against the right brain’s nonverbal form of intellect. You certainly don’t have to look far today to see the left-brain’s pre-eminence.

It’s there in legal language – a barrister accumulates proof and builds a case. S/he brings under scrutiny evidence that makes the case and leaves aside information that doesn’t support the case.

Left-brain thinking is usually in charge when countries come into conflict. Influencers build up evidence against another country or people, piece by piece, sifting for negative information, maybe even inventing when information is missing, until they reach a tipping point in public perception and the case is made for war.

It happens too with groups — immigrants for instance. They are marginalised bit by bit, especially in the media, the case against them moving from unwanted foreign customs and beliefs to jobs usurped, drugs imported, crimes committed, piling negative on negative.

It’s the path to divorce too. The person you loved and married starts to display faults and commit unwelcome actions after a while, and so you begin to notice their failings, and then only their failings, and you build a dossier against them piece by piece, until nothing remains but anger and disdain.

It’s even the perfect way to increase your own unhappiness. Something unfortunate happens to you – perhaps you break your arm … and it’s on the very day you were selected for a prestigious football team; which makes you remember how jealous your lucky substitute has always been of you — and how mean to you … which come to think of it is a characteristic of your boss who has never given you the credit you deserve … let alone the promotion…. And so you accumulate negative items of evidence one by one, till you are thoroughly unhappy and almost savouring the addition of further reasons for feeling so wretched.

I’m aware that I’m doing the same with Brexit and Trump. I feed my opinions and feelings with articles from my favourite newspaper and TV programmes and sort for negatives. Algorithms accentuate this effect, as social media brings me only information that reinforces and strengthens my existing viewpoint. I can feel myself becoming less and less understanding of people who have opposing views; angry almost that they can be so — what? ignorant? stupid? callous? — to think as they do…

Travels in Trumpland

… which is why the programme, Travels in Trumpland with Ed Balls, unsettled me when I eventually caught up with it last night. Ed visits various venues in Trump heartlands and attempts to discover what is at the heart of people’s voting choices.

He takes part in a wrestling match, and the organiser shows just how easy it is to build up an act – it’s all an act – so that the good guys from the US win (“U-S-A!! U-S-A!!”) and the bad guy loses (“Booooo!! Ed Balls character from the UK, “Booooo!!”). The sight of 400 people all screaming insults in the same direction after such a short build-up is a scary reminder of how easy it is to sway a crowd with simple messages against a bogeyman.

But the reason the programme disturbed me wasn’t that. It was the authenticity of people who voted for Trump. Ed Balls was moved almost to tears by some of his experiences with the people he met. They had their own reasons for voting the way they did — reasons that showed something of the complexity of familiarity, story, passion, fear, feeling and thinking that informs life choices. It made me uneasy to be forced to remember that a situation is never as black and white as I’d like it to be. Seeing the fuller picture, I couldn’t quite convince myself that – had I their situation, knowledge, history etc. – I wouldn’t have voted as they did. It made me expand my frame of reference, and shift a little from certainty towards doubt.

Right hemisphere

And here, we’re in right-brain territory. Unlike the left hemisphere with its manipulation of pieces of data and generalisation, the right hemisphere has a more holistic comprehension of this messy reality here and now. It comes at the truth by means of intuition, imagination and a feel for context, with an awareness of complexity and nuance, and appreciation of metaphor, symbol, paradox and humour. It has a deeper understanding than the left hemisphere, but at the same time, since life is never neat, it is more open to doubt.

I get the feeling that a bit of travelling in Trumpland or similar with the right hemisphere of our brain awake and aware wouldn’t be a bad thing.

So here are my thoughts for you and me:

When you find yourself mentally building evidence against someone, stop. Tell your left-brain to hold off. Invite your right-brain to the party. Notice positive characteristics in this person – any tiny ones will do. Imagine the history that has brought them to this point. Visualise a different future for your relationship. Create a mental comic strip of you and the other person in the same frame and capture its humour.

Your left-brain won’t like it; it takes the world seriously and at face value; AND it believes very strongly that it’s right and should be in charge. But the right-brain in its heart of hearts (and the right-brain is the expert here) knows that the certainty of the left-brain is an illusion. The right-brain understands the complementary roles of the two hemispheres and unlike the left knows our need for both.

So let’s listen to the intuition of our right-brain. Many times at work or at home, we’ll achieve a better outcome by getting a holistic view of the situation,

  • By shifting — stepping into the others’ shoes and seeing it from their point of view
  • By imagining — asking ourselves what our most inspiring hero – or our mother or a child or the divine — would say about the situation
  • By looking down on the situation from a distance and describing what we see
  • And by realising that humour, counter-intuition and paradox all have a place in our whole-mind (head, body, heart and soul) brain

“The common eye sees only the outside of things, and judges by that, but the seeing eye pierces through and reads the heart and the soul.” Mark Twain

Right, back to writing. The Masterclass on 17 October (see below) is based on my new book, so I hope you’ll sign up below and be one of the first to enjoy some fascinating material and experience.

Go well,

Judy J


Book NOW for my
One-day Masterclass on 17 October

Coaching and the HeART of Conversation

in Guildford, (courtesy of Guildford Coaches Group)
for coaches and all who are interested in real communication

What does the different attention of the two hemispheres of the brain tell us about our communication with each other? And how do we bring the full presence of our humanity into our coaching and conversation to create something genuinely new.

You’ll learn:

* How different qualities of attention achieve different results and how the
attention of the right brain is essential for meaningful conversation

* With fresh understanding what it means to be real in communication – even if
we think we already know J

* How to be fully empathetic without being dragged into the other person’s mire

* How to run with the unpredictability and natural spontaneity of a coaching
conversation and catch deeper insights on the wing?

A rich day of lively exploration and personal experience with the aim of allowing something new to emerge in each of us. I do hope you can join me for this special one-day event.

Book here   (Note special prices for Guildford Coach Group Members)

Ian McGilchrist

Ian read English at Oxford and then retrained in medicine as a psychiatrist and he brings this broad perspective to his writing. His book, The Master and His Emissary, is a brilliant exposition of the roles of the two hemispheres of the brain. The webpage link I’ve given you also displays a great RSA short animation of the ideas in the book. The book is long, so if you want the taster-version, try his The Divided Brain and the Search for Meaning on Kindle.

My Books

My latest book comes out next spring. The others are:

The Art of Conversation – Change Your Life with Confident Communication (Capstone)

Voice and Speaking Skills For Dummies (Wiley)

Butterflies and Sweaty Palms – 25 Sure-Fire Ways to Speak and Present with Confidence (Crown House)

Voice of Influence – How to Get People to Love to Listen to You (Crown House)

Download an E-course

(I never share your email with anyone. I’ve updated the links, so if you’ve been unable to download an e-course in the past, they work now!)

10 Secrets for Overcoming Performance Anxiety  

How to Speak with More Authority

Understanding NLP

10 Tips for Having a Great Conversation  

How to Raise Your Profile


Edwin Markham’s lovely short poem, Outwitted, is about having a heart large enough to make space for you and another.

Right-brain attention, definitely:

He drew a circle that shut me out-
Heretic , rebel, a thing to flout.
But love and I had the wit to win:
We drew a circle and took him In !

