The Resplendent Quetzal

“The Resplendent Quetzal” … sounds like the title of a cautionary tale like “The Pobble Who Has No Toes” … But this is about national symbols. They tell you something, don’t they?

Britain has the lion – powerful king of the jungle; England also favours the bulldog – determined and unbudgeable; the United States has the mighty eagle – lord of all it surveys; the French rooster rules the roost; and many other countries signify their strength through animals such as the lion, the eagle and other predators.

The national symbol of the Indian people in Guatemala is a bird, the quetzal. It’s extraordinarily beautiful with iridescent green-gold and blue-violet feathers, and a long long tail. To see the resplendent quetzal in flight with its tail undulating behind is to understand how the bird signifies freedom to the people of Guatemala. In fact, if you try to keep a quetzal in a cage, it dies. It cannot survive in captivity. It has to be free. What a symbol.

Glorious freedom… We’ve just returned from a break in the northern Pennines, where I appreciated the freedom of space and quiet, the lonely fells and flower meadows – places where oyster catchers nest in peace and wild orchids proliferate undisturbed; and where we were free to drive without traffic jams, to walk across fields of sheep from stile to stile without hindrance and discover spectacular waterfalls without entry restrictions or queues.

Well, of course, it wasn’t the crowded south east of England. But it got me thinking about freedom, how we care or don’t care about it, and whether or not we’re losing it. I used to think of freedom – as on my holiday – in terms of escape, running away almost – days off work, riding up into the hills. But now, I often think about that essential freedom to be yourself – to be true to your own spirit – the kind of freedom that allows you to be free inside whatever circumstances you find yourself in.

That kind of freedom seems almost the opposite of escape. And takes courage – sometimes huge courage for the stakes can be high.

Well, courage can be symbolised by the fierce animals like the brave lion, but I like the image of the quetzal, insisting on living in freedom, and symbolising freedom for all.

The quetzal is in danger of extinction. Maybe human beings are also in danger of losing that freedom to be who we truly are – the global pressures to fit the mould and toe the line are beyond question powerful. But if we lose that freedom to be ourselves, we lose our spontaneous energy, joy and flexibility and over the years become rigid caricatures of who we pretend to be. No wonder old politicians so often end up looking like cartoons of themselves!

What to do in those moments when you fear to be yourself? My simplest and best strategy so far is to remember to breathe. Instead of using your legs to run away – which they’d probably like to do! – rather, take a long slow breath in through your nose and breathe the airl out again, to let frozen tension fall away and allow your deeper wisdom to flow.

Birds make great sky-circles of their freedom. How do they learn it? They fall and falling, they’re given wings. Rumi

In letting fear fall away and being able to act and and say our truth, we’re truly free.

NEWS

VOICE OF INFLUENCE Workshop – 14-15 July – act now!

This month I still have space on the workshop on 14-15 July, so email me as soon as possible if you’re interested. The course has much in common with the subject of this newsletter. When you find your freedom to be authentic and speak with your own voice, you liberate the best of you, and become an engaging, even powerful, public speaker. I’ve watched it happen again and again in the two days of this workshop – some amazing transformations. Don’t worry if you feel daunted or scared now – that’s an okay place to start. I offer discounts at times to those who would struggle to pay the full fee.

BYRON KATIE: Who Would You Be Without Your Story?

Byron Katie’s personal change work has the appearance of utmost simplicity, but it can work brilliantly. She’s running a workshop on July 5 in London. Apply here.

Her workshop is one of many talks and workshops run by Alternatives in central London. Have you discovered them? They get some fabulous speakers, and charge very reasonable entrance fees for their talks.

Connect via Facebook and Twitter

I post voice and speaking ideas and tips – and generally good stuff! – most days.

My books – available in print and e-versions

The Art of Conversation      Whether you’re shy and don’t know what to say or feel you blabber on – or want to make deeper more meaningful connections with people, you’ll find lots of helpful material. It’s an easy read too. The book is going to be produced also in audio form through Audible.com, Amazon and iTunes – I’ll let you know when that format is available.

Butterflies and Sweaty Palms       If you want to overcome performance nerves, this reader-friendly book offers 25 different strategies for speaking and presenting with confidence – and they work!

Voice and Speaking Skills For Dummies offers a comprehensive guide to voice and speaking – you can dip in anywhere and discover practical tips for developing a more robust and interesting voice.

Voice of Influence       Gets to the heart of voice – how to connect with other people and how to influence others through your voice. Lots of personal experiences and practical advice to make it a good read.

A poem

Some of the poets of 500 years ago really got the message. Here is Tukaram about speaking your truth:

I could not lie anymore so I started calling my dog “God.”
First he looked confused,
then he started smiling,
then he even danced.

I kept at it:
now he doesn’t even bite.

I am wondering if this might work
on people?

Have a wonderful July.

Go well,

Judy

 

 

 

 

 

Winning and Losing

Do you want the perfect formula for winning every time? I heard it from Tim Gallwey several years ago.

You want to win at tennis? he asks. Okay, here’s the thing. Never play anyone anywhere as good as you are. Preferably only play people under the age of 6 or over 90.

It is so easy to win!

His comment reminded me of a wobbly moment when our son was five. It was sports day at his infant school. The teachers lined up a few children at a time, and the fastest child in each race was awarded a winner’s rosette. In our son’s year, all the fastest liveliest children rushed forward to take part in the first race, he among them. He ran fast and came 3rd. The second race was much slower, but the winner still earned a rosette. The thought entered my mind – not my finest hour – “Why didn’t I keep him back for the second race? … he could have won!”

What is it about winning – and losing? It’s a competitive world out there, some say – you might as well get used to it; whatever you do, make sure you’re not a loser. Oh no, protest others, competition’s bad; everyone’s a winner.

But, as Gallwey pointed out back in the 80s, we love to win, but winning is pretty unsatisfying unless we value the contest. Mihaly Csikszentmihalyi expressed the point eloquently a decade or so later in his book Flow. What we enjoy most, he says, is a good challenge at just the right level – stretching but non overwhelming – where we have a good chance of success. It’s a race all right – a really competitive one – but we’re actually racing to see if we can outdo ourselves.

