The Resplendent Quetzal

“The Resplendent Quetzal” … sounds like the title of a cautionary tale like “The Pobble Who Has No Toes” … But this is about national symbols. They tell you something, don’t they?

Britain has the lion – powerful king of the jungle; England also favours the bulldog – determined and unbudgeable; the United States has the mighty eagle – lord of all it surveys; the French rooster rules the roost; and many other countries signify their strength through animals such as the lion, the eagle and other predators.

The national symbol of the Indian people in Guatemala is a bird, the quetzal. It’s extraordinarily beautiful with iridescent green-gold and blue-violet feathers, and a long long tail. To see the resplendent quetzal in flight with its tail undulating behind is to understand how the bird signifies freedom to the people of Guatemala. In fact, if you try to keep a quetzal in a cage, it dies. It cannot survive in captivity. It has to be free. What a symbol.

Glorious freedom… We’ve just returned from a break in the northern Pennines, where I appreciated the freedom of space and quiet, the lonely fells and flower meadows – places where oyster catchers nest in peace and wild orchids proliferate undisturbed; and where we were free to drive without traffic jams, to walk across fields of sheep from stile to stile without hindrance and discover spectacular waterfalls without entry restrictions or queues.

Well, of course, it wasn’t the crowded south east of England. But it got me thinking about freedom, how we care or don’t care about it, and whether or not we’re losing it. I used to think of freedom – as on my holiday – in terms of escape, running away almost – days off work, riding up into the hills. But now, I often think about that essential freedom to be yourself – to be true to your own spirit – the kind of freedom that allows you to be free inside whatever circumstances you find yourself in.

That kind of freedom seems almost the opposite of escape. And takes courage – sometimes huge courage for the stakes can be high.

Well, courage can be symbolised by the fierce animals like the brave lion, but I like the image of the quetzal, insisting on living in freedom, and symbolising freedom for all.

The quetzal is in danger of extinction. Maybe human beings are also in danger of losing that freedom to be who we truly are – the global pressures to fit the mould and toe the line are beyond question powerful. But if we lose that freedom to be ourselves, we lose our spontaneous energy, joy and flexibility and over the years become rigid caricatures of who we pretend to be. No wonder old politicians so often end up looking like cartoons of themselves!

What to do in those moments when you fear to be yourself? My simplest and best strategy so far is to remember to breathe. Instead of using your legs to run away – which they’d probably like to do! – rather, take a long slow breath in through your nose and breathe the airl out again, to let frozen tension fall away and allow your deeper wisdom to flow.

Birds make great sky-circles of their freedom. How do they learn it? They fall and falling, they’re given wings. Rumi

In letting fear fall away and being able to act and and say our truth, we’re truly free.

NEWS

VOICE OF INFLUENCE Workshop – 14-15 July – act now!

This month I still have space on the workshop on 14-15 July, so email me as soon as possible if you’re interested. The course has much in common with the subject of this newsletter. When you find your freedom to be authentic and speak with your own voice, you liberate the best of you, and become an engaging, even powerful, public speaker. I’ve watched it happen again and again in the two days of this workshop – some amazing transformations. Don’t worry if you feel daunted or scared now – that’s an okay place to start. I offer discounts at times to those who would struggle to pay the full fee.

BYRON KATIE: Who Would You Be Without Your Story?

Byron Katie’s personal change work has the appearance of utmost simplicity, but it can work brilliantly. She’s running a workshop on July 5 in London. Apply here.

Her workshop is one of many talks and workshops run by Alternatives in central London. Have you discovered them? They get some fabulous speakers, and charge very reasonable entrance fees for their talks.

Connect via Facebook and Twitter

I post voice and speaking ideas and tips – and generally good stuff! – most days.

My books – available in print and e-versions

The Art of Conversation      Whether you’re shy and don’t know what to say or feel you blabber on – or want to make deeper more meaningful connections with people, you’ll find lots of helpful material. It’s an easy read too. The book is going to be produced also in audio form through Audible.com, Amazon and iTunes – I’ll let you know when that format is available.

Butterflies and Sweaty Palms       If you want to overcome performance nerves, this reader-friendly book offers 25 different strategies for speaking and presenting with confidence – and they work!

Voice and Speaking Skills For Dummies offers a comprehensive guide to voice and speaking – you can dip in anywhere and discover practical tips for developing a more robust and interesting voice.

Voice of Influence       Gets to the heart of voice – how to connect with other people and how to influence others through your voice. Lots of personal experiences and practical advice to make it a good read.

A poem

Some of the poets of 500 years ago really got the message. Here is Tukaram about speaking your truth:

I could not lie anymore so I started calling my dog “God.”
First he looked confused,
then he started smiling,
then he even danced.

I kept at it:
now he doesn’t even bite.

I am wondering if this might work
on people?

Have a wonderful July.

Go well,

Judy

 

 

 

 

 

Winning and Losing

Do you want the perfect formula for winning every time? I heard it from Tim Gallwey several years ago.

You want to win at tennis? he asks. Okay, here’s the thing. Never play anyone anywhere as good as you are. Preferably only play people under the age of 6 or over 90.

It is so easy to win!

His comment reminded me of a wobbly moment when our son was five. It was sports day at his infant school. The teachers lined up a few children at a time, and the fastest child in each race was awarded a winner’s rosette. In our son’s year, all the fastest liveliest children rushed forward to take part in the first race, he among them. He ran fast and came 3rd. The second race was much slower, but the winner still earned a rosette. The thought entered my mind – not my finest hour – “Why didn’t I keep him back for the second race? … he could have won!”

What is it about winning – and losing? It’s a competitive world out there, some say – you might as well get used to it; whatever you do, make sure you’re not a loser. Oh no, protest others, competition’s bad; everyone’s a winner.

But, as Gallwey pointed out back in the 80s, we love to win, but winning is pretty unsatisfying unless we value the contest. Mihaly Csikszentmihalyi expressed the point eloquently a decade or so later in his book Flow. What we enjoy most, he says, is a good challenge at just the right level – stretching but non overwhelming – where we have a good chance of success. It’s a race all right – a really competitive one – but we’re actually racing to see if we can outdo ourselves.