The Long View

Monday morning. A road in Dorking. It’s pouring cats and dogs. Outside the house a rainy-day traffic jam of cars is trying to drop children at school; some students are arriving on foot with no rain gear or umbrella, facing a damp day ahead; long faces, exasperation. Typical huh – rain on a Monday, as if Monday weren’t bad enough ..

There suddenly pops into my mind an image of a different season, a day of searing heat and drought with no reprieve. Would it be possible on such a parched day to remember that on this day, today, I hated rain? Or would I just slag off the water companies? Of course I know I ought to love rain – our planet lacks water. Aren’t we the lottery winners to live where it rains? Aren’t we the luckiest people on the planet? How hard to imagine that on a miserable rainy day though!

The bigger picture

It’s just so difficult at times to see the bigger picture. When a politician makes an inadvertent (unavoidable – really?) mistake, is that face-saving explanation in this time and place worth the small addition it makes to general mistrust of words used by power? You’d think it might for it to happen so often. Yet leadership is not made of this. True leadership takes a longer view.

The big picture, the long view, must mean to learn both from history and by looking ahead, you’d think. If it means anything, it must mean that, mustn’t it? Or? People in power appear to adopt this longer view, with their backward and forward looking comments after disasters, “How did this happen? Whose fault was it?” and “Lessons will be learnt”, repeated over and over. But maybe that’s the wrong way to go about it – it’s certainly pretty ineffective.

Paradoxically, I believe that a helpful way to achieve a longer broader view is through awareness in the moment. When you go forward and backwards, short-term considerations loom too large and potential short-term losses seem too great. When you succeed in being in the moment, you open wider and absorb more information (mostly beyond consciousness, it’s true), and thus embrace an intuitive wisdom that goes way beyond immediate fears and local considerations.

A valuable commodity for leadership? You bet. And an excellent reason to cultivate mindfulness, silence, meditation and all the other ways (the same way), not only of ridding yourself of stress, but also of tuning into your intelligence within.

Two kinds of intelligence

As Rumi says – taking snippets from his marvellous poem, Two Kinds of Intelligence (trans. Coleman Barks): “there are two kinds of intelligence”. One is book learning and information gathering: “with such intelligence you rise in the world” – you are lauded for it. The other kind of intelligence is “already completed and preserved inside you. … A freshness in the center of the chest.” This learning is “fluid, and it doesn’t move from outside to inside through conduits of plumbing-learning.”

This second knowing is a fountainhead
from within you, moving out.

Only imagine

An important element of this deeper intelligence, this “fountainhead” within you, is imagination – which includes the ability to get beneath the skin of people with empathy and feel what it is like to be them.

How many of the recent upsets in political life would have happened if people with power had the imagination to expand their view, step into the life of those without power and feel their reality? What would be the chances of 13th century Rumi – Iranian (Persian), Sunni, Muslim, Sufi, whirling dervish – if he were alive in the west today? How many would ask what it was like to be him?

Great question though. What about stepping with our imagination into the life of someone we know. Ask ourselves, “What is it like to be you? What is it really like to be you?”  Employ our imagination. See what intuition emerges. Could be mighty useful …

Go well,


Two notices I don’t want you to miss!

1. MY NEW MASTERCLASS – 17 October!
Coaching and the HeART of Conversation

You are invited to my one-day Masterclass – for coaches and others interested in communication and conversation

– in Guildford, courtesy of Guildford Coaches Group

– on 17 October 2018

What is new information emerging from neuro-science telling us about the different attention of the two hemispheres of the brain and their relevance to our communication with each other?

And how do we bring the presence of our full humanity with all its frailties into our coaching and conversations in such a way that something new and miraculous can be born?

More details here

To book, download the registration form here.

Or simply email me to register your interest or to ask me more about it.



If you haven’t already done so, please EMAIL ME HERE with “Consent” in the subject line if you wish to continue to receive my occasional newsletters and mailings. Unsubscribe at any time at the click of a button. I never share you email address with anyone.


This is to comply with new EU General Data Protection Regulations (GDPR) – deadline this month. Unless I’ve already had permission from you to store your name and email, you will no longer receive mailings from me.

My books

The Art of Conversation
What an important topic! Conversational skill isn’t really about being articulate and having a fund of things to talk about – though that’s what most books on the subject would suggest. It’s more about being at ease with who you are and knowing how to connect with others. Only then do you have authentic and satisfying conversations.


Butterflies and Sweaty Palms
This is a book about performance anxiety – offering 25 different strategies to perform with confidence. But it’s not just about presenting and performing – you’ll find its ideas useful for eliminating anxiety throughout your life.


Voice and Speaking Skills for Dummies
The perfect resource to discover the power of your voice, understand how it works and use it like a professional, whether in meetings, addressing an audience, or standing in front of a classroom.


Voice of Influence
“The body language of sound”. Like body language, your voice gives you away. Find your authentic voice, speak powerfully and influentially, and reach people on a deeper level.



What holds you back? You might think that your own particular set of difficulties, setbacks and doubts don’t fit any coaching model. But you’d be surprised how a simple conversation with a coach helps you to get rid of obstacles and move forward to what you really want from life. Six months from now you’ll be saying, as other have, I don’t know why I didn’t do it years ago! Email me or call on 01306 886114 if you want an initial conversation about what coaching might do for you. Coaching can take place face-to-face or via Skype or phone.


Voice and Communication Coaching

It’s not just what you say, it’s how you say it. Do you realise what an amazing potential resource you have in your voice? How you come across depends on your voice and how you use your body AND your breath. Self-consciousness is the grand saboteur. You’ll experience positive results after even a single coaching session. Email me or call me on 01306 886114.


Newsletter Archive

Look here for older blogs – just scroll down. Or click on one of the descriptive tags to sort the archive.



The Big Breath

4b5e746ac1369668f22c8a6f199bda32--relaxation-quotes-relaxing-quotesI don’t think I’ve ever before understood so little of a book and yet been intrigued enough to carry on reading it nonetheless. I bought The Cosmic Hologram a couple of months ago after being captivated by a presentation given by the author, cosmologist Jude Currivan. Her story of our Universe ranges dizzyingly from cosmology to quantum mechanics, starting from the big bang.

Only, according to the latest cosmological evidence, it wasn’t big. And it wasn’t a bang. The evidence she cites suggests that our Universe is finite and that its original super-rapid expansion was exquisitely ordered and fine-tuned, more like a big breath than a big bang – which echoes nicely the ancient Vedic sages of India who envisaged the beginning of the Universe as an out-breath of the cosmic creator Brahma.

I like the image of the big breath. There’s a short poem by E E Cummings written during the 2nd World War whose image presages the scientific evidence too:

god decided to invent 
everything he took one 
breath bigger than a circustent 
and everything began

(Here’s the whole poem – the second verse pulls no punches.)

Everything starts with breath

If you’re curious about communication, expression, presence, connection or energy – any of these things – you can’t fail to be interested in breath. It’s the starting point of all our attempts to communicate with each other and indeed do almost anything. No work on voice projection and tone, body language or “getting your message across” bears any fruit without going back to fundamentals of breath – and not so much the physical act itself as the original impulse behind it.

Whenever you speak, before any sound comes from your mouth, your thought/emotion initiates a breath – not any old breath, but a breath whose energy and character exquisitely matches what you have to communicate and which is designed to create the particular sounds that express what you have to say.