If there’s no challenge, like in playing a 5 year old at tennis, winning holds no charms. On the other hand, to play tennis against Andy Murray and have every ball shoot past your racquet wouldn’t be much fun either. Csikszentmihalyi puts it like this:

The best moments usually occur when a person’s body or mind is stretched to its limits in a voluntary effort to accomplish something difficult and worthwhile. Optimal experience is thus something that we make happen. For a child, it could be placing with trembling fingers the last block on a tower she has built, higher than any she has built so far; for a swimmer, it could be trying to beat his own record; for a violinist, mastering an intricate musical passage. For each person there are thousands of opportunities, challenges to expand ourselves.”

It’s the stretching challenge – neither a walk-over nor out of reach – that is stimulating, exciting and fun. We WANT to have the challenge of testing ourselves, and we’ll create such opportunities if we can. Why climb Mount Everest? George Mallory was asked. “Because it’s there!”

Surveys have proved again and again that reward and punishment are not the biggest motivators for people at work or in society. We WANT to learn, and explore the edge. If you want your people to work their absolute best, give them satisfying, stretching but achievable, challenges – and, importantly, freedom to set about achieving them.

Happiness lies in the joy of achievement and the thrill of creative effort. Franklin D. Roosevelt

In any case, winning – to beat others, rather than to achieve – has big downsides. When the reward of winning becomes more important than the pleasure of achievement, things get skewed. People cheat for rewards. They never cheat to achieve a personally-satisfying best.

Not winning also has significant downsides. When winning depends on others being worse than you, you lose sense of your real value. Many people brand themselves a failure if they don’t succeed at interview. Yet they often have no idea whether they lost out to a superb candidate, or against feeble opposition, so winning and losing are poor benchmarks of ability. Attempting to re-enter the job market myself after having children, I definitely thought myself a winner of the first order when I was offered the job after interview. It was a year or so into the job that a colleague-friend told me, “Did you know that when you applied, there was only one other candidate, spectacularly unqualified for the job? It was you or nobody!” Some win!

What satisfying challenges are out there for you? You can recognise them in two ways:

  1. First, you get completely immersed in the activity, and time passes without your noticing.
  2. You experience a feeling of spontaneous joy or excitement while you are in the midst of the activity.

It’s funny isn’t it? You might call that hard work, but it’s just not, it’s fun. Joseph Campbell called this kind of work “following your bliss” and if you do,

You put yourself on a kind if track that has been there all the while, waiting for you, and the life that you ought to be living is the one you are living. When you can see that, you begin to meet people who are in the field of your bliss, and they open the doors to you. I say, follow your bliss and don’t be afraid, and doors will open where you didn’t know they were going to be. 

And, as that phenomenal woman Maya Angelou said, “You have nothing to prove to anybody.” Just yourself.

 

 

NEWS

Google CEO Eric Schmidte says we all need a coach

Read about the value of coaching from Google CEO Eric Schmidt in this youtube interview. https://www.youtube.com/watch?v=yVfeezxmYcA&feature=youtu.be.

Next Voice of Influence Workshop coming up on 14-15 July

Book now on-line here. Or email me to register your interest.

It often happens that someone eventually comes to my workshop having built up the courage to come over months, even years. So, if you want a more powerful expressive voice, if you want to greatly increase your confidence and skill in public speaking, let me reassure you that this is a non-daunting fun workshop. And in spite of (or perhaps because of!) the lack of pain and wearisome effort, it works brilliantly, and people walk away with all and more than they came for.

Find your authentic voice; uncover your confidence. Learn to speak in public freely and easily. Whether you already have a good level of skill or whether you are seriously daunted (scared witless), you will transform your speaking skills in these two days – and have a really good time in the process (ask anyone who’s already done the workshop!). Small group workshop in London.

“I learned more about the voice from Judy in 2 days than in the last 8 years from countless sources.” Jenny C, Director, Member of Toastmasters, London

I offer discounts on occasion for worthy cases.

My book The Art of Conversation hits the shelves

My latest book has been on special promotion in Smiths Travel stores, and been talked about this month in the Daily Express, Red Magazine, City AM and other publications. (I say this to encourage you to have a look at a copy!) Whether you’re shy and don’t know what to say or feel you blabber on, or whether you want to make deeper more meaningful connections with people, you’ll find lots of helpful material. It’s an easy read too.

Browse my other books

If you want a stronger more expressive voice and better communication skills, have a look at Voice of Influence: How to Get People to Love to Listen to You, and Voice and Speaking Skills For Dummies.

If you want to overcome performance nerves, have a look at Butterflies and Sweaty Palms: 25 Sure-Fire Ways to Speak and Present with Confidence.

Spirit of Coaching Event – Inspiring Leadership – 15 June

Inspiring speakers too – Neil Scotton, Jackee Holder and Gopi Patel. Sunday 15 June, 2-5.30 PM at Global Cooperation House in north London. Read more here. It’s free to attend, but you need to register before you come.

Go well this merry month of June.

Judy

 

 

 

 

 

 

 

Paying Attention

The cultural ecologist David Abram tells of meeting a man in the Pacific Northwest who could recognise the sounds of different trees. If you drove him, blindfolded, to any patch of coastal forest and sat him beneath any tree on a windy day – after a few moments he would tell you, by listening, whether the tree above him was a Douglas fir, a Sitka spruce or a western red cedar, or some different species. What attention …

The remarkable deaf professional percussionist Evelyn Glennie developed the ability to distinguish the smallest pitch difference in the sound of a drum through the vibration she felt coming up through the drumsticks into her hands and arms. Imagine that degree of sensitivity…

You’ll have your own examples of people using their senses exceptionally. To my mind they have something in common – they all share the ability to pay close attention without premature judgement – that is, they remain open to the experience for long enough to let insight steal up on them.