If there’s no challenge, like in playing a 5 year old at tennis, winning holds no charms. On the other hand, to play tennis against Andy Murray and have every ball shoot past your racquet wouldn’t be much fun either. Csikszentmihalyi puts it like this:

The best moments usually occur when a person’s body or mind is stretched to its limits in a voluntary effort to accomplish something difficult and worthwhile. Optimal experience is thus something that we make happen. For a child, it could be placing with trembling fingers the last block on a tower she has built, higher than any she has built so far; for a swimmer, it could be trying to beat his own record; for a violinist, mastering an intricate musical passage. For each person there are thousands of opportunities, challenges to expand ourselves.”

It’s the stretching challenge – neither a walk-over nor out of reach – that is stimulating, exciting and fun. We WANT to have the challenge of testing ourselves, and we’ll create such opportunities if we can. Why climb Mount Everest? George Mallory was asked. “Because it’s there!”

Surveys have proved again and again that reward and punishment are not the biggest motivators for people at work or in society. We WANT to learn, and explore the edge. If you want your people to work their absolute best, give them satisfying, stretching but achievable, challenges – and, importantly, freedom to set about achieving them.

Happiness lies in the joy of achievement and the thrill of creative effort. Franklin D. Roosevelt

In any case, winning – to beat others, rather than to achieve – has big downsides. When the reward of winning becomes more important than the pleasure of achievement, things get skewed. People cheat for rewards. They never cheat to achieve a personally-satisfying best.

Not winning also has significant downsides. When winning depends on others being worse than you, you lose sense of your real value. Many people brand themselves a failure if they don’t succeed at interview. Yet they often have no idea whether they lost out to a superb candidate, or against feeble opposition, so winning and losing are poor benchmarks of ability. Attempting to re-enter the job market myself after having children, I definitely thought myself a winner of the first order when I was offered the job after interview. It was a year or so into the job that a colleague-friend told me, “Did you know that when you applied, there was only one other candidate, spectacularly unqualified for the job? It was you or nobody!” Some win!

What satisfying challenges are out there for you? You can recognise them in two ways:

  1. First, you get completely immersed in the activity, and time passes without your noticing.
  2. You experience a feeling of spontaneous joy or excitement while you are in the midst of the activity.

It’s funny isn’t it? You might call that hard work, but it’s just not, it’s fun. Joseph Campbell called this kind of work “following your bliss” and if you do,

You put yourself on a kind if track that has been there all the while, waiting for you, and the life that you ought to be living is the one you are living. When you can see that, you begin to meet people who are in the field of your bliss, and they open the doors to you. I say, follow your bliss and don’t be afraid, and doors will open where you didn’t know they were going to be. 

And, as that phenomenal woman Maya Angelou said, “You have nothing to prove to anybody.” Just yourself.

 

 

NEWS

Google CEO Eric Schmidte says we all need a coach

Read about the value of coaching from Google CEO Eric Schmidt in this youtube interview. https://www.youtube.com/watch?v=yVfeezxmYcA&feature=youtu.be.

Next Voice of Influence Workshop coming up on 14-15 July

Book now on-line here. Or email me to register your interest.

It often happens that someone eventually comes to my workshop having built up the courage to come over months, even years. So, if you want a more powerful expressive voice, if you want to greatly increase your confidence and skill in public speaking, let me reassure you that this is a non-daunting fun workshop. And in spite of (or perhaps because of!) the lack of pain and wearisome effort, it works brilliantly, and people walk away with all and more than they came for.

Find your authentic voice; uncover your confidence. Learn to speak in public freely and easily. Whether you already have a good level of skill or whether you are seriously daunted (scared witless), you will transform your speaking skills in these two days – and have a really good time in the process (ask anyone who’s already done the workshop!). Small group workshop in London.

“I learned more about the voice from Judy in 2 days than in the last 8 years from countless sources.” Jenny C, Director, Member of Toastmasters, London

I offer discounts on occasion for worthy cases.

My book The Art of Conversation hits the shelves

My latest book has been on special promotion in Smiths Travel stores, and been talked about this month in the Daily Express, Red Magazine, City AM and other publications. (I say this to encourage you to have a look at a copy!) Whether you’re shy and don’t know what to say or feel you blabber on, or whether you want to make deeper more meaningful connections with people, you’ll find lots of helpful material. It’s an easy read too.

Browse my other books

If you want a stronger more expressive voice and better communication skills, have a look at Voice of Influence: How to Get People to Love to Listen to You, and Voice and Speaking Skills For Dummies.

If you want to overcome performance nerves, have a look at Butterflies and Sweaty Palms: 25 Sure-Fire Ways to Speak and Present with Confidence.

Spirit of Coaching Event – Inspiring Leadership – 15 June

Inspiring speakers too – Neil Scotton, Jackee Holder and Gopi Patel. Sunday 15 June, 2-5.30 PM at Global Cooperation House in north London. Read more here. It’s free to attend, but you need to register before you come.

Go well this merry month of June.

Judy

 

 

 

 

 

 

 

Paying Attention

The cultural ecologist David Abram tells of meeting a man in the Pacific Northwest who could recognise the sounds of different trees. If you drove him, blindfolded, to any patch of coastal forest and sat him beneath any tree on a windy day – after a few moments he would tell you, by listening, whether the tree above him was a Douglas fir, a Sitka spruce or a western red cedar, or some different species. What attention …

The remarkable deaf professional percussionist Evelyn Glennie developed the ability to distinguish the smallest pitch difference in the sound of a drum through the vibration she felt coming up through the drumsticks into her hands and arms. Imagine that degree of sensitivity…

You’ll have your own examples of people using their senses exceptionally. To my mind they have something in common – they all share the ability to pay close attention without premature judgement – that is, they remain open to the experience for long enough to let insight steal up on them.

I’ve had a feast of the senses this month having seen the Matisse Cut Outs Exhibition at the Tate Modern twice. (If you haven’t seen it, go – it’s great!) Matisse started to work with paper shapes at the age of eighty when suffering from cancer and without the strength to use a paint brush. These late works are startling, original, energetic, and full of joy.