You can hear this particularly clearly in the transparent communication of young children. However, as sound is so revealing of truth, most adults learn to interfere with the breath-to-sound connection, so that the resulting sound expresses habitual control and obfuscation (however much they paste expressiveness on top). But even then the breath tells the truth – in this case the truth of obfuscation.

If you want to communicate – genuinely communicate – everything leads back to how much you allow breathing to play its part.

Breath as a powerful support

Breath is your friend – it’s kept you alive till now! It’s especially your friend when you feel troubled or fearful. For instance:

  • An extended steady in-breath through the nose in its measured character invites steady expression, and thus gives you courage to speak or act.
  • A feeling of excitement energising your in-breath gives your expression a power that a fearful breath lacks, and brings to your sound a sense of commitment and positivity.
  • A huge in-breath – a breath “bigger than a circus-tent” – carries you over hurdles, such as making a statement that feels hard to say. If we took a breath that big, couldn’t you and I do anything?
  • The out-breath too – when you sigh, your whole respiratory system is able to release and reset. If you were tense, you release. If you were stubbornly holding on to something, you let go. If you weren’t able to think before, suddenly on the next breath you can.

Breathing carries you through anything – fear, anxiety, pain. When things are bad, breathe! When you are tense, breathe! When you feel awkward, breathe! When a conversation falters, breathe! When you want to feel – joy, love, peace – breathe! And things become easier. A breath gets you into motion again, and in motion life moves on to a better place. And if you want to breathe, breath out.

Breath and intuition

Speaking-skills coaches who talk about breath at all often concentrate on the muscles required for the in-breath. But, as I was newly reminded at a yoga class recently, if you direct your attention to a full outbreath, the consequent in-breath takes on the nature of a release or surrender. It’s a powerful surrender however – a gathering up of energy – and on that in-breath any accompanying yoga movement that in the normal way might be effortful becomes light and easy.

That surrender is much more than a physical release. Breath is physical and mental – emotional and spiritual too. That relaxed in-breath after an intentional out-breath opens the unconscious mind with a wonderful sense of liberation to new clarity and lateral thinking inaccessible to the logic of the conscious mind. It’s the moment when “don’t know” gives birth to sound intuition.

Just a single breath? Well, yes. I’ve found, when I inexpertly practise meditation, that if I remind myself that, rather than a clock-aware 20 minutes, one single breath – this breath – is enough, then that breath has the quality and depth to illuminate (whether or not I then continue for more minutes.)

Breathe, breathe, breathe

So today – in the interest of business success, leadership, creativity, focus and better relationships, not to mention health, wealth and personal wellbeing and whatever else matters to you – pay attention to your breath. Try any of the following:

  • Take a moment to to breathe right out and, with full awareness of the experience, allow the in-breath to be a complete letting go.
  • Sigh out at any odd moment of pleasure and catch the often missed joy of the in-breath that follows.
  • Breathe-sigh out especially at any moment of difficulty – be it exasperation, worry, envy or boredom – and then witness the release on the in-breath, watching for any minute seed of insight that might pop into your mind. You’ll have to be awake to catch it though – it could be light as gossamer.

Then notice how life flows more, how your mind works better, how relationships are easier – how the quantum-smallness of a single breath is connected with the cosmic-vastness of larger purpose in your own life as well as in the broader scope of the Universe.

Just before posting this today I cycled into town along a country track by a stream. Suddenly, a heron flew up from almost under my wheels and I gasped with the thrill of it. What a large elegant bird close up! We talk about moments that take your breath away, and this was one of those, but in fact (and I’d never quite noticed this before), it was a sudden sharp intake of air – a beautiful release.

Sometimes it’s the same moments that take your breath away that breathe purpose and love back into your life. Steve Maraboli

Go well,


What Else?

Lots about breath in my books

Dip in for help with communication, presenting and voice … life even …

The Art of Conversation
What an important topic! Conversational skill isn’t really about being articulate and having a fund of things to talk about – though that’s what most books on the subject would suggest. It’s more about being at ease with who you are and knowing how to connect with others – pure consciousness even! Only then do you have authentic and satisfying conversations.

Butterflies and Sweaty Palms
This is a book about performance anxiety – offering 25 different strategies to perform with confidence. But it’s not just about presenting and performing – you’ll find its ideas useful for eliminating anxiety throughout your life.

Voice and Speaking Skills for Dummies
The perfect resource to discover the power of your voice, understand how it works and use it like a professional, whether in meetings, addressing an audience, or standing in front of a classroom.

Voice of Influence
“The body language of sound”. Like body language, your voice gives you away. Find your authentic voice, speak powerfully and influentially, and reach people on a deeper level.


Whether you already feel successful or are struggling with challenges, coaching can help you make the most of your potential. Email me or call on 01306 886114 if you want an initial conversation about what coaching might do for you. Coaching can take place face-to-face or via Skype or phone.

Voice and Communication Coaching

It’s not just what you say, it’s how you say it.Do you realise what an amazing potential resource you have in your voice? How you come across depends on your voice and how you use your body AND your breath. Self consciousness is the grand saboteur. You’ll experience positive results after even a single coaching session. Email me or call me on 01306 886114.

Download any of my E-courses

(I never share your email with anyone):

10 Secrets for Overcoming Performance Anxiety
How to Speak with More Authority
Understanding NLP
10 Tips for Having a Great Conversation



I’m Giving Up on Authenticity

Who are you?To spend a life time seeking for one’s authentic self, and then get second thoughts on the whole thing. How come?

I’m giving up on authenticity.

I know, I know – dear authenticity, you have been an aspiration of mine for quite some time. I’ve even sung your praises in print for goodness sake. It’s been a long time … right back to childhood even when my mother younger than I am now used to encourage me before an event, “Just be yourself, dear.”

I didn’t have the faintest idea how to fulfil her wish then, and I’ve been seeking how to ever since. It’s perhaps the quest of our times – find yourself, know who you really are. I’ve done the work like others have – the psychometrics, the MBTI, if you want the proof – and yes, I do know quite a lot about myself. I’m artistic – I know because I create things and people say they like them. I’m shy – because my whole family was shy. I’m quick – and that sometimes makes me ignore the odd detail. I’m kind, kind of, mostly…

But I’m not sure any more that focussing on what I already think I know about myself is helpful. When I say, “I’m that sort of person”, or more often, “I’m not that sort of person” I use it mostly as an excuse or a defence. As in, “I’m not the kind of person to sell myself” or “I’m not the kind of person to demand my rights,” for instance.

A great little book was recommended to me this month. The Path, by Michael Puett and Christine Gros-Loh offers a new way of thinking about ancient Chinese wisdom. The first philosopher discussed, Confucius, was a believer in tiny acts – or rituals – where you practise “as if” – i.e. you act differently to your customary way, and thus gradually habituate yourself to new ways of being and acting in the world. One section headed “The Malleable Self”, sounded like the opposite of “The Authentic Self”, and its ideas resonated with me. It suggested that by sticking to your self-definition of your true self, acting with your usual patterns and self-labels, you might actually harden them, and thus limit yourself.