I’ve had a feast of the senses this month having seen the Matisse Cut Outs Exhibition at the Tate Modern twice. (If you haven’t seen it, go – it’s great!) Matisse started to work with paper shapes at the age of eighty when suffering from cancer and without the strength to use a paint brush. These late works are startling, original, energetic, and full of joy.

Matisse too remained open to his senses, and he had quite a bit to say on the subject of paying attention. Don’t think you know what a rose is, he says, just because you have seen roses before:

There is nothing more difficult for a truly creative painter than to paint a rose, because before he can do so he has first to forget all the roses that were ever painted.

Look afresh and anew, he says.

I would like to recapture that freshness of vision which is characteristic of extreme youth when all the world is new to it.

And, he says, don’t imagine that being attentive is easy:

To look at something as though we had never seen it before requires great courage.

“To look at something …” to really look … At one period of my life, I often accompanied tourists who were on the London leg of a European tour around the British Museum and National Gallery. I noticed how some tourists looked down at their guidebooks, and would tick off a famous painting by reading its label and then move on without more than a quick glance at the actual picture: “Van Gogh’s Sunflowers – tick, Rembrandt self portrait – tick, Constable’s Hay Wain – tick. That’s London ticked off; Paris tomorrow!”

I had a certain pleasure in my tour-guiding period in ridiculing the tourists’ behaviour, but I’ve realised since that most of us do something similar all the time, measuring what we experience with our senses against an internal tick-list of stored information, values and beliefs. For example, if you hold a belief that city kids mean trouble, you only have to witness a teenager laughing loudly on a train to tick that mental belief box, “Trouble!” If you believe your partner is irresponsible, you only have to see an unopened letter from the bank addressed to them to instantly suspect the worst and tick your belief box with the thought, “Irresponsible!”

There’s a world of difference between clocking something in this way and absorbing something through the senses. I can recognise the sound of a bird and clock “thrush” – that’s an act of recognition. If I hear the bird’s song and am truly open to it with all my senses involved – ah, that’s something else entirely, and allows something new to enter my consciousness.

The range of what we think and do is limited by what we fail to notice. And because we fail to notice that we fail to notice, there is little we can do to change; until we notice how failing to notice shapes our thoughts and deeds. R. D. Laing

Paying real attention as we listen to someone requires us to absorb everything, take no short cuts, and refrain from certainty – even though our thinking brain is always looking for closure. This is partly for ourselves, so that we don’t jump to judgement, and it’s partly for the other person, as the quality and ease of our open listening helps them to think and communicate better.

It takes the whole of us to do that, not with any sense of effort, but in a gently absorbing way. Listening in this context consists of:

  • Hearing the nuances of voice tone beyond the actual sense of the words
  • Absorbing the nuances of facial expression, body language and breathing
  • Feeling the other person’s being empathetically – being touched by the other person
  • Allowing – letting things be as they are without seeking to interpret or change them.

I’ll tell you where I find this hardest – with people I know really well. Do you too? And that’s the very place, I realise, where seeing with fresh eyes is particularly productive. It’s one thing to notice something new in a child as he grows and develops. But adults don’t remain the same either – every single cell in our bodies is replaced every 7 years. A friend has just sent me a photo of me 40 years ago – I can follow the thread from that time to this, but I’m not the same person, and wouldn’t want to be treated as such.

So adults deserve our fresh attention too. I do think Matisse is right: to look at something as though we have never seen it before does indeed require courage. But the very act of doing so with people, allows the other person to change shape in our presence, to become more of who they can be. That’s the miracle of it.

The moment one gives close attention to any thing, even a blade of grass, it becomes a mysterious, awesome, indescribably magnificent world in itself.  Henry Miller

<^> <^> <^> <^> <^> <^>

Voice of Influence Workshop

– Coming up on 14-15 July in London, and again in October. You can book directly online here, or email me for invoiced company bookings or special cases.

This two-day course will give you the skills and confidence to speak with ease and connect with your audience – even if you are seriously daunted now. And it’s an enjoyable experience too – people often comment with surprise on the fun they have in the workshop. Two days from your life – think how many scenarios will be different in future when you feel at ease …

To those who sign up this month for the workshop I’m offering a free copy of my new book:-

The Art of Conversation

– It’s just out. It’s to be promoted from 15 May to 4 June at Smiths in airports and train stations – let me know if you spot it – I’d like a photo! The book takes you from first principles of starting a conversation cold to the subtle art of creating deep connection – it’s been recommended for people on the autistic spectrum as much as for those who want to connect with others on an intimate – even spiritual – level. Writing the book has been fascinating –  we engage with each other all the time, and these connections matter to us – but how we do that is under-examined.

If you enjoy the book, I (and especially my publishers!) would greatly appreciate a short recommendation on Amazon. The same goes for my other books if you’d like to recommend them – just a sentence or two to guide other potential readers would be great.

Find all my books here.

I’m spending a day this week with Nancy Klein – author of Time to Think and More Time to Think – she is a great advocate of paying attention to what people say. Wonderful writer, great books.

Speaking tips and inspiration

Useful daily speaking tips and inspiration on my Facebook page here.

Tweets too here.

For more help with voice and speaking download my E-courses on Overcoming Performance Anxiety, Speaking with More Authority and Raising Your Profile.

Coaching

One-to-one coaching offers you the opportunity to make significant changes in important parts of your life. It’s a practical and effective way to grow into the kind of person and the sort of roles you can maybe only imagine now. The one-to-one approach enables you to develop exactly the areas that will be most meaningful and impactful to you. It’s open to anyone – you don’t have to be already sorted to seek help from a coach!

I run my coaching business here in Dorking. I can also visit your business. Contact me for more information.

That’s it! Have a good month.

Go well.

 

 

Ginger and the Matrix

The ginger example Ginger

Odd encounters … visiting a relative recently, I discovered a foot high pile of large fresh ginger roots sitting on the kitchen counter.

‘Why such an enormous quantity of ginger?’ I asked.