Matisse too remained open to his senses, and he had quite a bit to say on the subject of paying attention. Don’t think you know what a rose is, he says, just because you have seen roses before:

There is nothing more difficult for a truly creative painter than to paint a rose, because before he can do so he has first to forget all the roses that were ever painted.

Look afresh and anew, he says.

I would like to recapture that freshness of vision which is characteristic of extreme youth when all the world is new to it.

And, he says, don’t imagine that being attentive is easy:

To look at something as though we had never seen it before requires great courage.

“To look at something …” to really look … At one period of my life, I often accompanied tourists who were on the London leg of a European tour around the British Museum and National Gallery. I noticed how some tourists looked down at their guidebooks, and would tick off a famous painting by reading its label and then move on without more than a quick glance at the actual picture: “Van Gogh’s Sunflowers – tick, Rembrandt self portrait – tick, Constable’s Hay Wain – tick. That’s London ticked off; Paris tomorrow!”

I had a certain pleasure in my tour-guiding period in ridiculing the tourists’ behaviour, but I’ve realised since that most of us do something similar all the time, measuring what we experience with our senses against an internal tick-list of stored information, values and beliefs. For example, if you hold a belief that city kids mean trouble, you only have to witness a teenager laughing loudly on a train to tick that mental belief box, “Trouble!” If you believe your partner is irresponsible, you only have to see an unopened letter from the bank addressed to them to instantly suspect the worst and tick your belief box with the thought, “Irresponsible!”

There’s a world of difference between clocking something in this way and absorbing something through the senses. I can recognise the sound of a bird and clock “thrush” – that’s an act of recognition. If I hear the bird’s song and am truly open to it with all my senses involved – ah, that’s something else entirely, and allows something new to enter my consciousness.

The range of what we think and do is limited by what we fail to notice. And because we fail to notice that we fail to notice, there is little we can do to change; until we notice how failing to notice shapes our thoughts and deeds. R. D. Laing

Paying real attention as we listen to someone requires us to absorb everything, take no short cuts, and refrain from certainty – even though our thinking brain is always looking for closure. This is partly for ourselves, so that we don’t jump to judgement, and it’s partly for the other person, as the quality and ease of our open listening helps them to think and communicate better.

It takes the whole of us to do that, not with any sense of effort, but in a gently absorbing way. Listening in this context consists of:

  • Hearing the nuances of voice tone beyond the actual sense of the words
  • Absorbing the nuances of facial expression, body language and breathing
  • Feeling the other person’s being empathetically – being touched by the other person
  • Allowing – letting things be as they are without seeking to interpret or change them.

I’ll tell you where I find this hardest – with people I know really well. Do you too? And that’s the very place, I realise, where seeing with fresh eyes is particularly productive. It’s one thing to notice something new in a child as he grows and develops. But adults don’t remain the same either – every single cell in our bodies is replaced every 7 years. A friend has just sent me a photo of me 40 years ago – I can follow the thread from that time to this, but I’m not the same person, and wouldn’t want to be treated as such.

So adults deserve our fresh attention too. I do think Matisse is right: to look at something as though we have never seen it before does indeed require courage. But the very act of doing so with people, allows the other person to change shape in our presence, to become more of who they can be. That’s the miracle of it.

The moment one gives close attention to any thing, even a blade of grass, it becomes a mysterious, awesome, indescribably magnificent world in itself.  Henry Miller

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Voice of Influence Workshop

– Coming up on 14-15 July in London, and again in October. You can book directly online here, or email me for invoiced company bookings or special cases.

This two-day course will give you the skills and confidence to speak with ease and connect with your audience – even if you are seriously daunted now. And it’s an enjoyable experience too – people often comment with surprise on the fun they have in the workshop. Two days from your life – think how many scenarios will be different in future when you feel at ease …

To those who sign up this month for the workshop I’m offering a free copy of my new book:-

The Art of Conversation

– It’s just out. It’s to be promoted from 15 May to 4 June at Smiths in airports and train stations – let me know if you spot it – I’d like a photo! The book takes you from first principles of starting a conversation cold to the subtle art of creating deep connection – it’s been recommended for people on the autistic spectrum as much as for those who want to connect with others on an intimate – even spiritual – level. Writing the book has been fascinating –  we engage with each other all the time, and these connections matter to us – but how we do that is under-examined.

If you enjoy the book, I (and especially my publishers!) would greatly appreciate a short recommendation on Amazon. The same goes for my other books if you’d like to recommend them – just a sentence or two to guide other potential readers would be great.

Find all my books here.

I’m spending a day this week with Nancy Klein – author of Time to Think and More Time to Think – she is a great advocate of paying attention to what people say. Wonderful writer, great books.

Speaking tips and inspiration

Useful daily speaking tips and inspiration on my Facebook page here.

Tweets too here.

For more help with voice and speaking download my E-courses on Overcoming Performance Anxiety, Speaking with More Authority and Raising Your Profile.

Coaching

One-to-one coaching offers you the opportunity to make significant changes in important parts of your life. It’s a practical and effective way to grow into the kind of person and the sort of roles you can maybe only imagine now. The one-to-one approach enables you to develop exactly the areas that will be most meaningful and impactful to you. It’s open to anyone – you don’t have to be already sorted to seek help from a coach!

I run my coaching business here in Dorking. I can also visit your business. Contact me for more information.

That’s it! Have a good month.

Go well.

 

 

Gotta keep up! – Who Says?

Peter just hasn’t caught up with the 21st century. He’s never sent an email in his life. He’s never browsed the internet. He doesn’t possess a mobile phone and has never used one. He doesn’t even have a television.

Peter who?

– Peter Higgs, the extraordinary scientist who won the Nobel Prize for Physics at the end of last year, following the discovery of his predicted Higgs boson using the Large Hadron Collider at Cern.