I’ve always liked the story in Tim Gallwey’s The Inner Game of Tennis about the tennis player with an inadequate volley stroke. Every time the player was at the net he reacted defensively and feebly. His coach asked him to demonstrate how he would like to be able to play at the net, without worrying whether he actually hit the ball or not. After an unsteady start, the player began to show some aggression in his play, and eventually hit a series of fine attacking shots one after the other. Speaking with Tim afterwards, the player said he wished he were able to play like that, but he wasn’t really that sort of person. i.e. The person who had played like that wished he could play like that! He couldn’t in his own map of reality because it wouldn’t have been true to who he was. Think about it.

Neuroscience agrees with the idea of a malleable self. We now know that genes can be switched on and off, and that it’s perfectly possible to create new neural pathways through the brain. We aren’t as fixed as we might like to think.

The idea of a malleable self turns our usual thinking on its head. Instead of a converging quest inwards to find the holy grail of the real genuine me, it suggests I might instead expand into the huge adventure of embracing every possibility of what I could be. What might I not do? Who might I not be!

Most of us are already different with different people (okay, I heard that protest, you may not be.) Have you ever found yourself talking to someone from one part of your life when someone from a completely different part of your life suddenly joins you, and you realise that your usual way of interacting with one is not the way you usually are with the other, and you find yourself nonplussed for a moment?

The ability to choose different ways to respond to people and circumstances is surely relevant to the job of the coach. (or leader, teacher, parent and human being). Our ability to enter the reality of the other person is a major element in connecting and building trust, and it requires us to be flexible – malleable. A coach needs a variety of qualities to be able to relate to and help different people at different times. At one moment the fierce volley shot is just right for a particular coachee; at another the high gentle lob is more successful. But we are only as different as we have the capacity to be, and like in tennis practice helps.

Two questions:

  1. Doesn’t being different things to different people mean you lose your identity.

Not at all. Doing what the occasion requires with flexibility strengthens you and gives you more influence. People feel even more strongly the core of you, which isn’t your behaviours, but the light of consciousness at your centre.

  1. How exactly do you create the possibility of acting differently?

By realising that you can learn to be any way you want to be. Every time you catch the thought, “People like me can’t do that” you can put forward a different thought, “If I want to and believe it’s the thing to do, I can do it.”

In the depth of winter I finally learned that within me there lay an invincible summer. Albert Camus

The other thing you can do is to find counter examples. E.g. maybe you’re too impatient to find out what’s wrong with your computer; but you have huge patience in working out a complex pattern in sewing. So patience and you are already well acquainted. You may not speak up when something is wrong at work, but when your child suffered an injustice you did speak up, so you have done it and know how to.

So three cheers for the great ocean of possibility today.

Okay authenticity, I know there’s a different side to you too – the ability to be real, not fake, trustworthy not perfidious, and genuine and honest, not disingenuous. I just thought there for a moment you were trying to box me in – when I’m ready to fly.

But, Peter, how do we get to Never Land?

(says Wendy in Disney’s Peter Pan)

Fly, of course!
It’s easy! All you have to do is to is to is to
Huh That’s funny!
What’s the matter?
Don’t you know?
Oh sure, it’s, it’s just that I never thought about it before
Say, that’s it! You think of a wonderful thought!
Any happy little thought?

You just imagine you can do it.
Go well everyone,

What else?

Dip into my Books for help with communication, presenting and voice … life even …

The Art of Conversation
What an important topic! Conversational skill isn’t really about being articulate and having a fund of things to talk about – though that’s what most books on the subject would suggest. It’s more about being at ease with who you are and knowing how to connect with others – pure consciousness even! Only then do you have authentic and satisfying conversations.

Butterflies and Sweaty Palms
This is a book about performance anxiety – offering 25 different strategies to perform with confidence. But it’s not just about presenting and performing – you’ll find its ideas useful for eliminating anxiety throughout your life.

Voice and Speaking Skills for Dummies
The perfect resource to discover the power of your voice, understand how it works and use it like a professional, whether in meetings, addressing an audience, or standing in front of a classroom.

Voice of Influence
“The body language of sound”. Like body language, your voice gives you away. Find your authentic voice, speak powerfully and influentially, and reach people on a deeper level.


If summer-time is a bit quieter at work for you, use the opportunity to get a coach for a month or two. Whether you already feel successful or are struggling with challenges, coaching can help you make the most of your potential.  Email me or call me on 01306 886114 if you want an initial conversation about what coaching might do for you. Coaching can take place face-to-face or via Skype or phone.

Voice and Communication Coaching

It’s not just what you say, it’s how you say it. How you come across depends on your voice and how you use your body. Self consciousness is the grand saboteur. You’ll experience positive results after even a single coaching session. Email me or call me on 01306 886114.

Speak Easy: The essential guide to speaking in public

This book by my New Zealand friend, Maggie Eyre, gives you great tips on public speaking. Contact her if you’re down under and need help with public speaking – she has coached the best, including most notably former New Zealand Prime Minister Helen Clark.

Download any of my E-courses

(I never share your email with anyone):

10 Secrets for Overcoming Performance Anxiety
How to Speak with More Authority
Understanding NLP
10 Tips for Having a Great Conversation


Let’s Talk of Dreams and Desire

Sea behind jpgBack in the day I appeared in a book. It happened when I was living in Rome in my twenties. Together with a great friend interested in such matters I attended a series of sessions given by the renowned and controversial Italian psychologist Massimo Fagioli, in a lecture room thick with cigarette smoke and jam-packed with university students and other hangers-on like myself. At one session in response to a question I recounted a dream, and it later appeared in Fagioli’s book La Marionetta e Il Burattino (The String Puppet and the Glove Puppet – the title suggesting how most humans struggle in their bid for freedom, held back by someone or something pulling their strings or directing them internally). It’s a fascinating book, republished in 2011 if you’re curious.

The dream? I dreamed that my parents were visiting me in Italy, and were complaining that the hotel I’d arranged for them was not near the sea. And in the dream I said to them with surprise, “But look behind you! The sea’s right there.” And to their astonishment, as they turned around, the sparkling sunny ocean was indeed there, right behind them.

All they had to do was turn around. Good metaphor, now I think of it. I sometimes think we live like trapped flies, forever pushing forwards to get through a pane of glass to freedom beyond, as if forwards were the only possible direction. And like flies, we can push till we die of pushing. Pushing for humans includes trying very hard, being super-conscientious, taking responsibility for everyone, obsessing over technique, working without a break, dissecting, analysing, rationalising, quantifying, over-thinking and much else besides.

So what to do when life’s not working for us, when it seems full of problems and stress, or flat and dull? Don’t we need to force ourselves into further effort and all the rest?

No, I don’t think we do – for lots of reasons. Here are just two:

  1. All this relentless pushing towards our future – working with effort, maintaining our position, feeling super-responsible – all these things take huge reserves of energy, leaving us drained and dreary.
  2. We cannot access our full intelligence by using force and effort of the kind that analyses, calculates and rationalises, nor can we produce a single creative thought in a state of tension and stress.

Of course, intelligence and creativity require knowledge and application, but they need ample space to daydream too. Archimedes shouted his Ureka while having a bath. Einstein concluded that the universe was finite and curved after fantasising he was travelling on a beam of sunlight. Marie Curie dreamed the solution to a mathematical problem that had eluded her for three years on the very night after she had decided to turn away from the problem. The idea how to build a laser suddenly popped into Gordon Gould’s head one Saturday night.