‘Mmm, yes, er, internet mistake …’ came the slightly embarrassed reply.

I didn’t even know you could order ginger on the internet. My curiosity was rewarded with a gift, and I went home with a lovely plump root, keen to try it in some Thai cooking. What resulted was the best Thai dish I have ever tasted. I mean the best. I always use root ginger, but I had no idea that good quality fresh ginger could make such a difference. I mean, I don’t want to overstress the point, but I would have continued for the next thirty years to adjust the flavours of my oriental cooking seeking for better flavour without once realising that just because something is called ginger doesn’t mean that it’s the same as that something I used to call ginger.

… or that we always know what we are talking about when we use a word to talk about it. I’m referring to our tendency to stay inside the Matrix or system and a restricted way of thinking about things. As if that were all there were.

The news example

Take the Matrix called ‘the news’ for example: the journalist in the matrix knows that in their version of ‘the news’ the economy has a label called ‘problem’.

Being a problem, someone must be to blame, so he asks an economist whose fault it is.

That – even with its strong slant – being much too large a question for an 8 second sound bite, the economist replies that bonuses are too high.

Within a few days, there’s what Chris Mullin used to call a ‘feeding frenzy’ over bonuses, ‘symbolic’ stripping of knighthoods and the whole shebang -and we’re nowhere nearer to improving the economic situation.

We’re inside the Matrix – where ‘the news’ means problem and ‘problem’ means there must be a culprit, and ‘culprit’ for some reason is the main interest of the exercise.

The 17 camels example

Take the camels story as another example, do you know it? A man leaves 17 camels to his 3 sons. He leaves half his camels to his first-born, a third of his camels to his second son and one ninth of his camels to his third son. The sons are nonplussed, for the number seventeen doesn’t divide by 2, 3 or 9, and they can’t bring themselves to divide a live camel in pieces. They are stuck inside the dilemma.

But they step outside the dilemma and consult a wise old woman.

‘I can’t solve this for you’, she says, ‘But I could lend you one of my camels if you like.’

With 18 camels, the first son takes half – 9 camels, the second takes a third – 6 camels, and the third takes a ninth – 2 camels. That adds up to 17. There is one camel left over. So they give the old woman her camel back and everyone is happy.

Inside the Matrix of a particular way of thinking, it’s impossible. Step outside, or add something else to the mix, and it does become possible. It used to be called lateral thinking.

The problem person example

And finally a people example. I once had a real problem with a colleague. He was just difficult. I thought of many different ways to tackle the problem and improve my relationship with this person but nothing worked. I didn’t really expect it to because I was in a box which contained me and a ‘difficult person’.

That summer I went to America for a whole month, and broadened and changed my outlook in many ways. I had a wonderful time, and didn’t think once about my difficult colleague.

But on my return, he had changed without my doing anything. I wasn’t the person in that Matrix any more, and therefore he wasn’t the person of that Matrix any more.

In the NLP Diploma

One of the many things we examine in the NLP Diploma is systems theory -aka ‘escaping the Matrix’ – which enables you to debunk some current thinking around cause and effect and problem solving, for example:

  • Other people can make you feel bad – not true.
  • Trying harder is the key way to overcome lack of success – very often not.
  • Your problems are what they are irrespective of you – incorrect, you are affecting your problem by your relationship to it.
  • If you tackle a cause C, you can achieve an effect E. True, but you won’t do that without also causing possible negative side effects X, Y and Z, so it would be a good idea to discover what these might be before going ahead.

I sometimes ask myself when I encounter a problem, ‘If I were outside this matrix, what might it look like?’ You might like to try it if you get frustrated at some point later this week!

NLP Diploma

The NLP Diploma starts on 1 March with the first module, Communication & Relationships. The other modules are on 29-30 March (Leadership & Influence), and 17-18 April (Coaching & Change). You will pick up a load of useful leadership, management and relationship skills, plus invaluable personal gains including increased self knowledge and purpose, and a sense of ease and confidence in your everyday life. These are great tools for succeeding in whatever you dream of achieving in life.

Anyone who has done a good NLP course raves about it, and with good reason. It feels like common sense – but that commodity is not quite so common as we might think!

Voice of Influence Workshop

This is my well-known course for confidence, speaking and presentation skills. You could just get onto the 9-10 February workshop if you apply today. The following one is on 17-18 May.

Butterflies and Sweaty Palms:

25 Sure-Fire Ways to Speak and Present with Confidence

I’ve just sent off the final edits and checked the final illustrations. I believe it’s going to be an invaluable little book which you’ll want to keep by you every time you have to speak or present. Order yours today here on Amazon. It will be available on Kindle too – as is my first book, Voice of Influence.

Coaching Groups

Someone asked me about coaching groups. Three that I always find excellent when I attend are:

London Coaching Group www.londoncoachinggroup.co.uk
Next event 28 Feb.

Guildford Coaches Group http://guildfordcoaches.org
Next event 23 March.

Soul of Coaching Group www.alternatives.org.uk/Site/CoachingCircle
Next event 22 Feb.

Go well!

Festivals and Flying-Foxes

Sydney FestivalA few days ago I was reclining on the grass enjoying a picnic (along with 200,000 others) as enormous flying fox bats wheeled overhead and the sun went down on a summer day in Sydney. It was the first day of the Sydney Festival. As tickets sell out so fast for the festival, the city now puts on a special first day for free, so that the whole city – families, young and old – can enjoy international singers and bands at half a dozen open-air venues, with free bottles of water and buses running late to take people home.

Now I’m home to January frosts, and experiencing those moments every traveller recognises on return home, when things seem less obvious than before. Do I still drink tea in the morning? Do I still prefer the Guardian or was it the Telegraph? The daily gloom and doom seems less necessary. The countless routines of life no longer take place quite as unthinkingly as before.

Then gradually, daily life enfolds you again, and that foggy moment passes. You’re back with the familiar frames and filters … back in the matrix … But you’ve glimpsed something else – that brief moment when things are no longer obvious is the great gift of time away.