Just 50 years ago, Higgs returned to Edinburgh University from a camping trip in the Highlands with some new ideas, and wrote a short paper that was published in a European physics journal, Physics Letters. A second paper he wrote that same year predicting a new massive spin-zero boson was rejected by the journal as “of no obvious relevance to physics.” Higgs added a paragraph and sent the same paper to another leading physics journal which published it. This was the basic prediction for what followed.

The particle to match these theories was finally discovered 49 years later in 2012. In those 49 years, Higgs published fewer than 10 academic papers. Every year the university would ask its academics for a list of recent publications, and every year Higgs wrote “zero”. “I’d have been sacked into today’s academic system, I wouldn’t be productive enough,” he asserts.

Yet his discovery of the Higgs boson marks a massively important break through, its full implications yet to become clear. Quantum mechanics – the last great break through – led to the invention of the transistor – key ingredient for all modern electronics, the laser and other medical technologies – MRIs, PET scans etc. Tim Berners-Lee invented the World Wide Web at Cern, another major transformation of our lives. Who knows where this latest discovery will lead us? – For sure it’ll be huge.

January is often a time when I resolve to be more up with the times. Perhaps you write similar hopes yourself? “Keep up to date with my FaceBook page. Twitter more regularly. Get more savvy about social media. Read the latest publications. Get into shape. Throw out my old wardrobe …”

In the middle of all this insistent self-bluster, Peter Higgs is a comforting figure. He’s 84, and will leave behind an outstanding legacy. But he certainly didn’t “keep up” – ever. His whole life he followed his own beliefs and did his own thing, often to the detriment of his position in academic life. He hasn’t been blown around by opinion or fashion or fame. He’s far from arrogant and doubts that he deserves the Nobel Prize: “I’m getting the prize for something which took me two or three weeks in 1964,” he commented.

Do you ever have an irrational fear of somehow not keeping up and getting left behind? But I ask myself: Will the world really come to a standstill because I didn’t check my mobile before I went to sleep? Will I really stagnate in obscurity if I don’t post continually on social websites or mix with the ‘right’ people? It’s a media-fuelled fantasy. I’ve a feeling that an awful lot of energy is dissipated in such activities, and this new year I have various good ideas about how I’d like better to use that energy.

I do usually recognize the difference in myself between the urgency of that inner push to get more busy with business and outcomes, and the energy behind a little inner voice that nudges me that a certain move is going to be exciting and worthwhile. The little voice is extremely energizing and always leads to something good if I listen to it; the urgent nagging to greater productivity fragments and exhausts me.

So, Peter Higgs, you’re my mentor – you’ve followed your inner voice in science and in life. I like the idea of a mentor who didn’t even know he’d won the Nobel prize till a woman stopped her car in an Edinburgh street and congratulated him on the news. “What news?” he asked her, looking blank.

Higgs, you’re my kind of human being!

 

MY LATEST BOOK

My new book, The Art of Conversation, comes out in April. You can pre-order it on Amazon here. It’s been a fascinating book to write – conversation is the basis of so much in our lives! I hope you’ll enjoy it. (Cool hard-back cover!)

 

VOICE OF INFLUENCE WORKSHOP

If you want to communicate more confidently, be listened to, speak with more impact, connect better with people and build your confidence generally, this is definitely the course for you. Have a look at the testimonials from former participants here. They are absolutely typical of the feedback the course receives.

The next workshop is on 27-28 February. Get in touch with me (or book online) very soon if you want to attend on those dates as I’ve had quite a lot of enquiries.

NEW YEAR, NEW YOU

– and an event to recommend this week:

Thu 23 Jan, 7–8.45 pm, Global Cooperation House, London NW10 2HH. Meet two engaging and high profile women, Fiona Harrold, world-renowned coach and best-selling author, and Sister Jayanti, European Director of the Brahma Kumaris, international speaker and broadcaster. They will explore together how to energise and shift our way of thinking and being to be our best and create a better future. A free event, but you need to register herewww.bkwsu.org/uk/whatson/whatson

E-COURSES

Just a reminder that you can download my free e-courses on Dealing with Performance Anxiety; Raising your Profile; Speaking with More Authority, and an Introduction to NLP from my website – here.

Hope to meet some more of you this year!

Go well in 2014,

Judy

Laugh! This is serious!

In summer-time – even a rainy summer – family business sometimes takes place outside;  I’ve just  heard a frustrated parent across the back gardens shout: “Don’t laugh! This is serious!”

I’ve got into the habit, caught from Byron Katie and Nancy Klein (read their books if you haven’t already – they’re great!), of turning statements upside-down. So I experimented with this one, “Laugh! This is serious!”

 

Of course, LIFE, as understood in work, economics, politics, culture and religion, is serious. We live ever closer to the brink of disaster. The daily news brings doom and gloom. It was only recently that I noticed how much kinaesthetic language is employed in newspapers. That’s the language of touch, feeling, movement and weight (e.g. doom and gloom) – as opposed to visual language (vision, perspective, imagination etc.) and auditory language (sound, tell, tune etc.). Kinaesthetic words in news coverage outnumber visual and auditory by at least 4 to 1. Kinaesthetic battle language is especially popular.

From the latest news, I took just the kinaesthetic words from a short article about House of Lords reform in the Guardian (the red tops have perhaps even more K language):

“Angry confrontation … revolt … challenge … effective operation … rebellion … Prime Minister confronted … defy a three line whip … disgraceful … leading rebel … displeasure … anger … sought out … confronted … even more aggressive … damaged … resigned … sacked … thrown off course … whipping operation … withdrawal … join forces with the rebels to reject … failed to block … classic whipping operation … ran it with great discipline … risking … try to win … revive … get defeated again … object … damage … visceral issue … not budge … insisted … persuaded … win over … persuade … pressurized atmosphere … tempers may cool … raised the temperature … reject … remove … driving force … challenged  directly.”

Wow, does it make you feel tired? It does me!

Then I thought of popular phrases from politics, sport, health and religion:

Battle for hearts and minds; crush the opposition; fight the good fight; we will overcome; attack and defend the goal; love is war; crushing defeat; battle with cancer; fight for peace (I like that one!); battle of the sexes; battle of wills, a fighting chance.