So take a moment to look the other way. For example, take one minute to watch your breath and quieten down. (Great one minute meditation here.) Feel the wind on your face at some point in the day. Look up and see the sky. Break your pattern; do something different. Do anything different.

It’s when we break the pattern and create a gap that we begin to notice a tiny tug of desire. Desire needs explaining – it’s had a bad press and become linked too closely with sex. Desire can be strong; it can also be the slightest yearning inside, a faint pull towards something – a bit like realising you’re thirsty. The hint of a thought emerges: “When did I ever see the sun rise? – What if I got up early tomorrow?” “I lost touch with my best friend, I wonder if I could trace him/her?” “What about this solution to my problem?” “I used to play Claire de Lune on the piano by heart – let me see if I still can.” The still small voice can dissolve again very quickly, so it has to be caught on the wing. Jack Canfield (in The Success Principles) suggests that recent research in neuroscience indicates that an intuitive insight or idea not captured within half a minute is likely never to be recalled again.

Desire … What about …? Could I …? It’s desire that gives the world colour again. Desire is the short cut to freedom. It lets you know when you’re on track in life by a slight pulsing within; when you’re not on track it disappears and the world seems dull and pointless. Desire doesn’t always seem relevant or make sense, but it’s what makes life flow again, what opens up new possibility, what leads you in the direction that gives you most satisfaction and happiness. And it energises. Suddenly you find that a small action taken as a result of desire leads to something else, and to something else again, and a way appears. You thought the challenge was about working ever harder, but it was about something entirely different.

When we stop bashing our heads against the glass like flies and turn around, look, there’s an open door. The sparkling sea is there behind us all the time. Why on earth didn’t we notice it before?

I know … you and me both?

Go well,


Judy Apps

What else?

You can find lots more in my books:

The Art of Conversation

My most popular book – change your life with confident communication. Learn how to connect better and enjoy successful conversation with people. Check out all my books on my Amazon page.

Voice and Speaking Skills For Dummies

All you need to know about speaking – in the familiar easy-learn format of this series.

Butterflies and Sweaty Palms

Suffer no longer from paralysing fear – you too can speak confidently and surely. 25 sure-fire ways to speak and communicate with confidence. This book is highly practical and effective.

Voice of Influence

People jump to conclusions about you because of your voice. Get your voice working for you and see the amazing difference it makes in your life!


If you want to improve confidence, communication, speaking and presenting, or relationships, email me or give me a call. I have worked with people from many walks of life, from directors and senior managers to the self employed and those changing direction or who feel stuck. The work starts from where you currently are.

What might you get from coaching? You will think more clearly, move into action more easily, and gain solid inner confidence to serve you well in all situations. You’ll feel calmer, more in control and more able to meet whatever difficulties you may have to face in the future. You’ll feel lighter and energised.

You might want a coach for a good stretch of time; you might be looking for 3 or 4 sessions or even a single session – whatever your objective you’ll find it well worth your while. Contact me here or at 01306 886114 to talk it through.

E-courses to access now

10 Secrets for Overcoming Performance Anxiety

Do you sometimes feel daunted when you have to get up and speak? TERRIFIED even?

Well you certainly not alone! Yet it’s a skill needed in so many contexts – not only the formal presentation, conference address or wedding speech.  You need to be able to communicate under pressure for meetings, interviews, key conversations, even ‘having it out’ with a colleague.  No wonder the effort, anxiety and sleepless nights!

What would it be like to know that it is possible for you to be an accomplished speaker? You will learn step by step how to stand up and feel confident and in control. Judy has for many years studied the secrets of the best performers and offers you some of the key skills for presenting with ease.

You will receive 2 secrets a day over the next 5 days. Practical, useful and illustrated with real examples of what to do.

Other Free E-Courses to Download

How to Speak with More Authority

10 Tips for Having a Great Conversation

How to Raise Your Profile

Understanding NLP

Blocking and Yielding

Business has SO much to learn from improvisation!

"Look ... bla bla bla"

“Look … bla bla bla”

When someone attacks you in the martial art of Aikido, you never meet the attack head on and block it (that’s painful!); instead you swiftly move to go with the line of the attack – travelling with the other person’s energy – and then, from moving together, you influence the outcome with minimal energy on your part.

That’s a principle method in the art of improvisation too. Business – and life – has so much to learn from impro. Keith Johnstone is a renowned teacher and author of books on the art of impro. He gives his students a basic rule to accept any offer made by another improviser – i.e. give their idea credibility – and then offer something in return; in this way they move the action on. Saying no on the other hand blocks the action, like meeting an Aikido attack head on – ouch! End of story.

That sounds good sense to me. But sometimes life drives you mad, doesn’t it? Last week, the day after re-reading parts of his book Impro I made a special effort to visit a relative who frustratingly was neither happy to see me nor in a good frame of mind.

Nobody visits me, the relative complained.

Well they do! I’m here aren’t I? – my defence was on my lips all ready to shoot out. But Johnstone’s recently read suggestion to accept and say “yes, and …” sprang to mind, and I went with it:

Nobody visits me, the relative complained.

Yes, and when nobody’s here you feel lonely? (going with)

Mmm – nodding. It is nice to see you.

Wow, my relative had started unconsciously to play the impro game with me. How cool and surprising was that?!

If you want to play too, here are the rules:

Go with what’s coming at you, then take it somewhere (perhaps with “and”).

ATTACK: “Why didn’t you remember to do it?!”

“It’s so strange that I didn’t remember to do it! And …”

Give something away

ATTACK: “This isn’t good enough!”

“I want it to be amazing! – Please tell me your ideas for improving it.”

Remember to match the energy of the attacking statement so that you’re moving at the same speed as your attacker at the start of your response (think of passing the baton in a relay).

Johnstone holds that saying yes takes you to interesting places, and that by our choices of whether to block or yield we create our own lives of adventure or tedium:

There are people who prefer to say ‘yes’ and there are people who prefer to say ‘no’. Those who say ‘yes’ are rewarded by the adventures they have. Those who say ‘no’ are rewarded by the safety they attain. … People with dull lives often think that their lives are dull by chance. In reality everyone chooses more or less what kind of events will happen to them by their conscious patterns of blocking and yielding.

‘Fear crouch’

“Blocking and yielding...” If you watch a politician being interviewed you sometimes catch a gesture when both hands come up, fingers up and spread, palms outwards, in self-protection – often in sync with that familiar truncated interrupt word, “Look …” bla bla bla. The uplifted hands raise and stiffen the shoulders and the upper body curls forward – it’s the ‘fear crouch’ position our caveman ancestor adopted to protect himself from a man-eating tiger (it never worked even then – end of story).

In such moments the politician is blocking. The result of course is self-defence and entrenchment. It goes nowhere; the politician is unchanged, the interviewer is unchanged, and the viewer/listener experiences irritation or tedium.

But say yes to life, move into what is, and the result is very different. It doesn’t mean giving way on your principles; it means regarding more closely the people you are dealing with and maybe letting go of some control, even permitting a degree of vulnerability. Then, there’s a genuine exchange. Keith Johnstone suggests that it’s good to be altered by the experience of human interchange. He wants others to have an impact on us and us to have an impact on others, rather than both parties to remain exactly the same. The exchange then goes somewhere; it’s more creative, more generative, and a whole lot more interesting.