On my travels I’ve been reading ‘The Master and the Emissary’ by Iain Gilchrist (a fascinating book if you can cope with print the size of washing instructions on a shirt label). It explores the latest neuro-research into the left and right hemispheres of the brain. In a more complex way than previously thought, the left brain likes precision and categorisation with language to express it. The right brain holds the subtler bigger picture which is less easily pinned down by rules and language, and this hemisphere plays a far more major role than previously thought.

It’s the right hemisphere that enjoys moments when nothing is obvious; for these are moments out of which different kinds of insight can emerge. Think of historic instances of creative genius – the idea that just popped in as the bath overflowed or the apple fell on your head or you dreamed of riding sunbeams …

We can step out of our frame in various ways; one is to fly to the moon in your mind and look at your life from a distance; feeling your relative size when you are in mountains works in a similar way. Another (and a good antidote this to left brain New Year Resolutions that have you slogging to maintain some new routine …) is to do anything different from the norm just for the sake of it – take a different route home, eat a different food, read a different sort of book or paper, vary the order of your daily tasks … Every time we do things differently it gives us new insights – and brings pleasure at the same time.

I wonder what you might do differently – just for fun, just for the wonder of the thing? Gerald Manley Hopkins in the Windhover … (incidentally, did you know that the right hemisphere, though not till now associated with language, lights up for poetry?) … suggests that wonder is found in the plainest things, provided we lose our sense of knowing the obvious. The whole poem expresses it, but here are the last lines:

No wonder of it: shéer plód makes plough down sillion
Shine, and blue-bleak embers, ah my dear,
Fall, gall themselves, and gash gold-vermillion.

NLP Diploma

You’ll explore filters, frames and different perspectives in this course – and much more besides. This training is such a life changer – I’m constantly delighted with what people go on to achieve in living the lives they want (and only dreamed of before). First module, Communication and Relationships,  is on 1-2 March, 2nd module, Leadership and Influence, is on 29-30 March, and the final module, Coaching and Change, is on 26-27 April.

Voice of Influence Workshop

This popular course on speaking, presenting, and self confidence gives you the opportunity to learn and practise in a small group. Don’t remain unsure of yourself; becoming confident doesn’t mean changing who you are, it just requires you to learn new skills and approaches. It’s also absorbing and fun – as previous participants will tell you; all that is required is for you to register and turn up! Next workshop 9-10 February. The one after: 17-18 May.

All details on the website, www.voiceofinfluence.co.uk – also ask me about special offers if you do not have company funding.

New Books

I have two new books coming out this year. The first is Butterflies and Sweaty Palms: 25 Sure-Fire Ways to Speak and Present with Confidence published by Crown House. Out in February – available to pre-order on Amazon.

The second is due out in April – more information very soon!

And if you want the low-down on voice, you can find my book, Voice of Influence on Amazon too. It’s also out in Kindle. Or I can send you a signed copy.

Hope to meet you this year – at one of my courses, or at some other event. Come and say hello!

Warm good wishes,

Judy

Tone Deaf?

Tone DearOnce, when I was teaching solo singing in a school for a while, I was sent a new pupil with a quiet warning: ‘Maddie desperately wants to sing, but we know she’s tone deaf – just see what you can do.’

So I met Maddie. We started our lessons and I did indeed find that she was unable to pitch notes that I played her on the piano. She would attempt to sing something and sound really bad. I’d suggest something to help her; she would attempt that and it was just as bad. On one second attempt, just to encourage her, I said, ‘Yes, that’s the idea.’

And then it happened – she caught my eye for a fraction of a second, and in that lightning glance far too short for words her eyes said, ‘You’re lying.’

She was right, I was.

But the glance, discomforting as it was, was also the message. I suddenly realised that if Maddie knew that the second attempt was no better than the first, she could hear that it wasn’t. So, what did we mean by ‘tone deaf’?

That did it. We set out again and several things were different.

  • Without anything ever being said we both knew that she’d seen through my deception, and from that point there was a complete honesty between us.
  • I now believed that she wasn’t tone deaf – that there was a way for her to learn to sing if we could find it together. So I believed in her possibility.
  • I realised I was in uncharted waters, so I was willing to try something new.
  • And what I did was take the lead from her.

She sang me a note, and we discovered it on the piano, and then little by little we explored together the territory around her note. The exploration eventually blossomed into a song with limited range, ‘Day by Day’. After that there was no holding her back, and at the end of the year she sang a solo in a school concert for which she was warmly applauded.

I wonder where you are now Maddie, I hope you are still enjoying singing. I was the learner that day.

I learned from you that truth is paramount.

I learned from you the importance of believing in someone.

I learned from you to go into the unknown.

And I learned that I’m not in charge of your learning; you are.

Coaching came into vogue several years later, but there are the fundamentals, picked up in a glance into someone’s eyes.

So I find myself writing this with two curiosities:

I wonder what you might notice today if you don’t know the answer before you begin.

I wonder too how an uncomfortable moment for you might be the very key to unlocking something that was stuck before.

I once asked the NLP pioneer Robert Dilts who his mentors had been in getting to where he is now. He looked a bit puzzled for a moment. Then he replied that though there had been some obvious teachers in his early years – like Gregory Bateson for instance – his main observation was that he learned most from students and people he met every day.

Just so.

Butterflies and Sweaty Palms: 25 Sure-fire Ways to Speak and Present with Confidence

My new book, comes out at last at the end of February – ways for you to beat fear of speaking even if you have always suffered intolerably from performance nerves. 25 ways to choose from – one especially targeted at you! Order it now on Amazon.

NLP Conference last week

It was a brilliant conference, the best yet, with several speakers I had never heard before and will now follow avidly. Book for next year if you can!

Voice of Influence Workshop

The 1-2 December one is full. The next is not till 17-18 May … unless someone twists my arm! Find your speaking voice – and your confidence.