I wonder what effect reading such kinaesthetic battle language day after day has on our perception of the world? You might think it encourages us to feel something, but it’s feeling that hangs heavily.

What if we found a different language, just in the spirit of turning things upside-down? For example, we could describe the political story in terms of sound for a change. The people involved would be discordant, and might shout, grumble or speak in a harsh tone … but they would express, pronounce, tell it as it is, and then they might tune-in, listen, hear, chime in, strike a chord, resonate and there would be dialogue, leading to a flow of discourse and eventual harmony, singing off the same hymn sheet

OK – games!  And I’m cheating a bit: I could have used more warlike sound language such as Bam! Kerpow! Splat! Bang! Bedoyng! Crash! Clap! Boom!  (this is easy, I’m writing in the middle of a thunder storm!)  But it’s still not the same, is it?

Maybe lightness itself is the missing piece?

Laugh! This is serious!

In coaching, laughter and tears are close bedfellows. Humour and laughter are often the elements that light the way into human darkness and allow you to see more clearly.  In a mire of heavy feeling, seeing clearly is just what’s wanted.

In these heavy-feeling times, the greatest leaders embrace the light touch – they avoid rigidity and dogma, move flexibly,  let go when necessary, and see things as they are,   People make a better decisions when they lighten up.

Remember Chesterton’s familiar quote, Angels can fly because they take themselves lightly .

Note especially the penultimate word. If you and I tread lightly today, what will be different?  How will we fly?

Voice & Speaking Skills For Dummies

Heading in large print, because my book is out! It’s full of good stuff, do dip into it. You can see the full contents and look inside on Amazon here.

Floating ahead to autumn …

… which will be here before we know it. It’s time to book for autumn events. The people who come to them make our workshops, and this year they achieved some amazing things, made individual break throughs, took important decisions, grew in confidence, capability and self-belief. You can read their own words on the website.

If you are tempted to dip your toe in the water, here’s a reminder of Autumn workshops and other events booking now.

Booking

To book any of the workshops below, go to www.voiceofinfluence.co.uk.  Or contact me at judy@voiceofinfluence.co.uk.  I offer special rates for deserving self funding people, those who work for charities and others.

Voice of Influence: 18-19 October 2012

Find your authentic powerful voice, overcome performance anxiety, and speak with confidence and ease – however daunted you are at present. This workshop meets you where you are, and allows you to discover your individual way to be a powerful speaker.

NLP Diploma

– the best of NLP in a convenient, affordable format – individual workshops can be taken separately:

Communication & Relationships: 25-26 October 2012

The ability to connect naturally with people – to have better relationships with others and with yourself – is a key attribute shared by all successful leaders.  After this workshop you’ll know yourself better, understand more clearly what makes others tick, and be considerably more confident in all situations that rely on good communication.

Leadership & Influence: 15-16 November 2012

A large part of your influence is connected to your sense of presence and whether others see the leader in you. This course will contribute significantly to your inner and outer confidence. You’ll feel more comfortable in your skin and be more present in the moment and able to manage your state as a leader in every sphere of your life.

Coaching & Change: 6-7 December 2012

The power of a simple conversation! Discover how to go for the best, and how to get the best out of others with subtle yet powerful coaching skills. Becoming a skilled coach of others is an important part of your own personal development, and you will find your effectiveness and creativity blossom as you help people step into their true potential.

NLP Practitioner: Spring 2013

3 days plus  1-2-1 – follows on from the Diploma. Put it all together and go for the NLP Practitioner qualification, which opens the way to the Master Practitioner and beyond.

NLP Conference now booking

This popular annual event in London, 9-11 November, is a great way to listen to some of the most interesting NLP teachers and thinkers from all over the world. Go to www.nlpconference.com for further details.

Spirit of Coaching

The 11th Spirit of Coaching event, ‘Going for Gold’, took place last week in London – what inspiring meetings these are! The Spirit of Coaching Conference is on 22 September in London. Further details very shortly.

 

So summer, and rain  in the UK  (laugh, this is serious!) –  I hope you experience lightness and fun during your summer – and moments of clarity too!

Go well!

Judy

Ginger and the Matrix

The ginger example Ginger

Odd encounters … visiting a relative recently, I discovered a foot high pile of large fresh ginger roots sitting on the kitchen counter.

‘Why such an enormous quantity of ginger?’ I asked.

‘Mmm, yes, er, internet mistake …’ came the slightly embarrassed reply.

I didn’t even know you could order ginger on the internet. My curiosity was rewarded with a gift, and I went home with a lovely plump root, keen to try it in some Thai cooking. What resulted was the best Thai dish I have ever tasted. I mean the best. I always use root ginger, but I had no idea that good quality fresh ginger could make such a difference. I mean, I don’t want to overstress the point, but I would have continued for the next thirty years to adjust the flavours of my oriental cooking seeking for better flavour without once realising that just because something is called ginger doesn’t mean that it’s the same as that something I used to call ginger.

… or that we always know what we are talking about when we use a word to talk about it. I’m referring to our tendency to stay inside the Matrix or system and a restricted way of thinking about things. As if that were all there were.

The news example

Take the Matrix called ‘the news’ for example: the journalist in the matrix knows that in their version of ‘the news’ the economy has a label called ‘problem’.

Being a problem, someone must be to blame, so he asks an economist whose fault it is.

That – even with its strong slant – being much too large a question for an 8 second sound bite, the economist replies that bonuses are too high.

Within a few days, there’s what Chris Mullin used to call a ‘feeding frenzy’ over bonuses, ‘symbolic’ stripping of knighthoods and the whole shebang -and we’re nowhere nearer to improving the economic situation.

We’re inside the Matrix – where ‘the news’ means problem and ‘problem’ means there must be a culprit, and ‘culprit’ for some reason is the main interest of the exercise.

The 17 camels example

Take the camels story as another example, do you know it? A man leaves 17 camels to his 3 sons. He leaves half his camels to his first-born, a third of his camels to his second son and one ninth of his camels to his third son. The sons are nonplussed, for the number seventeen doesn’t divide by 2, 3 or 9, and they can’t bring themselves to divide a live camel in pieces. They are stuck inside the dilemma.