NB, this is not about becoming a “yes-man”. “No” is good too, when it has something to offer back.The Aikidoist sometimes responds to an attack with a loud NOOO! – and then follows through into a further response. This is a proactive “no” that takes you somewhere, rather than a “no” that retreats inside and slams the door shut.

Cherub Posture

Screen Shot 2015-09-07 at 16.21.38In Johnstone’s thinking, the opposite of the ‘fear crouch’ is the ‘cherub posture’, which opens all the planes of the body, head turned to expose the neck, shoulders turned to expose the chest and spine arched to expose the belly – a sign of openness, vulnerability and tenderness.

What! Shall we all be cherubs now? Well, yes, that is what strong leaders do! The next time you feel that closing down blocking feeling, think cherub – soft, open and available – and allow a yielding. Dangerous? Not really, there’s no collapse, there’s no denial, no pause in breathing – just a going with what you’ve been offered and allowing yourself to be ‘touched’ by the exchange even as you play your active part.

Funny thing is, people who embrace this yielding realise that this and not the other is the full expression of their power. It’s a great thing to witness.

Always say ‘yes’ to the present moment… Surrender to what is. Say ‘yes’ to life – and see how life starts suddenly to start working for you rather than against you. Eckhart Tolle

Vulnerability is the birthplace of connection and the path to the feeling of worthiness. If it doesn’t feel vulnerable, the sharing is probably not constructive. Brene Brown



The best of NLP, in three themed 2-day modules

If you can recommend this training, please let your friends know about it – thanks!

Module 1: Communication & Relationships 19-20 Oct,
Module 2: Leadership & Influence 9-10 Nov,
Module 3: Coaching & Change 26-27 Nov.

One more time this autumn, an amazingly good offer of NLP training from a highly regarded, experienced, effective and intuitive trainer (yes, that’s me:-)) at unbeatable value.

Pay What You Can. Very modest registration on-line, followed by a voluntary donation (at least equal to the registration fee if you want to pay your way, but up to you). See more here.

Why do NLP? Anyone working or living with other people needs knowledge of self and of how others tick. Brilliant for confidence and leadership of self and others – for leaders, coaches, managers, parents …

NLP Practitioner Completion

Just had three awesome days with a brilliant group – you know who you are!

Voice of Influence Workshop

Next workshop in the New Year – worth the wait! 2016 dates will be announced shortly.

Spirit of Coaching International Retreat

If you are a coach, you may just be in time to secure one of the last places on this beautiful retreat in the Oxford countryside, Fri to Sun, 4-6 October.

Through a mixture of talks, coaching exercises, workshops, inner reflection and meditation, we will:

• Explore the synergy between spirituality and coaching
• Deepen our experience of the space within and between us
• Discover new ways of enhancing and applying our coaching skills for the benefit of ourselves and the world.

As with all events organised by the Brahma Kumaris, there’s no charge for the weekend. However, contributions towards costs are welcomed. Email me, or John McConnell if you are interested. See you there.


One of the most satisfying things about my work is to see coaching clients grow into larger confidence and bigger roles. If you’re in a rut, or struggling, or feel you may have more potential than you’re currently using, don’t hesitate to get a coach – a few sessions can make a huge difference to your self concept and confidence. It is truly worth it. Have a look at my thoughts on coaching, and email me, or give me a call (01306 886114) to have an informal chat about it.


My four published books, available in print, audio and Kindle, have helped many improve their communication and speaking skills and build their self confidence. Check the links below, and or look them up on my Amazon page.

The Art of Conversation: Change Your life with Confident Communication

Voice and Speaking Skills For Dummies

Butterflies and Sweaty Palms: 25 Sure-Fire Ways to Speak and Communicate with Confidence

Voice of Influence: How to Get People to Love to Listen to You

Free E-Courses to Download

Current titles:
* How to Speak with More Authority
* How to Overcome Performance Anxiety
* How to Raise Your Profile
* Introduction to NLP.

Daily inspiration and ideas on Facebook and Twitter

Hope to talk to you there!


That’s it! Happy new academic year – new starts, new opportunities.

Go well,


It ain’t necessarily so …

“There is no scientific word for ‘miraculous.” The Silence of Bonaventure Arrow by Rita Leganski

If the measurements on a graph read 4,3,2, scientists would bet their life on the next number being 1. But a coach might murmur, ‘It ain’t necessarily so.’

A grandmother dies of a certain cancer, her daughter the same; her granddaughter is warned by professionals that the likely prognosis is that she’ll get it too. But the coach would whisper in her ear, ‘It ain’t necessarily so.’

An employee is cautioned for under-performing, and next month performs even worse. ‘He’s heading for dismissal,’ remarks the manager. But the coach suggests, ‘It ain’t necessarily so.’

Science looks for patterns, and patterns are popular with humans. The left-brain especially enjoys making elements fit a pattern to confirm a hypothesis. It will even adjust events to fit a pattern if necessary.

The Chicken Test

The neuro-scientist Ramachandran did an interesting experiment to show that the left brain, where it does not know the correct answer, will often invent just to make information fit, apparently without any awareness that it is making stuff up.

In Ramachandran’s test, each hemisphere of a subject’s brain was presented with a different picture and told to pick the object that relates to that picture (see illustration). His left hemisphere was shown a chicken claw, while the right viewed a snow scene. You can see that the patient is pointing to a chicken with his right hand (left hemisphere), and a shovel with his left hand (right hemisphere). After each hemisphere responded, the left hemisphere (which had no knowledge of the snow scene) was asked to explain the two choices. The subject responded, “I saw a claw and I picked the chicken, and you have to clean out the chicken shed with a shovel so that’s why I chose that.”

A similar response happened in trial after trial. Observers knew exactly that the shovel had been chosen because of the snow scene shown to the right hemisphere, but the left hemisphere (without knowing why) gave its false rationale with confidence as a statement of fact, with no doubt whatsoever. Our left-brain, with its urge to makes things fit even when they actually don’t, supplies or guesses at any missing parts in order to make meaning of a partial form.

Autobiographical consistency

We do this with our emotional life too. We like to make things ‘fit’, to provide ‘closure’, as otherwise we feel unease. It has been confirmed from study of autobiographical memory that people will alter, misremember, or inhibit awkward or unhappy bits of autobiographical knowledge to make them fit their self-image and protect their sense of self. And if that sense of self includes failure or another negative quality, they will make sure that all their experience – even significant success – fits that pattern of failure. This is the worst of human patterns – to repeat yesterday’s thoughts and interpretations tomorrow and tomorrow and tomorrow. But listen to Einstein:

Knowledge of what is and what has been doesn’t tell what’s got to be. Albert Einstein.
(It only usually does).

Coaching is a pattern breaker par excellence. A coach feels no need to believe trends, prognoses or natural progressions, and by challenging them, can help the coachee perform miracles.

Nothing’s impossible – it just hasn’t happened yet

So what’s the miracle, the ‘step 2’ in the cartoon above? The miracle is to ignore the fact that 99% of today’s thoughts are the same as those of yesterday, and to know that nothing’s impossible – it just hasn’t happened yet.

If you heed other people, it’s easy to get discouraged. Listen to these confident views actually expressed by acknowledged experts from the past:

Drill for oil? You mean drill into the ground to try and find oil? You’re crazy.

 Heavier-than-air flying machines? Impossible.

X-rays? – a hoax.

Who the hell wants to hear actors talk?