NLP Diploma

The first module, Communication and Relationships is on 1-2 March. Book up now. I know this kind of training works for people because they tell me so … straight after the training and also months and years afterwards. It’s where they discover their inner confidence, and find the means to make important changes in life and career. I can’t really describe it – you just have to find out.

I’m away for a good chunk of the next month and a half, so contact me initially by email if you want to speak to me.

Be well,

The old words are best …

‘I train and coach people in leadership …’  Cupcake
(just practising a spiel for the next
networking event …)

We all specialise in leadership these days – us corporate coaches and trainers. Management has slipped down the list, but leadership has more models of excellence than cup cakes have decorative designs (not that they aren’t slipping down the list too …).

Ever on the case, I asked a young friend who especially admired his boss, ‘What’s so good about his leadership?’

‘He’s kind.’

Kind?! What sort of a word is that? I glossed over it.

‘Yes right, but what about his vision, his ability to be ahead of the curve, his authority, strength of purpose, decision making …?’

‘Yes, I s’pose …’ said the young person indifferently, ‘But some of the others have that too. He’s different because … well, he’s kind.

I asked him to tell me more, and he explained that okay this leader saw the big picture, knew where he was taking the company, was indeed tough at times and had made hard decisions, but he didn’t do it from a distance.

He tried to make it clearer. ‘You know how warfare works now?’ he said. ‘The attacker, way up in a fighter plane, sees the target in the cross-hairs of his sight and presses a button. Then far away some buildings fall and people die. Well, he’s the opposite of that; he gets up close and messy, and we all believe that he cares. He knows exactly how people feel because he talks to us, so although he’s tough sometimes I think that it hurts him when he makes a decision that’s painful for people.’

After we’d spoken, I reflected on his word, ‘kind’ and decided I liked its humanity. We are after all ‘humankind’ and ‘kind’ has its origins in ‘kin’ – family. Maybe if leaders got up close enough to be able to see their people breathing – see all their stakeholders breathing … After all, if results aren’t ultimately about people on the planet, what are they about?

I took a break from writing on Thursday and walked in a country park. Climbing up the hill to the summit I thought, ah yes, big picture – I don’t forget I’m climbing up to the top of the hill, but I also notice, look, a miraculous wild orchid – flowering impossibly in autumn just on my path – and I watch where I put my feet.

Maybe it’s time us English speakers took a fresh look at the words we use? I’m getting fond of our oldest words, those short ones like the one my young friend chose. Forget the lengthy words that belong to cross-hair vision – strategy, implementation, quantitative easing (‘shurely that used to be called something else?’ Ed.) or my favourite from an unfortunate political friendship this week, ‘income that is not dependent on any transactional behaviour’; I’m now raising a cheer for our ancient monosyllables like truth, like, fair, guts, peace and yes, kind.

What’s on the next few weeks

Voice of Influence Workshop

Learn how to speak with confidence and presence in any situation – 1-2 December.

The group is always small – 1 place left. More courses in 2012. The last workshop at the beginning of this month attracted this written feedback from the participants:

* Memorable experience! Enjoyable experience…
*Everything helped me (and others I am sure) to feel more confident and leave feeling we had gained something important. A great course! …
*I feel I have acquired a lot of tools to improve my public speaking and in addition am a lot more confident in myself…
*How happy your clients appear when they leave at the end of a course. They are invariably smiling …
*Every exercise had a purpose … It was useful for each to have their own feedback during tasks from the trainer. The course was set and planned in a way which made me very comfortable and interested in taking in more during each day.
*I am pleased to develop a more ‘can do’ attitude and not be afraid to get things wrong…
*Challenging but beneficial and rewarding… would recommend it highly. Was very nervous initially, but by the end felt more empowered. …
*I am very pleased about my growth in confidence… A refreshing break from the presentation skills course I have come to expect! … Great experience!

Coaching the Human Spirit

Brahma Kumaris, Spirit of Coaching residential weekend for coaches – Fri-Sun, 28-30 October near Oxford

This was a beautiful and inspiring event last year. It’s waiting list only for this year, but book early for next! www.globalretreatcentre.org

Butterflies and Sweaty Palms:

– 25 sure-fire ways to speak and present with confidence

My latest book, illustrated by Rosie Apps, comes out in January, a month later than I said in my last newsletter, but worth waiting for. You can still pre-book it for a Christmas present! It’s direct and practical – based on the best of what people discover in my courses and coaching – invaluable to keep beside you if you have to speak in public. Available to order on Amazon.

NLP Conference

I’m speaking at the Education Conference and the Main Conference on 18-20 November. This is a great event to find out more about NLP and hear an interesting variety of speakers from over the world. Hope to see you there! More details at www.nlpconference.co.uk.

Go well!

Pathways

Path through summer woods with personI took a familiar walk through the Surrey woods near my dad’s house the other day, but the usual path had disappeared.  You’d think those ancient woods would remain unchanged through the years. But they don’t. Each season when the bracken pushes through the pathways shift and alter, and change the route from road to lake and lake to hill top.

It set me thinking to how we tend to assume that we too are unchanging – same old nose (not quite the right shape), same old legs, same old thoughts, same old me …

Same old blood pressure written in stone by the reading  in the surgery … though I know someone whose blood pressure hits the roof the moment they meet the doctor and is different as soon as they reach home!

Same old eyes, as the optician recommends set lenses … though I know that they improve with muscle exercises and are in any case more effective when I’m not tired.

Same old genes … as assumed by genetic research which tells me that this and that is to be expected because my genes say so. I almost bought that one till I heard about genes that switch on and off!

Same old brain; just so many cells – even if they gradually die off as you get older (abandon hope all who enter here).

Ah, but now we are learning that the brain is more plastic than previously thought. Cortical remapping occurs in response to injury. People with  strokes, cerebral palsy, and mental illness can train other areas of their brains through repetitive mental and physical activities. Life experience changes both the physical structure and functional organisation of the brain. Musicians develop stronger neural pathways that support musicality and dexterity. The brain waves of professional jazz players become more synchronised as they jam together. World-class athletes develop stronger alpha waves to cope with the ever-changing mix of intricate challenges they face. There is no doubt now –

thinking changes the brain.