But they step outside the dilemma and consult a wise old woman.

‘I can’t solve this for you’, she says, ‘But I could lend you one of my camels if you like.’

With 18 camels, the first son takes half – 9 camels, the second takes a third – 6 camels, and the third takes a ninth – 2 camels. That adds up to 17. There is one camel left over. So they give the old woman her camel back and everyone is happy.

Inside the Matrix of a particular way of thinking, it’s impossible. Step outside, or add something else to the mix, and it does become possible. It used to be called lateral thinking.

The problem person example

And finally a people example. I once had a real problem with a colleague. He was just difficult. I thought of many different ways to tackle the problem and improve my relationship with this person but nothing worked. I didn’t really expect it to because I was in a box which contained me and a ‘difficult person’.

That summer I went to America for a whole month, and broadened and changed my outlook in many ways. I had a wonderful time, and didn’t think once about my difficult colleague.

But on my return, he had changed without my doing anything. I wasn’t the person in that Matrix any more, and therefore he wasn’t the person of that Matrix any more.

In the NLP Diploma

One of the many things we examine in the NLP Diploma is systems theory -aka ‘escaping the Matrix’ – which enables you to debunk some current thinking around cause and effect and problem solving, for example:

  • Other people can make you feel bad – not true.
  • Trying harder is the key way to overcome lack of success – very often not.
  • Your problems are what they are irrespective of you – incorrect, you are affecting your problem by your relationship to it.
  • If you tackle a cause C, you can achieve an effect E. True, but you won’t do that without also causing possible negative side effects X, Y and Z, so it would be a good idea to discover what these might be before going ahead.

I sometimes ask myself when I encounter a problem, ‘If I were outside this matrix, what might it look like?’ You might like to try it if you get frustrated at some point later this week!

NLP Diploma

The NLP Diploma starts on 1 March with the first module, Communication & Relationships. The other modules are on 29-30 March (Leadership & Influence), and 17-18 April (Coaching & Change). You will pick up a load of useful leadership, management and relationship skills, plus invaluable personal gains including increased self knowledge and purpose, and a sense of ease and confidence in your everyday life. These are great tools for succeeding in whatever you dream of achieving in life.

Anyone who has done a good NLP course raves about it, and with good reason. It feels like common sense – but that commodity is not quite so common as we might think!

Voice of Influence Workshop

This is my well-known course for confidence, speaking and presentation skills. You could just get onto the 9-10 February workshop if you apply today. The following one is on 17-18 May.

Butterflies and Sweaty Palms:

25 Sure-Fire Ways to Speak and Present with Confidence

I’ve just sent off the final edits and checked the final illustrations. I believe it’s going to be an invaluable little book which you’ll want to keep by you every time you have to speak or present. Order yours today here on Amazon. It will be available on Kindle too – as is my first book, Voice of Influence.

Coaching Groups

Someone asked me about coaching groups. Three that I always find excellent when I attend are:

London Coaching Group www.londoncoachinggroup.co.uk
Next event 28 Feb.

Guildford Coaches Group http://guildfordcoaches.org
Next event 23 March.

Soul of Coaching Group www.alternatives.org.uk/Site/CoachingCircle
Next event 22 Feb.

Go well!

Festivals and Flying-Foxes

Sydney FestivalA few days ago I was reclining on the grass enjoying a picnic (along with 200,000 others) as enormous flying fox bats wheeled overhead and the sun went down on a summer day in Sydney. It was the first day of the Sydney Festival. As tickets sell out so fast for the festival, the city now puts on a special first day for free, so that the whole city – families, young and old – can enjoy international singers and bands at half a dozen open-air venues, with free bottles of water and buses running late to take people home.

Now I’m home to January frosts, and experiencing those moments every traveller recognises on return home, when things seem less obvious than before. Do I still drink tea in the morning? Do I still prefer the Guardian or was it the Telegraph? The daily gloom and doom seems less necessary. The countless routines of life no longer take place quite as unthinkingly as before.

Then gradually, daily life enfolds you again, and that foggy moment passes. You’re back with the familiar frames and filters … back in the matrix … But you’ve glimpsed something else – that brief moment when things are no longer obvious is the great gift of time away.

On my travels I’ve been reading ‘The Master and the Emissary’ by Iain Gilchrist (a fascinating book if you can cope with print the size of washing instructions on a shirt label). It explores the latest neuro-research into the left and right hemispheres of the brain. In a more complex way than previously thought, the left brain likes precision and categorisation with language to express it. The right brain holds the subtler bigger picture which is less easily pinned down by rules and language, and this hemisphere plays a far more major role than previously thought.

It’s the right hemisphere that enjoys moments when nothing is obvious; for these are moments out of which different kinds of insight can emerge. Think of historic instances of creative genius – the idea that just popped in as the bath overflowed or the apple fell on your head or you dreamed of riding sunbeams …

We can step out of our frame in various ways; one is to fly to the moon in your mind and look at your life from a distance; feeling your relative size when you are in mountains works in a similar way. Another (and a good antidote this to left brain New Year Resolutions that have you slogging to maintain some new routine …) is to do anything different from the norm just for the sake of it – take a different route home, eat a different food, read a different sort of book or paper, vary the order of your daily tasks … Every time we do things differently it gives us new insights – and brings pleasure at the same time.

I wonder what you might do differently – just for fun, just for the wonder of the thing? Gerald Manley Hopkins in the Windhover … (incidentally, did you know that the right hemisphere, though not till now associated with language, lights up for poetry?) … suggests that wonder is found in the plainest things, provided we lose our sense of knowing the obvious. The whole poem expresses it, but here are the last lines:

No wonder of it: shéer plód makes plough down sillion
Shine, and blue-bleak embers, ah my dear,
Fall, gall themselves, and gash gold-vermillion.

NLP Diploma

You’ll explore filters, frames and different perspectives in this course – and much more besides. This training is such a life changer – I’m constantly delighted with what people go on to achieve in living the lives they want (and only dreamed of before). First module, Communication and Relationships,  is on 1-2 March, 2nd module, Leadership and Influence, is on 29-30 March, and the final module, Coaching and Change, is on 26-27 April.