Radio? Impossible! Who would pay for a message sent to nobody in particular?

Television? Impossible! Who’s going to want to stare at a plywood box every night?

A computer in the home? That’s ridiculous!

Now listen instead to children’s poet, Shel Silverstein:

Listen to the MUSTN’TS, child.
Listen to the DON’TS.
Listen to the SHOULDN’TS,
Listen to the NEVER HAVES,
then listen close to me…
Anything can happen, child.
ANYTHING can be.

The miracle of coaching is to discover that you don’t have to fit with your existing self-image. When you get tired of your left brain’s insistence on consistency, your right brain can introduce a new element into the complex equation that is your life, shift to an entirely new narrative, and transform the system.

(And if you don’t want to do it on your own, get a coach, or do a workshop. See below!)


Voice of Influence News

Voice of Influence Workshop – 19-20 September

If you don’t love public speaking, or feel nervous sometimes in meetings, or feel people don’t listen to you or suspect you’re not a very interesting speaker, PAUSE here. You can sort this once and for all, now, by booking the 2-day Voice of Influence Workshop in London this 19-20 September. The work applies to all speaking situations from presentations to meetings and interviews. You won’t be put on the spot, you’ll have fun in a small group, you’ll learn some of the most valuable skills of your life without suffering to attain them; and by the end, you’ll know yourself better too. Big promises, but you’ll find they’re true. Read some testimonials here – they are typical of what people write after every course.

I take small numbers on each workshop, so sign up soon! Book on-line here or email the booking form to me to reserve your place.

NLP Diploma

We already have a great group signed up for the NLP Diploma in the autumn. On this NLP course, you make invaluable discoveries about yourself and others – you’re never told what to think. The workshops build your inner confidence like no other training I know, and give you tools that you will use in every context of your life from this time on. Like many others, I never looked back after embarking on NLP training. So many good things started then. Hard to describe in a blurb like this without resorting to hyperbole!

Details: The course consists of three 2-day modules that you can book individually if you prefer.

Communication & Relationships 17-18 October

Leadership & Influence 7-8 November

Coaching & Change 28-29 November

Discounted price for full Diploma – only £850. Book here. (Book each module separately and discount appears at the end).

I offer discounts on occasion to certain self-funding applicants, charities etc.


Coaching is a great way to move faster and more surely towards what you want (and indeed to find out what you want!). Even a very few sessions can transform your thinking on issues that matter to you. Coaching is for everyone – the great resource of our day. Contact me if you’re curious to know more! 01306 886114.

Other resources     My website is full of good stuff, including free E-courses on presenting, voice, NLP and more.

Facebook                  My Voice of Influence Facebook page has valuable speaking and voice tips and inspiration each day.

Twitter                       Good daily stuff on Twitter too – personal posts, not automated!

Voice of Influence (The book!) Find your voice and change your life.

Butterflies & Sweaty Palms – 25 Sure Fire Ways to Speak and Present with Confidence. My book on beating performance anxiety.

Voice & Speaking Skills For Dummies ­– my latest publication.

I’m busy writing another book this summer to be published next year – more information in the autumn.

I hope you’re enjoying your summer. See you in the autumn?

Go well,

I’m Sorry! (Not)

Stolen words

Yesterday, I overheard someone say in irritation, “Well, I’m sorry you took it that way.”

Hmm, not much sorrow there I thought! You hear such statements all the time in the news: “I’m truly sorry for the mistakes of my predecessor in 1892 …”, or (in the voice of a child’s forced apology), “I’d like to say sor-ree to Parliament …!”

It got me thinking about these verbs that express personal experience beginning with the pronoun ‘I’.

Trust, for example. I don’t hear much trust in,  “I trust you’re going to finish that by Friday,” or, “I trust you don’t expect me to wear that thing?!”

or feeling in, “I feel that the surest option is multiple redundancies,” or “I feel he’s taking a liberty.”

And I don’t detect much fear in, “I’m afraid I’m going to have to let you go,” and “I’m afraid I don’t hold with that sort of ridiculous behaviour.”

When the intellect appropriates experiencing words, it downgrades the world of inner experience/touch. In each of the sentences above, you could insert ‘that’ after the experiencing word, and – whether the ‘that’ is actually stated in the sentence or just understood – the sense of that word removes any genuine experience from the statement. “I feel (that) it’s time we had a heart to heart” is not an experience, it’s a comment.

When we say these experiencing words in their true meaning, we feel something in our body rather than in our head. They ‘touch’ us.

Try this

  1. Think of something you want to accomplish that will take you out of your comfort zone, and say to yourself, “I trust myself in this endeavour.” And in a visceral way sense what trusting is like for you.
  2. Then think of someone in whose integrity you have complete faith, and feel inside yourself, “I trust you.” Take your time to feel that trust.
  3. Now think of someone you’ve hurt in your life and would like to apologise to. Then feel inside yourself, ‘I’m sorry’. Take your time to experience it.

This may well be something you don’t usually do in everyday life. If someone says or does something that arouses a feeling in you – pleasure, sadness, betrayal, excitement, anger, whatever – you may tend to move rapidly to reaction, retaliation or reason-making, with very good intention. For example, in response to a hurtful comment, you may instantly button your lips and walk away, or make a hurtful comment back, or think, “I never liked that person; they are so spiteful.” If you’re quick enough in response, you might not register any hurt at all. But if you don’t experience the feeling, uncomfortable as it may be, you miss out on important information, and your response is only partial.

Most of us don’t like painful feelings, so our intellect is very quick to jump in. It takes time to really experience a situation. Feeling is actually a quicker response than thinking – if you can catch it on the wing. But if you miss that initial instant whisper of a body response and the intellect takes over, it takes much longer if you want to tune into the feeling again.

Experiencing is gold dust

The experienced response is gold dust. It puts you in direct touch with your values for a start. People with excellent intuition catch the lightning awareness of feeling in heart or gut and then back it up and support it with their thinking. It gives them a fuller picture and they are able to respond more appropriately and with greater wisdom.

Alexander Lowen described it in a paragraph I really like in his excellent book, Bioenergetics

All organisms move headfirst through life, as they come headfirst into life. The head with its ego functions as the spear point of the body. Imagine an arrow without an arrowhead and we have the picture of a body with its feelings but without a head to translate those feelings into effective action in the world. But let us not forget that an arrowhead without a shaft, or an ego without a body, is a relic of what was once a life force.”

How to do it? ‘Listen’ to yourself and build your awareness. We’re familiar with body gym and mind gym. Time for ‘heart gym’ perhaps? I suspect that’s true for me. You?

The only real valuable thing is intuition. Albert Einstein


Upcoming Courses

Lots of good things ..

NLP Diploma

It’s difficult to describe NLP Training. The words that people use most frequently after having done my Diploma are: ‘more confidence’, ‘clearer thinking’, ‘understanding other people better’, ‘making significant changes in my life’, ‘going for things and making them happen’ ‘finding myself’ … One thing’s for sure, if you do the NLP Diploma, you won’t look back.

The course is designed as three 2-day workshops which run over about 3 months.

Autumn Dates of Modules:

Communication & Relationships: 17-18 October

Leadership & Influence: 7-8 November

Coaching & Change: 28-29 November

We already have a great group for this autumn. Hope you can join us! Apply on-line here (you sign up for individual modules) or

Voice of Influence Workshop

Go beyond performance anxiety to powerful performance. Use your voice to influence with presence and connection – even if you are seriously daunted now! 2 fun-filled days that will make a profound difference to your confidence and authenticity and impact on every part of your life.