If we keep thinking similar thoughts we are carving out neural pathways that make it increasingly easy to pursue those same thoughts next time… and next time … So constant negativity carves out a negative pathway. And self-believing thoughts carve a positive can-do pathway.

(Incidentally, what are you thinking NOW…?)

I’ve just finishing reading Bounce: The Myth of Talent and the Power of Practice by the international table tennis champion, Matthew Syed. He tells how just one street, Silverdale Road in Reading where he lived, produced at least 10 international and national table tennis champions in the 1980s, more than the rest of the UK put together. How on earth did that come about?

Syed explains that the enthusiastic local primary school teacher was a top national table tennis coach and a senior figure in the English Table Tennis Association, and any local kids who showed potential were persuaded to take their skills forward at the local club, Omega – open 24 hours a day – where they were given plenty of time, excellent coaching and  self belief.  A combination of opportunity, enjoyment, purposeful teaching with productive feedback and many hours of practice produced champions from a relatively small pool of young people.

This all points to the conclusion that nothing is just made that way, nothing is fixed, nothing is ordained. On the contrary, everything is plastic, everything is changeable, anything is possible. As in Silverdale Road, even neural pathways can be changed and new ones developed – if we do the work of activity and repetition to make it happen.

So when that moment comes – perhaps after you have been to the gym a few times, or eaten healthily for a week or so, or meditated or done early morning yoga for a few sessions, or walked to the station instead of taking the car once or twice, or sent out a dozen CVs with no reply, or phoned a few potential clients with little response – when that moment comes – when something inside you says,

“There’s no point in this, I’m not the sort of person who succeeds at this stuff”,

then you can know that yes, you are that sort of person – you are currently and always in the making – and that every bit of purposeful practice is taking you in the direction you want to go and will take you to where you want to be if you continue.

And, after all, life is not fixed like a noun. It’s not “arrival”, “success” or “achievement”. It’s always a verb – doing, moving, achieving, succeeding, becoming, being…

… and the neural pathways growing, shifting, changing, and finding new ways to the top of the hill! (your particular hill …)

Happy walks in the woods!

Rosie the hen went for a walk…

Rosie the hen

across the yard,

around the pond

over the haycock,

past the mill,

through the fence,

under the beehives,

and got back in time for dinner.

–    –    –

Do you know the picture story “Rosie’s Walk” by Pam Hutchins? The delight of it is that the pictures tell a different story from the words. Rosie the hen takes a happy little walk, but in the pictures we the readers spot the wicked fox tailing Rosie. He pounces on her and misses, landing on a rake and knocking himself out. He tries again by the pond and falls in. He tries repeatedly to catch her – each attempt a disaster – until finally he lands in a cart which runs out of control into a beehive, setting off an angry swarm of bees.

Meanwhile Rosie, serenely unaware of these catastrophic events, trots contentedly back into the hen house after her walk. …

I know people that trail disaster in their wake blithely unaware just like that, don’t you?!

But how many times does any of us flap our butterfly wings and cause a hurricane elsewhere? Hard to tell! – we all wear filters. Becoming aware of these filters – and expanding our awareness – is one of the most useful insights I’ve gained from NLP.

Bird’s eye view

“Rosie’s Walk” already offers one excellent method to expand awareness – get a bird’s eye view. When you have an issue, rise above it in your mind – way up as high as the moon if you want – and witness yourself and the elements of the problem from there. Seeing the picture as a whole like that often gives you new insights. Crucially, it enables you to view the whole system – and that allows you to recognise more complex relationships between the elements and see beyond the obvious sequence of A causes B, or A means B.

In my own life, when I suffered terrible performance anxiety and failed an audition in a grand Italian opera house it seemed an utter disaster at the time. I gave the event a meaning, “Failure.” (capital F!)

But the bird’s eye view of a couple of decades later – seeing the event in context – makes me realise the wealth of learning I’ve picked up from that experience – about performance anxiety, resilience, humour, compassion, understanding of human nature and more. I use the rich learning from that “failure” positively every week. “Failure” has in fact become “Resource”.

If you stick to one view like “Rosie” or a single label like “Failure” you often miss the bigger picture. Some people do that with their whole life by giving it a label such as “Life of a Victim” or Life of a Loser;” and rather than gradually growing a fresh wider perspective, life events are instead forced to fit the constricting old label.

So how can you adopt the bird’s eye view?

For some it comes naturally – they take different views of a situation as a matter of course. They are the people to model!

For me, it’s about deliberately making space every now and then and stepping out of the fully absorbing colourful business of living.

A friend of mine just says a loud internal “STOP!” ever so often, and this makes him pause to look at the system that is his life. He says his life is like a tangled ball of string, “But tangled or not, on those occasions I look at it as a whole and see that it is a perfectly shaped ball!”

Useful insight!

Play

If you took a large sheet of paper and ‘put’ your life on it – filling the page freely with pictures or words to illustrate all the different parts of your existence  – and then, having put it away for a day, looked at the whole paper afresh – bird’s eye view – I wonder what connections would occur to you …

… quite a few I would I imagine …

Perhaps you’d like to let me know!

Hottest day of the year since 2006 this week – wonderful summer,

Go well!

Judy

“… felt compelled to stop”

The location: Joshua Bell
Washington DC – a metro station

The spot:
the top of the escalator

The time:
7:51 am, Friday morning rush hour

The situation:
A man puts down his cap for money, gets out his violin and starts to play. He performs classical pieces for the next 43 minutes.

In that time, 1,097 people pass by, mostly on their way to work. Just about everyone walks straight past ignoring him. Of the people queuing at the lottery stand across the arcade not one person looks over at him.

The 64th passer-by is the first to turn his head towards the music, just for a second. After 4 minutes someone throws some money in the hat. After 6 minutes someone stops for a couple of minutes to listen, then walks on. After 10 minutes a 3-year old boy stops, but his mother pulls him along while he keeps turning around to look. In fact, every single time a child walks past it tries to stop and watch; and every single time, a parent scoots the kid away.