Voice of Influence Workshop

This popular course on speaking, presenting, and self confidence gives you the opportunity to learn and practise in a small group. Don’t remain unsure of yourself; becoming confident doesn’t mean changing who you are, it just requires you to learn new skills and approaches. It’s also absorbing and fun – as previous participants will tell you; all that is required is for you to register and turn up! Next workshop 9-10 February. The one after: 17-18 May.

All details on the website, www.voiceofinfluence.co.uk – also ask me about special offers if you do not have company funding.

New Books

I have two new books coming out this year. The first is Butterflies and Sweaty Palms: 25 Sure-Fire Ways to Speak and Present with Confidence published by Crown House. Out in February – available to pre-order on Amazon.

The second is due out in April – more information very soon!

And if you want the low-down on voice, you can find my book, Voice of Influence on Amazon too. It’s also out in Kindle. Or I can send you a signed copy.

Hope to meet you this year – at one of my courses, or at some other event. Come and say hello!

Warm good wishes,

Judy

The old words are best …

‘I train and coach people in leadership …’  Cupcake
(just practising a spiel for the next
networking event …)

We all specialise in leadership these days – us corporate coaches and trainers. Management has slipped down the list, but leadership has more models of excellence than cup cakes have decorative designs (not that they aren’t slipping down the list too …).

Ever on the case, I asked a young friend who especially admired his boss, ‘What’s so good about his leadership?’

‘He’s kind.’

Kind?! What sort of a word is that? I glossed over it.

‘Yes right, but what about his vision, his ability to be ahead of the curve, his authority, strength of purpose, decision making …?’

‘Yes, I s’pose …’ said the young person indifferently, ‘But some of the others have that too. He’s different because … well, he’s kind.

I asked him to tell me more, and he explained that okay this leader saw the big picture, knew where he was taking the company, was indeed tough at times and had made hard decisions, but he didn’t do it from a distance.

He tried to make it clearer. ‘You know how warfare works now?’ he said. ‘The attacker, way up in a fighter plane, sees the target in the cross-hairs of his sight and presses a button. Then far away some buildings fall and people die. Well, he’s the opposite of that; he gets up close and messy, and we all believe that he cares. He knows exactly how people feel because he talks to us, so although he’s tough sometimes I think that it hurts him when he makes a decision that’s painful for people.’

After we’d spoken, I reflected on his word, ‘kind’ and decided I liked its humanity. We are after all ‘humankind’ and ‘kind’ has its origins in ‘kin’ – family. Maybe if leaders got up close enough to be able to see their people breathing – see all their stakeholders breathing … After all, if results aren’t ultimately about people on the planet, what are they about?

I took a break from writing on Thursday and walked in a country park. Climbing up the hill to the summit I thought, ah yes, big picture – I don’t forget I’m climbing up to the top of the hill, but I also notice, look, a miraculous wild orchid – flowering impossibly in autumn just on my path – and I watch where I put my feet.

Maybe it’s time us English speakers took a fresh look at the words we use? I’m getting fond of our oldest words, those short ones like the one my young friend chose. Forget the lengthy words that belong to cross-hair vision – strategy, implementation, quantitative easing (‘shurely that used to be called something else?’ Ed.) or my favourite from an unfortunate political friendship this week, ‘income that is not dependent on any transactional behaviour’; I’m now raising a cheer for our ancient monosyllables like truth, like, fair, guts, peace and yes, kind.

What’s on the next few weeks

Voice of Influence Workshop

Learn how to speak with confidence and presence in any situation – 1-2 December.

The group is always small – 1 place left. More courses in 2012. The last workshop at the beginning of this month attracted this written feedback from the participants:

* Memorable experience! Enjoyable experience…
*Everything helped me (and others I am sure) to feel more confident and leave feeling we had gained something important. A great course! …
*I feel I have acquired a lot of tools to improve my public speaking and in addition am a lot more confident in myself…
*How happy your clients appear when they leave at the end of a course. They are invariably smiling …
*Every exercise had a purpose … It was useful for each to have their own feedback during tasks from the trainer. The course was set and planned in a way which made me very comfortable and interested in taking in more during each day.
*I am pleased to develop a more ‘can do’ attitude and not be afraid to get things wrong…
*Challenging but beneficial and rewarding… would recommend it highly. Was very nervous initially, but by the end felt more empowered. …
*I am very pleased about my growth in confidence… A refreshing break from the presentation skills course I have come to expect! … Great experience!

Coaching the Human Spirit

Brahma Kumaris, Spirit of Coaching residential weekend for coaches – Fri-Sun, 28-30 October near Oxford

This was a beautiful and inspiring event last year. It’s waiting list only for this year, but book early for next! www.globalretreatcentre.org

Butterflies and Sweaty Palms:

– 25 sure-fire ways to speak and present with confidence

My latest book, illustrated by Rosie Apps, comes out in January, a month later than I said in my last newsletter, but worth waiting for. You can still pre-book it for a Christmas present! It’s direct and practical – based on the best of what people discover in my courses and coaching – invaluable to keep beside you if you have to speak in public. Available to order on Amazon.

NLP Conference

I’m speaking at the Education Conference and the Main Conference on 18-20 November. This is a great event to find out more about NLP and hear an interesting variety of speakers from over the world. Hope to see you there! More details at www.nlpconference.co.uk.

Go well!

Pathways

Path through summer woods with personI took a familiar walk through the Surrey woods near my dad’s house the other day, but the usual path had disappeared.  You’d think those ancient woods would remain unchanged through the years. But they don’t. Each season when the bracken pushes through the pathways shift and alter, and change the route from road to lake and lake to hill top.

It set me thinking to how we tend to assume that we too are unchanging – same old nose (not quite the right shape), same old legs, same old thoughts, same old me …

Same old blood pressure written in stone by the reading  in the surgery … though I know someone whose blood pressure hits the roof the moment they meet the doctor and is different as soon as they reach home!