Dates to choose from:

19-20 September

12-13 December

The September course is already filling up, so apply now if you want to do that one!

Other Resources

THIS WEEK! Spirit of Coaching: Creating Self Confidence

4 July, evening, London. For all coaches and others interested in personal growth and development. The main speaker is Gael Lindenfield, well-known author and leading confidence and self-help expert.  This event is free, but you need to register in advance – you can do that here. I’m going – see you there?

My daily FaceBook tips and inspiration


Quite a choice of courses to download. Have you tried 10 Secrets to Overcoming Performance Anxiety for instance? – 5 days of valuable tips for speaking with confidence.


My second book Butterflies and Sweaty Palms was shortlisted for the Best Achievement Award at The People’s Book Prize Final. Thank you all so much for your votes – it was phenomenal! The judges said of it:

A true empowerment tool which should get into the hands of many. It really cuts to the chase. It’s a clear explanation of why things happen rather than self-help book. A new phenomenon.


People frequently get in touch for executive coaching or life coaching. If you are interested, just email me or give me a call. You might like to try a first session to appreciate how it can help you.

Have a browse around my website – lots of other good stuff!

Summer and Wimbledon this week! Go well.

Her Voice Was Soft and Gentle

Her voice was soft and gentle, rising lightly in question, “Hello, Judy, lovely June weather isn’t it? …”

Actually, I’m lying. What she actually said in her sweet tones was, “Have you removed your bags from the bagging area?”

Yes, I was at the supermarket self-check-out and it was an automated voice. I don’t know how you react to these recorded voices – I have to admit to a ‘not inconsiderable’ sense of rage. The tone is friendly, as if the voice knows you – but the emotion is false. Here again, travelling to London by train last Wednesday: “We are just arriving at Waterloo, this train’s final station stop …” in a voice so intimate in tone that I imagined it continuing,  “Thomas our good train engine has died; as we approach his final station stop, we will remember him …”

AND, oh dear, women’s voices tend to be favoured for these recorded messages.

How will we ever distinguish between truth and falsehood when the airwaves are full of voices pretending to contain emotion that is not actually felt? We are being unwittingly trained by the media to believe that the bright sounds of a studio host convey genuine excitement and happiness; that the robust tones of the politician are signs of conviction and confidence; that the public apology signifies true contrition. All too often, that is far from the truth! So, what to do about it?

How to tell a genuine voice

If you really listen, you can learn to hear features in a voice that provide clues to what is actually going on. Here are a few to start you off:

  1. A voice that is put-on often resonates only in the head and the throat. It may sound light and friendly, but the complete absence of any deeper tones reveals a blocking of genuine feeling. Remember listening to someone who sounds relentlessly pleasant even as they verbally assassinate a colleague?
  2. You may hear a voice that resonates strongly in the chest, but lacks variation. This is usually the sign of a ‘protective’ voice, protecting the speaker from betraying emotion. For instance, if the sound is deep and resonant, it remains doggedly rich and resonant whatever is being expressed. Such a voice becomes monotonous over time as it fails to communicate inner thoughts and feelings. Think of one or two current politicians with their ever-unruffled patrician voices …
  3. In a put-on voice, any expressiveness tends to be underwhelming. For instance, a speaker at a conference I attended recently told us that she was “very excited” about the day. She heroically put strong emphasis on the word “very” to express feeling, but the word scarcely rose in pitch and came out flat and self-conscious – certainly not excited.
  4. If emphasis is used deliberately to create artificial interest, it often comes out too strongly and sometimes on an inappropriate minor syllable; e.g. “There will be changes during this merger period.”

Such efforts sound crude in comparison with a voice that expresses the speaker’s truth. Listen to someone who is authentic, and you will hear a hundred subtle variations in the voice, conveying far more than the actual words – much more influential too.

The effect of feeling

Does genuine expression in the voice matter? I think it does.

“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.”

Maya Angelou’s oft-quoted phrase rings so true.

I read last week about a man called Henry Molaison who lost his memory through a risky operation, in which the front half of his hippocampus and most of his amygdala were removed. Later in his life, he remembered only two events with great clarity. One was a highly exciting plane ride that he took as a reward after graduation from high school; the other was the occasion he stole a cigarette from his father that made him very sick and got him into serious trouble. A neuro-scientist who spent much time interviewing and testing Henry over 46 years, (every day a first meeting as far as Henry was concerned!), discovered that both these highly emotional events were stored across various different parts of Henry’s brain.

Emotional experiences are sticky – they get stored across different parts of the brain. And emotion is highly transferrable. When you listen to someone who is feeling what they say, you tend to feel emotion too as their sound waves vibrate in your body. Afterwards, you recall the emotional meaning even more than the literal sense of the words.

Emotion in life and business

Many people in organisations like to think that emotion in human affairs is not relevant or, at the least, a threat to effectiveness and control. But many of the human attributes most important for dealing with other people and for our own capacity to flourish have emotion at their core. Think of motivation, inspiration, caring, aspiration, happiness, empathy, connection …

The concept of emotional intelligence was given a high profile launch by Daniel Goleman almost 20 years ago, and many organisations still engage in measuring the emotional intelligence of their employees. But how to become more emotionally intelligent – ah, that’s not pursued with such vigour.

Simple awareness is one of the most useful tools for building emotional intelligence. Listening for instance. You might like to start by listening with great sensitivity to every nuance of people’s voices – you’ll soon begin to distinguish more confidently between authenticity and pretence.

We need more of this discriminating listening in our world today. Don’t you think?

NLP Diploma

If you want to build your emotional intelligence, I know of no better route than experiencing the best of NLP. My next NLP Diploma course starts this autumn, and represents excellent value for quality, time and money. The three modules are:

Communication & Relationships 17-18 October

Leadership & Influence 7 – 8 November

Coaching & Change 28 – 29 November

You can register directly on-line, or copy the booking form to send back to me.

Voice of Influence
– How to Get People to Love to Listen to You

Voice and Speaking Skills For Dummies

Today I wrote about voice, so here’s a reminder of my two books on voice – both full of practical tips you can use immediately to use your voice more skilfully to influence, connect, motivate and inspire. They both make a good read too!

By the way, there’s a new area called ‘Books’ on my website, that tells you more about my books and provides links to Amazon and other sites to buy them. Have a look.

Butterflies and Sweaty Palms: 25 Sure-Fire Ways to Speak and Present with Confidence

A million thanks to all the people who voted for my book Butterflies and Sweaty Palms in the final of The People’s Book Prize. We had a great evening at the Worshipful Company of Stationers and Newspaper Makers. The Non-Fiction prize was won by 92 year old Eileen Younghusband for her book One Woman’s War about her experiences in Bomber Command during World War II. My book was nominated for the Best Achievement Award – for books that are having a profound effect on the world, so that was good! (Overall winner, William Ayot’s poetry book: Email from the Soul). Thank you all.

Voice of Influence Workshop

The Voice of Influence is filling up as usual. If you want a place on one of the workshops – to find your voice and confidence in speaking to groups – book here or send me an email here. Next dates: 19-20 September; 12-13 December.

Go well!