In 43 minutes, of the 1,097 passers-by in all 6 people stop to listen for a while. The man playing the violin collects $32.17 from his hat at the end.

How do we know this?

Because the event was being monitored by the Washington Post. A famous violinist had agreed with the newspaper to play in the underground as an experiment – would people respond in that setting, or not?

The violinist was Joshua Bell.

He is one of the finest classical musicians in the world. He’s in the news this week having just taken over as music director of the Academy of St Martin-in-the-Fields orchestra in London. On the occasion in the metro he was playing some of the greatest music ever written on a Stradivarius violin worth over 3 million dollars. He had played in Boston’s stately Symphony Hall three days previously to a packed house with people paying $100 plus per seat. Hundreds had crowded round the stage door afterwards for a glimpse of him. The newspaper in setting up this experiment was prepared for crowd problems, people flocking to the scene, traffic backing up …

The actual results shocked them.

To get feedback they took some people’s telephone numbers during the experiment telling them they were going to call later about the subject of commuting. They then followed up on 40 people the same evening. Most people hadn’t even noticed a violinist on their way to work. Only one person mentioned the violinist spontaneously: “It was a treat, just a brilliant, incredible way to start the day.” he said. One other had recognised him “It was the most astonishing thing I’ve ever seen in Washington,” she says. “Joshua Bell was standing there playing at rush hour, and people were not stopping, and not even looking.” Bell himself, watching a video of the event later found himself mystified less by people being in a hurry than by the fact that most people paid no attention at all as if he were invisible. “After all, I was making a lot of noise!” he said. Interestingly the children noticed – they were all affected by Bell’s violin playing.

One person who didn’t miss the treat was project manager at the Department of Energy, John Mortensen. He heard the music as he headed up the escalator on his way to work. He didn’t have more than a couple of minutes to spare. On the video you see him get off the escalator and look around. He sees the violinist, stops, walks away but then is drawn back. He checks the time on his mobile then settles against a wall to listen for a few minutes. He knows nothing at all about classical music but for the first time in his life he stops to listen to a street musician and gives him money. Asked about it afterwards he said he felt compelled to stop because the music made him feel at peace.

The thought springs to mind – if we miss one of the best musicians in the world playing some of the finest music ever written on one of the most beautiful instruments ever made … then what else might we be missing?

When in my teens I read W H Davies’ poem about having time to stand and stare, I used to think that noticing things was a matter of having enough time or indeed nothing better to do – okay if you’re a wanderer like Davies, you have all the time in the world, but not if you have a busy job.

I don’t think that any more.

I now think it’s not a time issue; it’s about being open to it – which means not just seeing and hearing but feeling too…

  • Like really hearing a blackbird one morning just for a few moments, the same blackbird you’ve heard countless times before, and thinking, wow, that’s truly amazing;
  • Like stopping for ten seconds to realise you are happy at a moment when you are happy
  • Like being with someone and suddenly feeling how great it is to have this person in your life just this moment now.
  • Like feeling the warmth of realising that this decision is the thing to do.

Few are those who see with their own eyes and feel with their own hearts.
Albert Einstein

The trouble with busy-ness is not so much that it takes up time; it’s more that it hides something from us. In busy mode I feel so pleased with myself that I can do two things at once – use the internet while I’m travelling by train, text as I walk from the station or speak to someone on my mobile while I’m clearing kitchen surfaces, putting clothes away or even … don’t go there. But in busy mode I’m just that. Busy.

Maybe we don’t need more time; but just need a different way of looking – a way that opens us to the miraculous – and better judgement too.

“If the doors of perception were cleansed, everything would appear to man as it is, infinite.”  William Blake

When I’m training, a great excitement is being there when a participant has an “ah-ha” moment. Suddenly they notice something that has always been there but not been seen before, and everything shifts. Coaching too is often about noticing things you haven’t noticed before. If someone can help you learn how to do that, go for it. It’ll transform your life and work and take you to some miraculous places.

The W. H. Davies poem? Here it is.

WHAT is this life if, full of care,
We have no time to stand and stare?

No time to stand beneath the boughs,
And stare as long as sheep and cows:

No time to see, when woods we pass,
Where squirrels hide their nuts in grass:

No time to see, in broad daylight,
Streams full of stars, like skies at night:

No time to turn at Beauty’s glance,
And watch her feet, how they can dance:

No time to wait till her mouth can
Enrich that smile her eyes began?

A poor life this if, full of care,
We have no time to stand and stare

NLP Practitioner, NLP Diploma

I’ve just finished my new book on overcoming performance anxiety. Look out for it in the autumn. And that’s when my workshops start again. You have the opportunity this autumn to do the NLP Diploma and then continue to the full NLP Practitioner finishing in January.

Have a look at the website for dates and read the testimonials … people get a lot out of the short modules – if your experience so far is company training courses, think again – these workshop days are enlightening, confidence building, full of useful tools and good fun. People often say that life and work seem easier afterwards.

SPECIAL VOUCHER CODE for NLP Diploma- £850!
Book each of the 3 modules individually but at the same time. In the Voucher box, insert VOI SPECIAL. That will bring the price of all 3 workshops booked together to £850.

Voice of Influence Workshop

My Voice of Influence Workshops start again at the end of September. Learn how to connect confidently with an audience – and much more.

Sign up for these workshops now.

Special Free Event:
Finding Your Voice – The Power of Authenticity

19 June in London with Judy Apps, 2.00 – 5.30. Details here.

Also at www.voiceofinfluence.co.uk – some great articles and free e-courses on NLP, Overcoming Performance Anxiety, Speaking with Authority, Raising Your Profile and more, newsletter archive, my book Voice of Influence and information on coaching by Skype, telephone or face-to-face.

Do get in touch if you have any comments or questions or want to know more.

June already – height of summer!

If you have just one moment today, what will you notice I wonder? …

Go well,