Same old eyes, as the optician recommends set lenses … though I know that they improve with muscle exercises and are in any case more effective when I’m not tired.

Same old genes … as assumed by genetic research which tells me that this and that is to be expected because my genes say so. I almost bought that one till I heard about genes that switch on and off!

Same old brain; just so many cells – even if they gradually die off as you get older (abandon hope all who enter here).

Ah, but now we are learning that the brain is more plastic than previously thought. Cortical remapping occurs in response to injury. People with  strokes, cerebral palsy, and mental illness can train other areas of their brains through repetitive mental and physical activities. Life experience changes both the physical structure and functional organisation of the brain. Musicians develop stronger neural pathways that support musicality and dexterity. The brain waves of professional jazz players become more synchronised as they jam together. World-class athletes develop stronger alpha waves to cope with the ever-changing mix of intricate challenges they face. There is no doubt now –

thinking changes the brain.

If we keep thinking similar thoughts we are carving out neural pathways that make it increasingly easy to pursue those same thoughts next time… and next time … So constant negativity carves out a negative pathway. And self-believing thoughts carve a positive can-do pathway.

(Incidentally, what are you thinking NOW…?)

I’ve just finishing reading Bounce: The Myth of Talent and the Power of Practice by the international table tennis champion, Matthew Syed. He tells how just one street, Silverdale Road in Reading where he lived, produced at least 10 international and national table tennis champions in the 1980s, more than the rest of the UK put together. How on earth did that come about?

Syed explains that the enthusiastic local primary school teacher was a top national table tennis coach and a senior figure in the English Table Tennis Association, and any local kids who showed potential were persuaded to take their skills forward at the local club, Omega – open 24 hours a day – where they were given plenty of time, excellent coaching and  self belief.  A combination of opportunity, enjoyment, purposeful teaching with productive feedback and many hours of practice produced champions from a relatively small pool of young people.

This all points to the conclusion that nothing is just made that way, nothing is fixed, nothing is ordained. On the contrary, everything is plastic, everything is changeable, anything is possible. As in Silverdale Road, even neural pathways can be changed and new ones developed – if we do the work of activity and repetition to make it happen.

So when that moment comes – perhaps after you have been to the gym a few times, or eaten healthily for a week or so, or meditated or done early morning yoga for a few sessions, or walked to the station instead of taking the car once or twice, or sent out a dozen CVs with no reply, or phoned a few potential clients with little response – when that moment comes – when something inside you says,

“There’s no point in this, I’m not the sort of person who succeeds at this stuff”,

then you can know that yes, you are that sort of person – you are currently and always in the making – and that every bit of purposeful practice is taking you in the direction you want to go and will take you to where you want to be if you continue.

And, after all, life is not fixed like a noun. It’s not “arrival”, “success” or “achievement”. It’s always a verb – doing, moving, achieving, succeeding, becoming, being…

… and the neural pathways growing, shifting, changing, and finding new ways to the top of the hill! (your particular hill …)

Happy walks in the woods!

Rosie the hen went for a walk…

Rosie the hen

across the yard,

around the pond

over the haycock,

past the mill,

through the fence,

under the beehives,

and got back in time for dinner.

–    –    –

Do you know the picture story “Rosie’s Walk” by Pam Hutchins? The delight of it is that the pictures tell a different story from the words. Rosie the hen takes a happy little walk, but in the pictures we the readers spot the wicked fox tailing Rosie. He pounces on her and misses, landing on a rake and knocking himself out. He tries again by the pond and falls in. He tries repeatedly to catch her – each attempt a disaster – until finally he lands in a cart which runs out of control into a beehive, setting off an angry swarm of bees.

Meanwhile Rosie, serenely unaware of these catastrophic events, trots contentedly back into the hen house after her walk. …

I know people that trail disaster in their wake blithely unaware just like that, don’t you?!

But how many times does any of us flap our butterfly wings and cause a hurricane elsewhere? Hard to tell! – we all wear filters. Becoming aware of these filters – and expanding our awareness – is one of the most useful insights I’ve gained from NLP.

Bird’s eye view

“Rosie’s Walk” already offers one excellent method to expand awareness – get a bird’s eye view. When you have an issue, rise above it in your mind – way up as high as the moon if you want – and witness yourself and the elements of the problem from there. Seeing the picture as a whole like that often gives you new insights. Crucially, it enables you to view the whole system – and that allows you to recognise more complex relationships between the elements and see beyond the obvious sequence of A causes B, or A means B.

In my own life, when I suffered terrible performance anxiety and failed an audition in a grand Italian opera house it seemed an utter disaster at the time. I gave the event a meaning, “Failure.” (capital F!)

But the bird’s eye view of a couple of decades later – seeing the event in context – makes me realise the wealth of learning I’ve picked up from that experience – about performance anxiety, resilience, humour, compassion, understanding of human nature and more. I use the rich learning from that “failure” positively every week. “Failure” has in fact become “Resource”.

If you stick to one view like “Rosie” or a single label like “Failure” you often miss the bigger picture. Some people do that with their whole life by giving it a label such as “Life of a Victim” or Life of a Loser;” and rather than gradually growing a fresh wider perspective, life events are instead forced to fit the constricting old label.

So how can you adopt the bird’s eye view?

For some it comes naturally – they take different views of a situation as a matter of course. They are the people to model!

For me, it’s about deliberately making space every now and then and stepping out of the fully absorbing colourful business of living.

A friend of mine just says a loud internal “STOP!” ever so often, and this makes him pause to look at the system that is his life. He says his life is like a tangled ball of string, “But tangled or not, on those occasions I look at it as a whole and see that it is a perfectly shaped ball!”

Useful insight!

Play

If you took a large sheet of paper and ‘put’ your life on it – filling the page freely with pictures or words to illustrate all the different parts of your existence  – and then, having put it away for a day, looked at the whole paper afresh – bird’s eye view – I wonder what connections would occur to you …

… quite a few I would I imagine …

Perhaps you’d like to let me know!

Hottest day of the year since 2006 this week – wonderful summer,

Go well!

Judy